Recommendations to others considering Authorize.net:
They turned out to be more of an enemy than a partner. Look elsewhere! Review collected by and hosted on G2.com.
What problems is Authorize.net solving and how is that benefiting you?
We hit our ACH transaction limit after using them for about a year. They didn't give any alerts, we just received an email saying that it happened, our funds were being frozen, and that I needed to send a ton of paperwork and answer too many questions before they could review it, and make a determination as to whether they would increase my limit. Mind you, they are holding my money and won't release it, and they aren't even guaranteed to grant the increase. So they're just going to keep our money forever?? They ask stupid questions, like "Why do you want to increase your limit?" when the answer was obvious - we've outgrown our current limit over the past year through hard work and success, and YOU'RE HOLDING ONTO OUR MONEY! I have bills to pay. The customer service rep on this case didn't respond to several emails, when I called today, he was off and no one can step in and help. And they're smug, the whole time. Doesn't matter to them that I missed payroll today. Review collected by and hosted on G2.com.