Users report that UserWay excels in "Quality of Support" with a score of 9.7, indicating that many find their customer service responsive and helpful, while EqualWeb's support is rated lower at 9.0, suggesting some users may experience delays or less effective assistance.
Reviewers mention that UserWay's "Compliance Monitoring" feature is robust, scoring 9.3, which helps businesses ensure they meet accessibility standards effectively. In contrast, EqualWeb's compliance monitoring is rated lower at 8.1, indicating potential gaps in this critical area.
G2 users highlight UserWay's "Automated Testing" capabilities, scoring 9.1, as a standout feature that simplifies the testing process. EqualWeb, however, has a lower score of 8.3 in this area, suggesting that users may find it less efficient or comprehensive.
Users on G2 appreciate UserWay's "Real-Time Monitoring" feature, which scored 9.3, allowing for immediate updates and adjustments. EqualWeb's score of 8.7 indicates that while they offer monitoring, it may not be as timely or effective as UserWay's solution.
Reviewers say that UserWay's "User, Role, and Access Management" feature, rated at 9.3, provides excellent control over user permissions, which is crucial for larger teams. EqualWeb's similar feature is rated slightly lower, suggesting it may lack some advanced functionalities.
Users report that UserWay's "Web Accessibility" score of 9.6 reflects its commitment to ensuring websites are accessible to all users, while EqualWeb's score of 9.1, although still strong, indicates it may not cover as many aspects of accessibility as thoroughly as UserWay.
Pricing
Entry-Level Pricing
EqualWeb
Free digital Accessibility widget - Limited Feature Availability
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