hosting.com Reviews 5,077

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, respect, and patience in resolving various issues. Consumers appreciate the prompt response times and the feeling of being supported by a knowledgeable team. People highlight the efficiency and expertise of the staff in handling complex tasks such as website migrations and setting up email accounts. Consumers express satisfaction with the customer service provided, noting that their issues are resolved quickly and effectively. Reviewers value the clear and easy-to-follow instructions provided by the support team, which helps them understand and resolve their problems. People also appreciate the proactive approach of the staff, who often go the extra mile to ensure a smooth and successful experience.

Based on these reviews

Rated 5 out of 5 stars

I've contacted hosting.com many times over the last few years. I always get a human being promptly, and they're always helpful. Today Soundarya walked me through three different issues, including ma... See more

Company replied

Rated 5 out of 5 stars

I'm very satisfied with the migration of dozens of websites to my reseller account by Joan V. (TKV-093-23176). Coordination was very easy, and the turnaround time, despite the scale of the project, wa... See more

Company replied

Rated 5 out of 5 stars

I would like to express my sincere appreciation for the support team regarding my website migration. Even though there were connection issues with my old host (GoDaddy), the agent, Chris, was ver... See more

Company replied

Rated 5 out of 5 stars

Christofer migrated my website to a new server and software stack flawlessly! Everything is working great. In fact, some unexplained issues with my Divi theme magically disappeared now. And my new hos... See more

Rated 5 out of 5 stars

Awesome technical support, fast and steady server platform. Was so impressed that I purchased a 3 year contract with them. Easy to set up email accounts and works with Thunderbird email client too.

Company replied

Rated 5 out of 5 stars

I had an issue with my account being suspended due to failure to meet invoice payment for 2 months. Jonathan helped me through the process patiently untill the site came up during the course of the s... See more

Company replied

Rated 5 out of 5 stars

I have three websites that have been hosted by TMDHosting for over 10 years and I can say unequivocally the TMD support service is second to none. Every one of my support requests have been answered i... See more

Company replied

Rated 5 out of 5 stars

I worked with Nisha A from the migration team. It was a really wholesome, efficient, fast and very professional experience. I felt heard in my concerns, which he took time to address and mitigate; he... See more

Company replied

Rated 5 out of 5 stars

Miroslav T. helped me with ticket TON-067-16836. He went in and fixed my SSL certificates, and helped me add DNS settings (DKIM, SPF, DMARC) so a 3rd party email broadcasting service can valida... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Hosting.com for years (also when they were A2 Hosting before the name change). They have excellent hosting (faster than many) and excellent customer service and tech support. Today, I e... See more

Company replied

Rated 5 out of 5 stars

Nicholas R Provided Timely Exceptional Support. He was able to quickly identify why my client;s website was down related to domain transfer verification. He helped me take care the issue in under... See more

Company replied

Rated 5 out of 5 stars

I've had my internet domains (esp. my e-mail boxes and websites) hosted by hosting.com for a while. I moved to them several years ago because I can get real-time support for both technical and bil... See more

Company replied

Rated 5 out of 5 stars

I asked a lot of detailed questions about moving to the new servers — pricing, backups, monthly vs yearly plans, and what the migration would involve. Martin Aisle answered everything patiently and... See more

Company replied

Rated 5 out of 5 stars

I always know with hosting.com that I'll get help no matter what it is, even things that other hosts will be telling you, "Sorry, you'll have to ask [whatever app you're using] we don't support that.... See more

Company replied

Rated 5 out of 5 stars

I've been with hosting.com (even when it was called A2Hosting) for many years. On a personal and professional note, very few people, technical or sales staff are noticable because the assistance provi... See more

Company replied

Rated 5 out of 5 stars

The hosting support team were all very helpful today in resolving a problem created by a friend whose website and domain I got for her in 2021. She has mistakenly moved her web pages to a godaddy ser... See more

Company replied

Rated 5 out of 5 stars

Amazing!! Saheetha helped us migrate our data from the old server. It was quite complicated since our previous IT team left and we had no idea how the system was set up, and we cannot do full cPanel b... See more

Company replied

Rated 5 out of 5 stars

We contacted hosting.com's tech support to help with the problem of our domain not connecting to our site. Nicolas R. provided great support! They were knowledgable, professional, and extremely patien... See more

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Rated 5 out of 5 stars

I recently had an email bounce (when replying to Gmail), and Hosting.com tech support GORDON M was terrific! I really appreciated his clear and detailed explanation, and what he said made perfect se... See more

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Rated 5 out of 5 stars

As I continue to try new things to learn and grow, there are times where internet searches don't quite come up with the exact answer for my situation. Happily, after reaching out to Hosting.com for he... See more

Company replied

Rated 5 out of 5 stars

Tsvetelin Kamenov went above and beyond to help me diagnose some site issues through the Technical Support Chat. He helped me troubleshoot PHP versions and helped explain things that were a bit over m... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with Hosting.com's support — they truly deserve 5 stars! ⭐⭐⭐⭐⭐ Their 24/7 assistance is outstanding and gave me quick, clear, and friendly guidance whenever I needed help. I had some... See more

Company replied

Rated 5 out of 5 stars

Valentin N is the man when it comes to support, especially EMAIL support!!! Thanks, for a decade or 2 for some reason every support tech has had problems simply connecting webmail to gmail via pop3... See more

Company replied

Rated 5 out of 5 stars

A2 Hosting has consistently delivered great customer service. Every time I reach out, someone is available quickly and knows exactly how to help. They’re patient, even when I don’t fully understand th... See more

Company replied

Rated 5 out of 5 stars

I recently requested an additional feature be enabled on my reseller account. The feature was not available on the older version of WHM, so hosting.com migrated my account to a new server with the lat... See more

Company replied

Rated 1 out of 5 stars

34 days ago I payed and gave the auth code in order to move as quickly as possible my domain from one provider to Hosting.com. Fast forward to today, after 100 messages, 2 tickets and countless live... See more

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Rated 5 out of 5 stars

I had an email issue where our messages were being blocked, and Hosting.com’s support team helped me resolve it quickly. They provided clear, easy-to-follow instructions and guided me through exactly... See more

Company replied

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Company details

  1. Web hosting company
  2. Cloud Computing Service
  3. IT security service

Written by the company

We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds


Contact info

  • South Broadway 900, 80209, Denver, United Kingdom

  • hosting.com

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

The bot's fine -- and the people are great

The virtual assistant is good -- and the real assistants are great. Hosting.com is a complex program, but the bot does a nice job of instantly helping me through most issues, and I know that when I get stuck, I'll be connected to a person within a few minutes. The tech support people are always patient and always solve my problems. Today's problem-solver was Halif Fachrizal. Polite, knowledgeable, easy to follow. Thank you!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Saheetha was quick and friendly

Saheetha was quick, knowledgeable, considerate, friendly, and got the migration done quickly and correctly. They also kept me informed every step of the way. And when I mean they got it done fast, I mean unbelievably quick and efficient. Thank you Saheetha.

14 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, Marty,

Hello,

Thank you so much for taking the time to share such wonderful feedback!

I’ll be sure to pass your kind words directly to Saheetha. She’ll be thrilled to hear how much their support meant to you.

Thank you again for your trust and for sharing your experience. If you ever need assistance in the future, we’re always here to help.

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Christofer migrated my website flawlessly

Christofer migrated my website to a new server and software stack flawlessly! Everything is working great. In fact, some unexplained issues with my Divi theme magically disappeared now. And my new hosting seems to be much faster. This was a great move, and I am very happy with the results.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service

14 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi there,

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service. Your kind words mean a lot to our team.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Excellent and efficient support

Thank you, Bozhidara.
We really appreciate your help and support.
Have a great day.

14 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Hugo,

Thank you so much for your kind words! We’re glad to hear that you’re happy with how Bozhidara assisted you on your concern. Your feedback means a lot to our team and helps us keep delivering the best experience possible.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Awesome technical support

Awesome technical support, fast and steady server platform. Was so impressed that I purchased a 3 year contract with them. Easy to set up email accounts and works with Thunderbird email client too.

14 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Kim,

Thanks so much for the great feedback! We’re really happy to hear you’re enjoying the server performance and our support. If you ever need anything, we’re always here to help.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Fast response times

Fast response times, issues are taken care of immediately, and solutions are implemented as fast as technically possible. The hosting.com support team never disappoints.

13 January 2026
Unprompted review
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Reply from hosting.com

Thanks a lot for the kind review Thomas! We appreciate you acknowledging our support team. We are open 24/7, reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

Jonathan provided excellent support…

Jonathan provided excellent support during my account upgrade. He was patient and knowledgeable and made sure all my questions were answered before concluding the chat. Overall, a great customer service experience.

14 January 2026
Unprompted review
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Reply from hosting.com

Hello Kehinde,

Thank you so much for sharing your feedback! I’m delighted to hear that Jonathan provided excellent support during your account upgrade and that he was able to answer all your questions thoroughly.

I’ll be sure to pass your kind words along to Jonathan.

Thank you again for taking the time to share this!

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Feedback for the migration service

I would like to express my sincere appreciation for the support team regarding my website migration.

Even though there were connection issues with my old host (GoDaddy), the agent, Chris, was very professional and patient in guiding me through the "Delegate Access" process to solve the problem.

The migration was completed successfully and efficiently. I am very impressed with the service quality. Thank you for your hard work!

14 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, ZZ Su,

Thank you so much for taking the time to share your feedback, it truly means a lot to us!

We’re glad the migration went smoothly and that you’re happy with the service. If you ever need any assistance in the future or have questions about your hosting, please don’t hesitate to reach out, we’re always here to help.

Mimi, Customer Advocacy
Thank you again for your trust and for choosing us!

Rated 5 out of 5 stars

Pamela helped me understand what is and…

Pamela helped me understand what is and isn't included in the hosting plan we pay for and where to go for additional support.

13 January 2026
Unprompted review
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Reply from hosting.com

Hi there,

Thank you for sharing your experience! We’re really glad to hear that Pamela was able to clearly explain what’s included in your hosting plan and guide you to the right support options. If you need further help, we're just a message away.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Great service with Hosting.com

Wills V
helped a lot.

12 January 2026
Unprompted review
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Reply from hosting.com

Hi Mehmet! Thank you for highlighting the assistance Wills provided. Our team are always here to support you, please reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

very helpful and professional

very helpful and professional. Thanks.

12 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello Dr Z!
These are two words we love to see for our team, thank you for taking the time to review us.
We wish you all the best, hesitate to reach out, we are here 24/7 and always ready to assist!

-Sam, Customer Advocacy

Rated 5 out of 5 stars

Mark was very insightful

Mark was very insightful, helpful and patient
He was really great and was friendly and answered all questions in a timely manner

12 January 2026
Unprompted review
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Reply from hosting.com

Hi Anthony,
Thanks for the fantastic feedback for Mark! Very nice to hear that you got all of your questions answered. We are always here to help whenever you need us, please dont hesitate to contact us again.


-Sam, Customer Advocacy

Rated 5 out of 5 stars

Our consistently high-quality customer service.

They've maintained excellent service from the very beginning, and I've been using their service for five years now. Whenever I need assistance, I always receive timely and effective help. Other companies might not offer that.

12 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, Kwan,

Thank you so much for your kind words and for being with us for the past five years!
It truly means a lot to know that our consistent, high-quality support has made a difference for you over the years. We take great pride in being there whenever you need us, and your feedback reassures us that we’re on the right track.

We genuinely appreciate your trust and loyalty, and we look forward to continuing to support you for many years to come. If there’s ever anything you need, please know we’re always here to help.

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Migration of multiple cPanel Accounts

I'm very satisfied with the migration of dozens of websites to my reseller account by Joan V. (TKV-093-23176). Coordination was very easy, and the turnaround time, despite the scale of the project, was remarkably short! Follow-up was provided throughout the entire process, ensuring the success of these migrations. Thank you so much!

11 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, Steve,

Thank you so much for taking the time to share this wonderful feedback!

Your kind words about the communication, turnaround time, and follow-up mean a great deal to us, and I’ll be sure to pass your appreciation along to Joan and the entire team.

If there’s ever anything else we can help with, please don’t hesitate to reach out. We’re always here to support you and look forward to continuing to work with you!

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Great support my issue was resolved…

Great support my issue was resolved withing minutes

11 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Nijaz,
Thanks for this lovely feedback! We’re so glad to hear that the team was able to get things resolved in just a few minutes. If you need anything else along the way, we’re always here to help!

-Sam, Customer Advocacy

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Happy to recommend.

11 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Thanks a lot for recommending us, Isaac! We are here to support you, please reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

I will never switch from A2

I made the mistake of trying a different service 1 year ago. BIG mistake. A2 has been not only offered immediate service at critical times. They are amazingly good at what they do.

11 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

We really appreciate your continued support, Zuna! Our team are always here to help if you ever need some assistance, contact us anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

Our experience with A2 Hosting was…

Our experience with A2 Hosting was positive when it came to server migration and subscription management.
The migration was handled smoothly, with the team being available and responsive throughout the process, avoiding major downtime.

We also appreciated the clear and well-managed billing system, with timely support for renewals and administrative questions.

Overall, a reliable and supportive experience in these specific areas.

10 January 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Christian,

Thank you so much for the 5-star review and for sharing your experience! We’re really glad to hear that the server migration went smoothly. Our team will always be here to help you every step of the way.

-Dyane, Customer Advocacy

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