Recent Discussions
Tech Talks presents: Power Pages Home – Action Center
Join us on Thursday, July 24th at 8am PT as Pramitha Udupa, Senior Product Manager, Power Pages presents 'Power Pages Home – Action Center'. In this session, we'll walkthrough the new Action Center in Power Pages Home—a centralized hub designed to streamline environment-level administration. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingMCAPS Start recap for software development companies
July 23 - 10 AM PST | 1 PM EST Microsoft just kicked off its new fiscal year with big updates at MCAPS Start — but what do they really mean for software development companies? In this webinar, we’ll break down the key announcements and share Carve’s expert take on what matters most for software development companies. Walk away with clear guidance on how to align your strategy with Microsoft FY26 priorities. We'll cover: What changed (and what didn’t). Where software development companies should focus time and resources. How to think about co-sell, marketplace, and solution plays. If you’re building your Microsoft partnership and want clarity for FY26 —this session is for you. https://events.teams.microsoft.com/event/c1f2f2aa-10fb-4c95-8635-f7d54170c540@b9cefa9a-8ec8-44c3-b562-cd34d6ef80b3New Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, Dan
ECIF Funding Eligibility
Hello Microsoft Tech Community! We are Serraform a new Microsoft Partner specializing in Security & Compliance and have a question on End Customer Investment Funds (ECIF) funding. Hoping someone can help us. How to we become eligible to accept ECIF funding for our M365 Security & Compliance deployments? Is satisfying the requirements for a Solutions Partner designation sufficient, that is achieving 70 of 100 points in 1 of the 6 partner categories + achieving more than zero points in each of the 4 metrics? We are in talks with a few prospects and they are interested in leveraging ECIF. Any guidance would be super helpful. Thanks! Aaron
My Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.System Center in Partner Expanded Benefits
I am currently using Acronis for Server, Hyper V and Workstation Backups. Backup to Disk, as well as Tape libraries. I have a new subscription for Partner Expanded Benefits, and was wondering about using System Center DPM to perform my backups, as it would allow backup to Azure cloud (would use some of the 4k$ credits for this). Currently Acronis needs a separate subscription to allow this. Using DPM would save the annual maintenance costs that are being incurred with Acronis. My question is, only System Center 2022 is being offered with the Expanded Benefits. Is there some reason that 2025 is not offered. I would like to make sure that I will not be left in limbo if I were to switch to DPM, and then support/licensing in Expanded benefits is discontinued. As some follow up question a) has anyone else gone this route, and replaced a commercial backup software Veeam, Acronis etc with DPM. What has been your experience. b) How good is tape library support c) Online Azure backup - is it easy to implement, and does it work well (in my case, I would probably just backup up straight to Archive level storage, as I would use my own Disk and Tape as the primary backup locations, so cost should be minimal for many TB of dataOngoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
Microsoft 365 Business Premium grant is being discontinued
UPDATED: Microsoft sent affected nonprofit organisations an email similar to the below on Wednesday/Thursday 14/15th May announcing that Microsoft 365 Business Premium grant is being discontinued. A similar message was sent out regarding the end of the Office 365 E1 grant offer. Microsoft have provided the following further information: Partner FAQ: https://partner.microsoft.com/en-AU/asset/collection/microsoft-365-business-premium-and-office-365-e1-grant-discontinuation#/ Partner office hours: ANNOUNCEMENT: Microsoft 365 Business Premium & Office 365 E1 grant discontinuation | Microsoft Community Hub Blog: Transitioning from Microsoft 365 Business Premium to Business Basic: What Nonprofits Need to Know | Microsoft Community Hub A small Canadian-based nonprofit has set up a change.org petition asking Microsoft to reconsider the decision: https://www.change.org/p/urge-microsoft-to-continue-grant-program-for-nonprofits Information about the difference between Microsoft 365 Business Basic, Standard and Premium can be found here: Visual: https://m365maps.com/files/Microsoft-365-Business-All.htm Checklist: https://m365maps.com/matrix.htm#000111000000000000000Office hours for partners: Marketplace Rewards for FY26
Software development companies and channel partners selling through the marketplace - don’t miss our first office hour session of the new fiscal year, July 31 at 8:30 am PDT. We will be sharing an update on Marketplace Rewards for channel partners, which is now generally available for FY26. We will also cover: ▪️Marketplace Rewards benefit tiers and changes from the pilot program ▪️Essential tips for utilizing Microsoft Azure Sponsorship to win multiparty private offer deals ▪️Lessons learned from successful partners This session will also feature a live Q&A. Register here.⏳Last Call for Microsoft Partners in Switzerland!⏳
The nomination window for the Microsoft Partner of the Year Awards 2025 closes TOMORROW – July 18 at 6:00 PM PT. If you’ve been planning to submit – now is the time! This is your opportunity to gain global visibility, celebrate your impact, and be recognized by Microsoft for the incredible work you're doing across AI, cloud, sustainability, and more.🌍 📝 Nominate here → https://partnerawards.partner.microsoft.com/ 📅 Deadline → July 18 at 6:00 PM PT Let’s show the world the power of Swiss innovation! #MSPartner #POTYA2025 #MicrosoftPartner #Innovation #Switzerland #CountdownToGreatness #Microsoft #Business #Partner #Technology #Innovation
i have a Question FY26 Indirect reseller security score Can't access it.
I must say that I am a Distributor and my Partners do not have access to the Security page and I want to make sure that they can access it. From what I have found, it only says that it is enforced for direct bill partners, distributors (formerly indirect provider), and indirect resellers. Can you please update this because the FY26 document requires that you Complete the mandatory requirements of the Partner Center security score. Please provide clarity on compliance with the Security requirements. FY26 When I click on the link Adn i see in Security Role i Not see Indirect reseller access On Partner Center Indirect reseller Can't access Even if they are Global Admins, they cannot access it.Microsoft In a Day (XIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Programand how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. Currently available on-demand. Inquire at xiadevents@microsoft.com Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. August 22, 2025 (CET - EMEA) : Fabric Analyst in a Day September 22, 2025 (CST - AMERICAS) : Fabric Analyst in a Day Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. August 15, 2025 (CET - EMEA) : Real-Time Intelligence in a Day September 12, 2025 (CST - AMERICAS): Real-Time Intelligence in a Day Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEvents
A letter verifying an organization is a Microsoft Partner
Hello I have a Microsoft Learning Partner who signed up as a Microsoft Action Pack Learning Partner this year requesting a letter showing they are a valid and verified Microsoft Learning Partner. In the "Benefits" section of the Partner Portal, there is no letter generation capability. In the previous Partner Program, there was the ability to download a letter if you were a silver or gold partner and that functionality has come through onto the partner portal for the new program. But a new partner here needs to submit a letter stating they are a Microsoft Learning Partner for a government tender. If the functionality of creating a letter is not available, how do they prove that they are a Microsoft Learning Partner? CC JillArmour
AZ-305: Designing Microsoft Azure Infrastructure Solutions certificate not getting
I have completed AZ-305: Designing Microsoft Azure Infrastructure Solutions certification but still not getting the certificate in my account. but i have got the passing email as well as report score, please help me on this.
Achievement Code URL Creation Issue
Dear Team, We are unable to complete the “Learner Course & Achievement Code URL Creation” process. After generating the URL as instructed in the documentation, we do not see the “Request Achievement Code” button. We submitted the Microsoft Learn Organization Enrollment on July 8, but the issue still persists. In addition, we have already tried the troubleshooting suggestions available online, and we also attempted the enrollment process using three different email addresses — unfortunately, none of these resolved the problem. Could you please advise on what we can do next? Thank you very much for your support!Can't pass business verification and contact support
Business verification. I'm completely lost. Don't want to talk how bad is MPN. Just want to say that getting tax residency paperwork from IRS was a breeze comparing to to MPN. I think I owe IRS an apology. I passed employee verification and stuck at business verification. Provided everything they asked, including DUNS, etc It says : EU Digital Services Act compliance status Learn more Non-compliant We have received required information but it cannot be verified successfully. Learn how to fix your account to get verified. When I follow the link it sends me from one AI "explanation" to another. "Fix now" offers "Upload another file" only. Of course, I don't know what they want. Uploaded everything And here is the problem. I can't submit support ticket. I follow every possible link provided here (and from google search as well). It brings me to "Copilot recommended solution" without even an option to submit a support ticket. When I press "Contact support" button at the bottom of "AI help" window it brings me back to the circles of Dante Inferno by Microsoft AI Any help is greatly appreciated
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**Event Date & Time: July 22, 2025, 10:00 - 11:00 AM PST **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framework ...
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Microsoft just kicked off its new fiscal year with big updates at MCAPS Start — but what do they really mean for software development companies? In this webinar, we’ll break down the key announcement...
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