The Microsoft SQL Server support team uses several internally-written utilities to make it easier to work on a typical customer support case. These utilities may also be useful to database developers and system administrators who work with Microsoft SQL Server 2000 and Microsoft SQL Server 2005. To learn more about these utilities, see the blog entry on the SQL Server http://blogs.msdn.com/psssql/archive/2007/12/18/rml-utilities-for-microsoft-sql-server-released.aspx.

Tai Yee
SQL Server User Education