All of the Representatives I have talked to have always been polite and very helpful. I feel like I need to talk to a person to make sure I am not charged for items I did not order. Especially when several have been $500 plus $$$! Thank you for having human support people.

I know most people talk about the representatives, but the app doesn't reflect that [although, literally all I've talked to are amazing people ] The app works with Voiceover, and sends you notifications when you get a message so distractable people ... like me... can come right back! EEEE!

When I update my apps and games it tells me that I don’t have enough storage!!!! WTH?! PLEASE FIX THIS it should only pop up when you are downloading a offloaded or deleted app not updating because it doesn’t even affect my storage!!! That is a big crime in updating apps!!! All you want to do is to force people to delete their stuff and make them sad don’t you!!! 😡 and also… when I use the printer and also shows the same dumb message it does not even affect my storage at all please fix it or else. I’ll call the police office and write you a ticket. Or better. I am going into your system. And mod it. Fix it myself. Unless if you my life WILL BE heaven also why does the battery warning have to pop up in the middle of the screen please make it a banner notification so it is less annoying in the next update also please remove the App Store button that pops up in game ads

I am trying to pay the outstanding balance. Apple has acquired from deciding to delay charges. Apple will not take my form of payment being my debit card they will charge all of the other cards on my account, except for that one the one that has money on it customer service was a knowledgeable as well as rude spoke with a“supervisor“ explained I’m disabled I can’t manually type in or even remember all of the digits on my credit card to type in, they want me to go to something. That’s not the App Store or my wallet to purchase a gift card to send to them being disabled this is the very first thing they tell you never to do 60 Minutes later I’m still not able to update my phone or pay the money. Apple says I owe.

I have been a dedicated apple iPhone user since the very beginning I am 41 and remember having the very first iPhone however I have been so disappointed in the last few years with your products it really feels like your company is just profit over customer satisfaction the last thing I want to do as a long time customer is have to relearn everything because of an update or the fact that every iPhone I have had since the iPhone 13 has had manufacturer defects that I had to fight with apple and the cell phone company I have to get the stupid thing fixed I have the iPhone 17 now and honestly it’s not anything better then the last few ones

My father has worked for Apple , IBM, Goldman Sachs, Charles Schwab, Banks etc…between Philadelphia, Chicago, Dallas, NJ, and NYC since 1982.Hence, I have always owned the latest Apple and technical communications and fun educational and/or entertainment devices since then, my brother too who has worked for Yahoo for over 20 years straight out of his Computer Science degree.Therefore, I have had a lot of technical expertise and needs from a lot of staff even in financials, particularly Fidelity and Merrill Lynch.Today I experienced the best Technical Advisor from Apple by my iPhone and all other Apple devices.Thank you APPLE and your Advisor hirings’!

While it’s easy to click around on the app for basic support, it’s nearly impossible to get help if the issue isn’t one of the suggested ones. If there’s a problem with something that you’ve already contacted them about, it’s hard to figure out how to get further help. Specifically, I’ve been given the runaround for two weeks about a replacement phone that was lost in shipping. I haven’t yet managed to get a resolution, or even any clear answers or timeline for my device.

I value Apple Support, but I would like stronger privacy protections and clearer control over my personal information. Please do not share, sell, or provide my personal data to third-party companies or organizations without my explicit consent. I would also appreciate clear explanations of how my information is collected, used, and shared. Privacy and transparency are very important to me

Play someday my volume turns off without me controlling it doesn’t work. Camera turns on for no reason. The updates are garbage who’s running Apple now idiot. As I’m writing this message, my phone is trying to turn off. I’m doing talk to text. Stop trying to turn off during talk to text. If your job is to make Apple software Work, you’re terrible at your job. Is there anybody in this review that can lead me to a lawyer so I can sue Apple for messing my phone up?

I've literally been paying for Apple care one for NOTHING. No Help, No Support, my phone has been compromised for months now, I can't even get an express replacement when needed on top of being charged an additional 6 months of Apple care+ on my old phone 6 months after buying a new iphone out of pocket. Now with the new I have a year later needing to get a replacement, nothing has been for me. No service, no replacement, still the same compromised dysfunctional iphone 16 pro. TRASH