BugSnag Reviews & Product Details

BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made for front-end web and mobile experiences. With over 30 integrations, BugSnag's full-stack monitoring works with your favorite tools for fast issue resolution and easy team alignment.

Product Website

Seller

SmartBear

Languages Supported

English

Overview by

Conna Walsh

Discussions

BugSnag Community

Pricing

Pricing provided by BugSnag.

Free

Free Trial

Per Month

View More Pricing Information

BugSnag Integrations

(2)

Verified by BugSnag

BugSnag Media

BugSnag Demo - Insight Hub Stability Center

Gain insights into the stability of all applications in the Stability Center

See all your errors grouped together by root cause. Quickly sort by # of events (occurances) or users affected.

BugSnag Demo - Insight Hub Error Details

Quickly see all the details of an error: stack trace, app version, and user information to quickly identify a fix and make an issue in your favorite issue tracker.

BugSnag Demo - Insight Hub Releases Dashboard

Balance bugs and new features with stability scores

BugSnag Demo - Insight Hub Search and Segmentation

Segment your errors to focus on a specific area at a time

BugSnag Reviews (38)

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Vita M.

Operations Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

1/13/2018

"The powerful error control."

5/5

What do you like best about BugSnag?

For me, it is a very easy way to automatically collect diagnostics. Working well with web and mobile which really suit me so much. I can see all situation about errors by first reason. Also, I have a chance to track release health. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

I don't have any bad issue with this software. But explanation about working tools should be more simple. Generally the productivity of that platform doing everything that we need. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

The software is really very powerful. Will always give you the best picture of errors. So you will know from where they come and how you should solve them. I guess you will enjoy working with automatic diagnostic. I recommend it to you. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

Perfect that we have a much better monitoring system for the mistake. Much easy to know the way from where errors come from. We guess it is the best solution which helps us to solve an error. Wonderful to work with the clear way and with no harm. Review collected by and hosted on G2.com.

Adolfo T.

Assistant Project Manager

Gambling & Casinos

Mid-Market (51-1000 emp.)

2/1/2018

"Bug's checking in one place"

5/5

What do you like best about BugSnag?

Excellent filtering error and notification of new messages. Bugsnag simplifies the categorization errors and easily integrates with tracking and command problems sending messages.

Bugsnag is very easy to set up and maintain; It has powerful search capabilities and slotting mechanisms with lots of additional information. It holds everything you need to know about errors that it monitors, and comes with API and data export capabilities for use in dashboards, etc. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

I would like to specifically note that many functions of this service are not documented well. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

A strong solution for the company which developing own software and have own quality assurance engineers. It is a big bug finder and has really fast work to address them. A good platform for automated diagnostics. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

We just use it for error notification. Further debugging was not really useful, thanks to Bugsnag. Review collected by and hosted on G2.com.

Kraig P.

IT Consultant

Financial Services

Enterprise (> 1000 emp.)

1/31/2018

"A good option for your project"

4.5/5

What do you like best about BugSnag?

I like that I can use just one application to control errors of web sites, mobile and server applications. You always see a graph in front of your eyes with complete information about your projects. With BugSnag, we began to respond faster to errors and quickly eliminate them. There is an opportunity to test every release and choose whether to publish it. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Not very clear manual, I did not find a description of some functions. We often have problems with the error-correction algorithm on JS. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

The product's durability is not large and fully pays off its functionality. You should try it. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

We have more time to deal more with new chips and the addition of new functionality. Monitoring errors now does not take so much time, and their correction has become much easier. We use it for different platforms (JS, PHP, React and some others). Review collected by and hosted on G2.com.

Dorice F.

Event Manager

Events Services

Mid-Market (51-1000 emp.)

12/21/2017

"Good and useful software."

4/5

What do you like best about BugSnag?

I like the way of creating a good software for me and my users. Its always was good to have diagnostic. Also, I like to find and resolve our mistake direct. Better to solve than make them grow. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Honest,I like everything on this software. Really works well and right. Everything that I need I have. Very good skills which are easy to use and understand. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

The strong solution for the company. Very good to work with. Great finder of mistakes and fast work on solving them. Very good platform for automatic diagnostic. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

Great ability to work on our mistakes. Good and clear work of our team can bring a good way to increase our work. The good helper to find problems. Always good to have a good support. Review collected by and hosted on G2.com.

Russell P.

Team Manager

Computer Software

Mid-Market (51-1000 emp.)

12/5/2017

"Monitoring for software"

4.5/5

What do you like best about BugSnag?

Gives me straightway to develop software quality for my users.Also, I can easily and automatically pick diagnostics. And fix group mistakes by basis cause. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Nothing to say bad about that software. Everything is correct with that one. The platform works for our needs.I have people who like to use it too. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

The great Software for a company and any working team. Strongly works to resolve our mistakes. Perfect that we have the ability for automatically collect diagnostics. Evaluating the influence of each mistake.I recommend it to have. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

Helps to all my team working right. Also if we are having an error. I have a chance to find it and at the right time to fix them. So we see how our performance at work can increase. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

11/27/2017

"Easy Bug Monitoring & Integration"

4.5/5

What do you like best about BugSnag?

Its simple to integrate with PHP and I really like the ability to push extra user data to each error report to help us figure out why certain user types are having issues. Also extremely affordable which made it an easy ask to management. I also really like being able to create custom filters to search that extra data being pushed to the error. That way you can search by user email, user group, pricing, etc. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

UI could use work and the email notification system could be improved to provide more detail. It seems on/off as to whether or not you get email notifications and if the bug is truly new. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

Definitely worth the affordable price. It has really been helpful debugging production issues that only affect certain types of users that are hard to replicate in our own QA testing. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

We are using it to monitor all our PHP applications and provide us with bug reports real-time. We use them to debug complex user-specific bugs and push extra data with the errors to give greater insight. Their integration with PHP is great with composer and is very flexible. We are able to push additional details like user information, server data, etc to help us debug and the out of the box data that is logged is great too. It has been very helpful in fixing issues so far, we have it on about 6 projects to date in production. Review collected by and hosted on G2.com.

Verified User in Government Administration

Enterprise (> 1000 emp.)

7/12/2018

"Great easy to use tool"

4/5

What do you like best about BugSnag?

Bug snag is very intuitive and resolved so many problems for me. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Nothing really. Maybe a nicer platform would be nice. Review collected by and hosted on G2.com.

Jeffrey S.

Lead Consultant

Small-Business (50 or fewer emp.)

3/21/2017

"Pretty Good Product for Capturing & Monitoring Exceptions"

4/5

What do you like best about BugSnag?

It was pretty easy to integrate once you get the configuration correct. And the web site for monitoring/reviewing exceptions is fantastic.

Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Getting the configuration correct in some cases was not easy. The documentation on their website can use definite improvement in this area. Review collected by and hosted on G2.com.

Recommendations to others considering BugSnag:

The account changes made recently are helpful; makes the product a bit cheaper and easier to use with a team.

And, plan to get everyone on the team access. Many of the tools work best when everyone is able to see the information captured. Review collected by and hosted on G2.com.

What problems is BugSnag solving and how is that benefiting you?

This helped us monitor our production site so that, as exceptions occurred, we knew about them without waiting for (or hoping for) bug reports. By including this monitoring in testing environments, we were able to fix a number of issues that we would not have known about otherwise.

In short, this tool helped us provide a better product to our users. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/28/2017

"Great tool for bug tracking "

5/5

What do you like best about BugSnag?

It's easy to setup with our laravel installation, and it's simple to find each error and drill down into the details to find what we need to fix the issues Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

It's difficult to dislike a tool like bugsnag, but we could probably benefit from some advanced reporting. Review collected by and hosted on G2.com.

Nicholas C.

Chief Technology Officer

Internet

Small-Business (50 or fewer emp.)

5/13/2017

"Great filtering and notifications"

4.5/5

What do you like best about BugSnag?

Great filtering of bugs and notification of new errors. Bugsnag makes it easy to categorise errors and integrates with issue tracking and team messaging seamlessly. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

It's not always obvious what filters are applied which has caused us to miss things occasionally Review collected by and hosted on G2.com.