hosting.com Reviews 5,077

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and patience in resolving issues. Consumers highlight the exceptional customer service, noting the team's attentiveness and ability to guide them through various processes, including website migrations, domain transfers, and DNS configurations. People appreciate the prompt response times and the dedication of the support staff in addressing their concerns. The level of support provided by the company is a recurring theme, with reviewers expressing gratitude for the assistance they received. Reviewers value the expertise of the engineers, who are able to quickly identify and fix technical problems. The efficient and friendly service is also commended, with many customers highlighting specific staff members who went above and beyond to ensure their satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I've contacted hosting.com many times over the last few years. I always get a human being promptly, and they're always helpful. Today Soundarya walked me through three different issues, including ma... See more

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Rated 5 out of 5 stars

I had an issue with my account being suspended due to failure to meet invoice payment for 2 months. Jonathan helped me through the process patiently untill the site came up during the course of the s... See more

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Rated 5 out of 5 stars

Martin in support was so patient with me. I was trying to set up a new staging site and I am well out of my depth. He walked me through every step, including screen shots so I couldn't click anything... See more

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Rated 5 out of 5 stars

I have three websites that have been hosted by TMDHosting for over 10 years and I can say unequivocally the TMD support service is second to none. Every one of my support requests have been answered i... See more

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Rated 5 out of 5 stars

Thanks to the support team for the successful account migration. I was very worried about this issue, but it has now been completely resolved. Special thanks to @Nisha for handling everything effic... See more

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Rated 5 out of 5 stars

Nikhila was a great help. She gave me the right directions to create the staging website as well as help me with any follow-up questions. The contact have been greatly helpful and informative.

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Rated 5 out of 5 stars

Where do I begin! Nisha of hosting.com was just amazing. she quickly implemented my data migration needs and executed them impeccably. As for hosting.com and its speed... pages load and function... See more

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Rated 5 out of 5 stars

I worked with Nisha A from the migration team. It was a really wholesome, efficient, fast and very professional experience. I felt heard in my concerns, which he took time to address and mitigate; he... See more

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Rated 5 out of 5 stars

Miroslav T. helped me with ticket TON-067-16836. He went in and fixed my SSL certificates, and helped me add DNS settings (DKIM, SPF, DMARC) so a 3rd party email broadcasting service can valida... See more

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Rated 5 out of 5 stars

I was exploring new Host Provider for my friend who runs a small online business. Kriz ( and last week Grayson) were very patient and curteous with my questions and provided all the answers. I was hap... See more

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Rated 5 out of 5 stars

The service provided. The staff at hosting.com, particularly Rossy who looked after our migration, was exceptional. Rossy was very responsive and when provided with some issues that were being prese... See more

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Rated 5 out of 5 stars

I’ve been with Hosting.com for years (also when they were A2 Hosting before the name change). They have excellent hosting (faster than many) and excellent customer service and tech support. Today, I e... See more

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Rated 5 out of 5 stars

I learned a couple of days ago that someone who wasn't me messed with my website's DNS. To the rescue came hosting.com's team. My review on the hero who corrected the code in my cPanel was... See more

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Rated 5 out of 5 stars

Wow, what an amazing customer service experience! The lovely lady "Darina S." was incredibly friendly, knowledgeable, and went above and beyond to resolve my issue quickly. Top-notch customer service... See more

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Rated 5 out of 5 stars

Nicholas R Provided Timely Exceptional Support. He was able to quickly identify why my client;s website was down related to domain transfer verification. He helped me take care the issue in under... See more

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Rated 5 out of 5 stars

I've had my internet domains (esp. my e-mail boxes and websites) hosted by hosting.com for a while. I moved to them several years ago because I can get real-time support for both technical and bil... See more

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Rated 5 out of 5 stars

I have used Hosting.com for my hosting for years. However, I have recently become desperate to cut away from Google. Wilis at Hosting.com was patient and kind, explaining things in a way I coul... See more

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Rated 4 out of 5 stars

I was very cautious and deeply researched this hosting before moving my huge, 17 year old membership site here. One concern was that they had recently changed names (A2 to Hosting.com) and became anot... See more

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Rated 5 out of 5 stars

I asked a lot of detailed questions about moving to the new servers — pricing, backups, monthly vs yearly plans, and what the migration would involve. Martin Aisle answered everything patiently and... See more

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Rated 5 out of 5 stars

I've been with hosting.com (even when it was called A2Hosting) for many years. On a personal and professional note, very few people, technical or sales staff are noticable because the assistance provi... See more

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Rated 5 out of 5 stars

I always know with hosting.com that I'll get help no matter what it is, even things that other hosts will be telling you, "Sorry, you'll have to ask [whatever app you're using] we don't support that.... See more

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Rated 5 out of 5 stars

I needed help with changing my hosting plan, migrating my site, and updating my domain. The support team guided me through each step clearly. Eerything was handled smoothly! I appreciate the... See more

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Rated 5 out of 5 stars

Pam was very helpful, patient and knowledgeable. She was able to answer my questions in full and without making me wait long for her responses.

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Rated 5 out of 5 stars

Two words: Yuga Kurniawan. Two more words: Exceptionally skilled. Three words: Day after Christmas. I transferred everything related to my website and web presence (other than the URLs)... See more

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Rated 5 out of 5 stars

Bozhidara A. helped me by creating an email address and mailbox for me. I am really grateful for the experience with Bozhidara A.

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Rated 5 out of 5 stars

I would like to thank the hosting.com support team for their efforts and follow-up. Although the issue initially required some clarification, the support staff remained responsive and professio... See more

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Rated 5 out of 5 stars

I’m extremely satisfied with the service I received from Hosting.com. Their support team is professional, fast, and very well organized. A special thanks to Wilis from the migration team, who han... See more

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Rated 5 out of 5 stars

Thorough troubleshooting as required in a technical world full of malicious bot attacks. Helped identify the most significant attackers' IP addresses which we ultimately blocked from ever again having... See more

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Rated 5 out of 5 stars

After several fruitless chats and frustrating dead ends I finally connected to Brrent. He was VERY helpful and stayed with the Chat and answered my MANY questions without getting frustrated. If you ne... See more

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Rated 5 out of 5 stars

Reliable and very secure Host. It's very important to count with a Hosting service that give you confidence, when your web got issues counting with professional support.

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Rated 5 out of 5 stars

Ichsan Rizki was absolutely fantastic to work with. He helped me diagnose and fix multiple server issues quickly and efficiently, and his knowledge and problem-solving skills were impressive. He comm... See more

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Rated 5 out of 5 stars

The service I received from Bienvenido Jacobo was awesome. My issue was handled well and with professionalism. Hosting.com should be very pleased with their customer support if Bienvenido Jacobo is th... See more

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Rated 5 out of 5 stars

The change of my domain registrar to hosting.com was resolved by hosting.com's customer service team. The staff were professional and attentive and guided me through the process, ensuring that everyth... See more

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Rated 5 out of 5 stars

Thank you Hosting.com for the great service. I have been your customer since 2019 (while it was called A2HOSTING) and you never disappointed me. Your main strength not only fast servers but is great... See more

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Rated 5 out of 5 stars

I would like to thank you for the quality of your service, and I extend special thanks to Ms. Wilis for her speed and professionalism in handling my request. She was very cooperative and provided ex... See more

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Rated 5 out of 5 stars

The guys helped with everything imaginable, answered my silly questions very calmly and professionally, did things for me that weren't even their responsibility, and all of this without charging me a... See more

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Rated 5 out of 5 stars

DNS, Domain forwarding and SSL can be really complex to troubleshoot and resolve. I've been with A2 for several years, primarily because of the support I have access to. Their engineers really underst... See more

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Rated 5 out of 5 stars

The web hosting service migration was executed flawlessly. All planned tasks were completed within the agreed timeline, and the transition was carried out with minimal service disruption. The process... See more

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Rated 5 out of 5 stars

Andika solved my technical issue quickly. It was a difficult issue but critical to my business and was solved in just one quick session.

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Rated 4 out of 5 stars

I had to migrate a site. The team was very professional, patient and supportive. With minor setback everything worked out fine in the end. I recommend this hosting company 10/10

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Rated 5 out of 5 stars

I recently received support from Hosting.com, and I have to say the experience was exceptional. Intan Ayu assisted me throughout the entire process and was incredibly helpful every step of the way.... See more

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Rated 5 out of 5 stars

Abdul took care of my need in minutes with professional efficiency and communication. Very impressed and helped. Thank you!!

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Rated 5 out of 5 stars

Not just great hosting, but amazing support as well. Special thanks to Anna V. for going above and beyond with helping me.

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Rated 5 out of 5 stars

Hosting.com delivers excellent performance with fast loading speeds and reliable uptime. The dashboard is easy to use, support is responsive, and overall hosting quality feels premium. A solid choice... See more

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Rated 5 out of 5 stars

For over 5 days, I have been desperately trying anything and everything to get my domain validated with a 3rd party email newsletter broadcast service, and Alwin K. was the person who finall... See more

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Rated 5 out of 5 stars

Sourabh helped out so much! Very professional and timely! Thank you!

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Rated 5 out of 5 stars

I recently requested an additional feature be enabled on my reseller account. The feature was not available on the older version of WHM, so hosting.com migrated my account to a new server with the lat... See more

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Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Computer Security Service

Written by the company

We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds


Contact info

  • South Broadway 900, 80209, Denver, United Kingdom

  • hosting.com

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

The bot's fine -- and the people are great

The virtual assistant is good -- and the real assistants are great. Hosting.com is a complex program, but the bot does a nice job of instantly helping me through most issues, and I know that when I get stuck, I'll be connected to a person within a few minutes. The tech support people are always patient and always solve my problems. Today's problem-solver was Halif Fachrizal. Polite, knowledgeable, easy to follow. Thank you!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Saheetha was quick and friendly

Saheetha was quick, knowledgeable, considerate, friendly, and got the migration done quickly and correctly. They also kept me informed every step of the way. And when I mean they got it done fast, I mean unbelievably quick and efficient. Thank you Saheetha.

January 14, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, Marty,

Hello,

Thank you so much for taking the time to share such wonderful feedback!

I’ll be sure to pass your kind words directly to Saheetha. She’ll be thrilled to hear how much their support meant to you.

Thank you again for your trust and for sharing your experience. If you ever need assistance in the future, we’re always here to help.

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Christofer migrated my website flawlessly

Christofer migrated my website to a new server and software stack flawlessly! Everything is working great. In fact, some unexplained issues with my Divi theme magically disappeared now. And my new hosting seems to be much faster. This was a great move, and I am very happy with the results.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service

January 14, 2026
Unprompted review
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Reply from hosting.com

Hi there,

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service. Your kind words mean a lot to our team.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Excellent and efficient support

Thank you, Bozhidara.
We really appreciate your help and support.
Have a great day.

January 14, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Hugo,

Thank you so much for your kind words! We’re glad to hear that you’re happy with how Bozhidara assisted you on your concern. Your feedback means a lot to our team and helps us keep delivering the best experience possible.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Awesome technical support

Awesome technical support, fast and steady server platform. Was so impressed that I purchased a 3 year contract with them. Easy to set up email accounts and works with Thunderbird email client too.

January 14, 2026
Unprompted review
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Reply from hosting.com

Hi Kim,

Thanks so much for the great feedback! We’re really happy to hear you’re enjoying the server performance and our support. If you ever need anything, we’re always here to help.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Fast response times

Fast response times, issues are taken care of immediately, and solutions are implemented as fast as technically possible. The hosting.com support team never disappoints.

January 13, 2026
Unprompted review
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Reply from hosting.com

Thanks a lot for the kind review Thomas! We appreciate you acknowledging our support team. We are open 24/7, reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

Jonathan provided excellent support…

Jonathan provided excellent support during my account upgrade. He was patient and knowledgeable and made sure all my questions were answered before concluding the chat. Overall, a great customer service experience.

January 14, 2026
Unprompted review
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Reply from hosting.com

Hello Kehinde,

Thank you so much for sharing your feedback! I’m delighted to hear that Jonathan provided excellent support during your account upgrade and that he was able to answer all your questions thoroughly.

I’ll be sure to pass your kind words along to Jonathan.

Thank you again for taking the time to share this!

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Feedback for the migration service

I would like to express my sincere appreciation for the support team regarding my website migration.

Even though there were connection issues with my old host (GoDaddy), the agent, Chris, was very professional and patient in guiding me through the "Delegate Access" process to solve the problem.

The migration was completed successfully and efficiently. I am very impressed with the service quality. Thank you for your hard work!

January 14, 2026
Unprompted review
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Reply from hosting.com

Hello, ZZ Su,

Thank you so much for taking the time to share your feedback, it truly means a lot to us!

We’re glad the migration went smoothly and that you’re happy with the service. If you ever need any assistance in the future or have questions about your hosting, please don’t hesitate to reach out, we’re always here to help.

Mimi, Customer Advocacy
Thank you again for your trust and for choosing us!

Rated 5 out of 5 stars

Pamela helped me understand what is and…

Pamela helped me understand what is and isn't included in the hosting plan we pay for and where to go for additional support.

January 13, 2026
Unprompted review
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Reply from hosting.com

Hi there,

Thank you for sharing your experience! We’re really glad to hear that Pamela was able to clearly explain what’s included in your hosting plan and guide you to the right support options. If you need further help, we're just a message away.

-Dyane, Customer Advocacy

Rated 5 out of 5 stars

Great service with Hosting.com

Wills V
helped a lot.

January 12, 2026
Unprompted review
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Reply from hosting.com

Hi Mehmet! Thank you for highlighting the assistance Wills provided. Our team are always here to support you, please reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

very helpful and professional

very helpful and professional. Thanks.

January 12, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello Dr Z!
These are two words we love to see for our team, thank you for taking the time to review us.
We wish you all the best, hesitate to reach out, we are here 24/7 and always ready to assist!

-Sam, Customer Advocacy

Rated 5 out of 5 stars

Mark was very insightful

Mark was very insightful, helpful and patient
He was really great and was friendly and answered all questions in a timely manner

January 12, 2026
Unprompted review
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Reply from hosting.com

Hi Anthony,
Thanks for the fantastic feedback for Mark! Very nice to hear that you got all of your questions answered. We are always here to help whenever you need us, please dont hesitate to contact us again.


-Sam, Customer Advocacy

Rated 5 out of 5 stars

Our consistently high-quality customer service.

They've maintained excellent service from the very beginning, and I've been using their service for five years now. Whenever I need assistance, I always receive timely and effective help. Other companies might not offer that.

January 12, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hello, Kwan,

Thank you so much for your kind words and for being with us for the past five years!
It truly means a lot to know that our consistent, high-quality support has made a difference for you over the years. We take great pride in being there whenever you need us, and your feedback reassures us that we’re on the right track.

We genuinely appreciate your trust and loyalty, and we look forward to continuing to support you for many years to come. If there’s ever anything you need, please know we’re always here to help.

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Migration of multiple cPanel Accounts

I'm very satisfied with the migration of dozens of websites to my reseller account by Joan V. (TKV-093-23176). Coordination was very easy, and the turnaround time, despite the scale of the project, was remarkably short! Follow-up was provided throughout the entire process, ensuring the success of these migrations. Thank you so much!

January 11, 2026
Unprompted review
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Reply from hosting.com

Hello, Steve,

Thank you so much for taking the time to share this wonderful feedback!

Your kind words about the communication, turnaround time, and follow-up mean a great deal to us, and I’ll be sure to pass your appreciation along to Joan and the entire team.

If there’s ever anything else we can help with, please don’t hesitate to reach out. We’re always here to support you and look forward to continuing to work with you!

Mimi, Customer Advocacy

Rated 5 out of 5 stars

Great support my issue was resolved…

Great support my issue was resolved withing minutes

January 11, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Nijaz,
Thanks for this lovely feedback! We’re so glad to hear that the team was able to get things resolved in just a few minutes. If you need anything else along the way, we’re always here to help!

-Sam, Customer Advocacy

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Happy to recommend.

January 11, 2026
Unprompted review
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Reply from hosting.com

Thanks a lot for recommending us, Isaac! We are here to support you, please reach out anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

I will never switch from A2

I made the mistake of trying a different service 1 year ago. BIG mistake. A2 has been not only offered immediate service at critical times. They are amazingly good at what they do.

January 11, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

We really appreciate your continued support, Zuna! Our team are always here to help if you ever need some assistance, contact us anytime!

James,
Customer Advocacy

Rated 5 out of 5 stars

Our experience with A2 Hosting was…

Our experience with A2 Hosting was positive when it came to server migration and subscription management.
The migration was handled smoothly, with the team being available and responsive throughout the process, avoiding major downtime.

We also appreciated the clear and well-managed billing system, with timely support for renewals and administrative questions.

Overall, a reliable and supportive experience in these specific areas.

January 10, 2026
Unprompted review
hosting.com logo

Reply from hosting.com

Hi Christian,

Thank you so much for the 5-star review and for sharing your experience! We’re really glad to hear that the server migration went smoothly. Our team will always be here to help you every step of the way.

-Dyane, Customer Advocacy

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