Quierston H.

Cash Application Analyst

Enterprise (> 1000 emp.)

11/6/2024

"High radius has been very efficient in cash application and collections for us"

4.5/5

What do you like best about HighRadius Accounts Receivables?

Automation is very important and a relief. Being make to move from manual processes and google sheets Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

Automation. Fine tuning all of the quirks to get the features you need Review collected by and hosted on G2.com.

HighRadius Accounts Receivables Reviews & Product Details

HighRadius offers AI-driven solutions that automate critical financial outcomes and processes for the office of the CFO. Our platform leverages advanced AI and machine learning to optimize order-to-cash processes, and accuracy across the finance function to deliver bottom-line savings and increased free cash flow. More than 1,000 of the world’s leading companies, such as 3M, Unilever, Teletrac Navman, Sanofi, Engie GBS Solutions, Kichler, Cole Haan, Staples, P&G, Ariat, and many more, have transformed their financial processes with HighRadius.

Product Website

Seller

HighRadius

Discussions

HighRadius Accounts Receivables Community

Languages Supported

English

Overview by

Ayushi Kapil

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

View More Pricing Information

HighRadius Accounts Receivables Integrations

(13)

Verified by HighRadius Accounts Receivables

HighRadius Accounts Receivables Media

HighRadius Accounts Receivables Demo - Achieve Same Day Cash Posting and Eliminate Bank Lock box Fees

Achieve same-day cash application with automated remittance aggregation from checks, emails, and web portals.

HighRadius Accounts Receivables Demo - Boost Your Cash Flow by 40%

Achieve lower DSO, improved working capital, and enhanced productivity with our AI-powered accounts receivable platform that integrates with modern ERPs.

HighRadius Accounts Receivables Demo - Improve your Net Recovery Rate

Reduce Revenue Leakage with AI Prediction models that identify valid and invalid deductions.

Official Downloads

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Unlock ROI in Just 6 Months with Speed to Value Implementation Methodology

HighRadius Accounts Receivables Reviews (220)

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Stacie S.

Associate Director of Sales & Receiables

Small-Business (50 or fewer emp.)

12/12/2025

"Intuitive, Efficient, and Seamlessly Integrated—A Game-Changer for AR Management"

5/5

What do you like best about HighRadius Accounts Receivables?

The product is intuitive and easy to learn, requiring no specialized expertise to navigate through its

modules efficiently. My favorite feature is that our customers can access their invoices and process payment without having to contact us. I also like the way this system is able to automate and track correspondences on each customer and that information is visible to everyone on the team which helps us keep from duplicating collection efforts. The customer support team is also extremely prompt and responsive when we encounter the occasional issue. Implementation of the product was the fastest we have ever implemented anything in my 26 years with our company, and this product integrated easily with our financial system. My team uses this program all day everyday and it has streamlined our Accounts Receivables process and has eliminated system silos and manual tasks. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

While the product offers strong functionality overall, there are a few areas where improvements would enhance usability and efficiency: Integration Timing - System integrations currently operate through batch processing rather than real-time updates, which can delay data synchronization across platforms. Email Management - The email inbox requires manual monitoring to associate responses with the correct customer accounts, adding extra administration effort. Documentation Limitations - Users are unable to attach supporting documents within the cash application module to record non-AR invoice deposits, limiting documentation accuracy. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

Our biggest issue was that we could not confirm that our customers were receiving the initial invoice. We now reach 99% of our customers through email communications, and follow-up actions related to collections have dropped from 98% to 1%. Requests for invoice copies have nearly been eliminated. Before implementing this product, our team faced significant inefficiencies in customer communication and payment processes. We were manually contacting customers, relying primarily on mailed correspondence - printing over 3,000 past-due notices each month without attaching invoices. This approach led to approximately 2,000 email responses monthly requesting invoice copies. Compounding the issue, many customers were not receiving the original invoices from the billing department, and we had no visibility into this problem. Furthermore, customers consistently requested an online payment option and the ability to set up automatic payments to simplify their payables processes. This product has solved all of those issues almost overnight. Review collected by and hosted on G2.com.

Brittany M.

12/11/2025

"Automates Communication, User-Friendly Interface"

5/5

What do you like best about HighRadius Accounts Receivables?

I love how HighRadius Accounts Receivables stores communications in the customer accounts, which helps us keep track of everything even if someone leaves the company, and I appreciate how user-friendly the system is because it's easy to navigate even without much experience. I also find the AI tools and automated communications incredibly helpful, as they allow us to manage smaller customers that we never had time to work on before. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

The email inbox still has room for improvement. It would be helpful if email population based on prior communication worked more like Outlook. Currently, HighRadius only completes emails if the contact is in the account, but we have many contacts not stored to specific accounts. Having this feature would save a lot of time. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

I use HighRadius Accounts Receivables to automate worklists and customer account management. It helps us never lose communication with customers and is user-friendly, allowing easy navigation. The AI tools automate communications, helping us manage smaller customers effectively. Review collected by and hosted on G2.com.

John L.

Accounts Receivable Supervisor

Small-Business (50 or fewer emp.)

9/22/2025

"We consider High Radius to be superb business partners"

5/5

What do you like best about HighRadius Accounts Receivables?

The visuals are pleasing to the eye, easy to follow, and provide enough information to successfully apply cash. The research tools are well designed, and the monthly reports are simple to find, and use. We have business partners that meet with us monthly, and they are phenomenal. They listen to us, and respond in a timely fashion, helping resolve any questions or concerns that we may have. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

I can honestly say that there is not a downside that I can think of. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

High Radius does an impeccable job of reading remittances that come in from the customer and auto applies that information. This reduces the amount of time it takes to apply payments. High Radius also allows us to create our own remittances and send it into the system when the customer may not send one. This allows us to not have to apply payments manually. Review collected by and hosted on G2.com.

Yendry R.

12/15/2025

"User-Friendly Design with Enhancements Needed for SLA Tracking"

4/5

What do you like best about HighRadius Accounts Receivables?

I like HighRadius Accounts Receivables for its user-friendly design and how well it integrates with customers' portfolios, providing shared visibility of the portfolio at all levels. I also appreciate the right level of details it offers to perform activities effectively, making portfolio review easier and improving navigation and traceability. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

I don't like how the SLAs and time tracking are handled for deduction items. When a deduction is assigned to the operations management or customer service team, the original date of assignment resets every time someone opens it. This doesn't show the right number of days since the deduction was moved, which makes tracking less accurate. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

HighRadius Accounts Receivables provides a single source of truth, improving visibility and speeding up processes. The user-friendly design and shared portfolio visibility across all levels make it easier to perform activities effectively and improve navigation and traceability. Review collected by and hosted on G2.com.

Jessica E.

Treasury Manager

Mid-Market (51-1000 emp.)

9/2/2025

"OTR Solutions has had a good experience overall with using HighRadius for cash application."

4/5

What do you like best about HighRadius Accounts Receivables?

I like that HighRadius has been a customizable platform for us to apply payments. We have a very large volume of line items received daily, so having a reliable resource that matches remittances and correctly applies the payments is extremely helpful for us. I like how the platform tries to predict what actions need to be taken, such as matching a remittance it thinks may be suited for the payment. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

I think a weakness of the system is the inability to read non-traditional remittance formats, which can understandably be difficult but it's something that can hinder our match percentages drastically. I also think that due to our large volume of payments and remittances, this can slow down the website when it comes to searching past payments or searching for a remittance on the remittance linking page. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

Automation of majority of payments is a huge benefit for OTR. Before using HighRadius, we were automating less than 20% of payments daily, while we are currently over 70% automation. This has freed up time for the team to pursue other responsibilities instead of manual payment application. HighRadius also fixed the issue of allowing for transparency, specifically regarding the history of a payment and what actions were taken on the payment, as well as transparency with access to our payments that the rest of the company can see. Previously, my team was the only people allowed to have access to see our received payments, but now we have view only roles for others in the company to allow them to research payments which increases the overall efficiency of the departments that are involved in seeing payment transactions. Review collected by and hosted on G2.com.

Ariana H.

12/23/2025

"Saves Hours, Boosts Accuracy, Seamless Integration"

5/5

What do you like best about HighRadius Accounts Receivables?

I love how HighRadius Accounts Receivables saves countless hours of manual work and improves accuracy. I enjoy that it's able to work with multiple company codes across various customers, which helps automation in our company. The integration with our ERP system, SAP, works well, and the initial setup of HighRadius Accounts Receivables was seamless. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

The ability to export a complete list of active users not excluding the user running the report (i.e. including the user running the active user report). Additionally, the capability to create complex coding mappings that may be unique for customers Review collected by and hosted on G2.com.

Joel S.

Vice PResident Financial Shared Services

Enterprise (> 1000 emp.)

12/11/2025

"A solid tool that helps increase efficiency and reduce DSO"

5/5

What do you like best about HighRadius Accounts Receivables?

I like the dashboards, automated correspondence, and automated transcription that HighRadius Accounts Receivables offers. These features make KPI measurement and tracking easier and help our team become more efficient. The automation for cash application is a great help along with a clean portal to manage the manual component. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

We have had some issues with automated correspondence not being sent if a certain day of the month falls on a weekend. It happened 2 or 3 times this year. We hope the fix is now permanent. Review collected by and hosted on G2.com.

What problems is HighRadius Accounts Receivables solving and how is that benefiting you?

HighRadius Accounts Receivables automates prioritization, follow-ups, and cash applications, boosting analyst effectiveness. The customer portal and payment solutions enhance invoicing efficiency. Dashboards and automated transcription simplify KPI tracking, increasing team efficiency. Review collected by and hosted on G2.com.

Michael C.

12/18/2025

"Streamlines Deductions and Cash Application, but Needs Refinement"

4/5

What do you like best about HighRadius Accounts Receivables?

I like the identification of deduction types at the time of cash application and the ability to report out on the deduction side using a variety of different filters as criteria. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

Tracking of paybacks of invalid deductions still seems very cumbersome and manual, and is a key tracking metric for us. Conversion to Netsuite with HighRadius Accounts Receivables was a bit more of a struggle. Also, there is a lot of if/then type of logic that can change, so interested from an AI perspective, how High Radius can eliminate some of this. Review collected by and hosted on G2.com.

Shobhit A.

Technology Director

Mid-Market (51-1000 emp.)

12/8/2025

"A Reliable AR Automation Platform That Delivers Results"

4.5/5

What do you like best about HighRadius Accounts Receivables?

HighRadius has significantly streamlined our entire Accounts Receivable (AR) process through the organization. The automated cash application, intuitive dashboards, and AI-driven collection workflows have reduced manual effort drastically.The best part is the accuracy of the cash-application engine, it matches payments flawlessly with very minimal human intervention. Great software. Review collected by and hosted on G2.com.

What do you dislike about HighRadius Accounts Receivables?

We felt that some advanced reports require customization support from the HighRadius team. The initial onboarding can also feel a bit complex because of the number of configuration options. Review collected by and hosted on G2.com.