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At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
Starting at $25.00 Per Month
No pricing available
Plivo
Star Rating
(747)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 Per Month
Free Trial is available
Browse all 3 pricing plansVonage Communications APIs
Star Rating
(403)4.2 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vonage Communications APIs excel in "Communication Varieties" with a score of 9.0, allowing for a diverse range of communication methods, while Plivo scored slightly lower at 8.8, indicating a more limited variety.
- Reviewers mention that Plivo shines in "API Call Speed" with a score of 9.1, which is higher than Vonage's 8.8, suggesting that users may experience faster response times when using Plivo's APIs.
- G2 users highlight that Vonage's "Quality of Support" scored 8.1, which is lower than Plivo's 8.6, indicating that users may find Plivo's support services to be more responsive and helpful.
- Users on G2 report that Plivo has a better "Ease of Setup" score of 8.9 compared to Vonage's 8.7, suggesting that new users may find it easier to get started with Plivo's platform.
- Reviewers mention that Vonage's "Documentation" received a score of 8.4, which is slightly lower than Plivo's 8.7, indicating that users may find Plivo's documentation to be more comprehensive and user-friendly.
- Users say that both platforms have strong "Compliance with Regulations," with Plivo scoring 9.0 and Vonage slightly lower, but Plivo's higher score suggests a more robust approach to regulatory compliance, which is crucial for businesses in sensitive industries.
Pricing
Entry-Level Pricing
Plivo
Starter
Starting at $25.00
Per Month
- $10 free credits
- AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing
- Vibe Agent Builder
Vonage Communications APIs
No pricing availableFree Trial
Plivo
Free Trial is available
Vonage Communications APIs
Free Trial is available
Ratings
Meets Requirements
9.1
522
8.7
321
Ease of Use
9.0
534
8.7
325
Ease of Setup
8.9
402
8.7
237
Ease of Admin
9.0
394
8.4
230
Quality of Support
8.6
477
8.1
301
Has the product been a good partner in doing business?
9.0
385
8.4
220
Product Direction (% positive)
7.8
488
7.3
319
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication Channels
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication type
8.3
8
Not enough data
6.4
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
9.0
7
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.4
6
Not enough data
Feature Not Available
Not enough data
5.6
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
SMS Platform
8.3
6
Not enough data
7.8
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Design
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
334
|
Verified
8.8
39
|
Verified
9.0
322
|
Verified
8.9
39
|
Verified
8.8
311
|
Verified
8.9
39
|
Verified
Support
8.7
331
|
Verified
8.3
40
|
Verified
Feature Not Available
8.0
35
|
Verified
8.6
278
|
Verified
8.4
39
|
Verified
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
API Features
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
7.1
8
Not enough data
8.1
9
Not enough data
8.7
10
Security and Compliance
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
8
Conversational Platform
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Internal Use
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Basics - Phone Verification
8.5
8
8.9
11
Feature Not Available
8.8
11
8.5
9
8.3
11
7.3
8
8.6
11
8.1
8
8.8
11
5.8
8
8.0
11
Additional Features - Phone Verification
7.0
9
8.9
11
6.9
7
9.1
11
6.3
8
8.5
11
Agentic AI - Phone Verification
Not enough data
7.2
6
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plivo and Vonage Communications APIs are categorized as Phone Verification, Communication Platform as a Service (CPaaS), and RCS Business Messaging
Unique Categories
Plivo is categorized as AI Customer Support Agents, AI Agents For Business Operations, Customer Service Automation, Conversational Support, WhatsApp Marketing, Conversational Marketing, Digital Customer Service Platforms, Customer Communications Management, SMS Marketing, Chatbots, Multi-Factor Authentication (MFA), Live Chat, Mobile Marketing, Help Desk, and Customer Self-Service
Vonage Communications APIs is categorized as Video Platform as a Service (VPaaS)
Reviews
Reviewers' Company Size
Plivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Communications APIs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.0%
Information Technology and Services
11.9%
Marketing and Advertising
5.7%
Telecommunications
5.4%
Financial Services
4.2%
Other
53.9%
Computer Software
16.9%
Information Technology and Services
10.0%
Telecommunications
8.3%
Marketing and Advertising
5.3%
Financial Services
5.0%
Other
54.4%
Discussions
Can you add emoji use to texting with Plivo ?
2 Comments
HD
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 Comment
Official Response from Plivo
You can see detailed pricing at https://www.plivo.com/pricing/Read more
Could you please document the "Short Code" SMS redirection in your Help docs?
1 Comment
HW
Hi Zac, thanks for your suggestion! We went ahead and created a quick How-to Guide for the use case you described. You can find it here:...Read more
How do I set up automatic payments using PayPal or credit card?
1 Comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 Comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks.
However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 Comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing.
We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more
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