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G2 recognized Adobe Analytics
Adobe Analytics

By Adobe

4.2 out of 5 stars

How would you rate your experience with Adobe Analytics?

Share your insights with Adobe Analytics

Thousands of people like you come to G2 to find out whether solutions like Adobe Analytics are the right fit for them. Share your real experiences with Adobe Analytics and the G2 community and help someone make the right decision about their software.

Adobe Analytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Adobe Analytics, enhancing their ability to analyze data and generate insights efficiently. (58 mentions)
Users value the insightful visualizations and easy-to-use interface of Adobe Analytics for in-depth data analysis. (58 mentions)
Users value the deep data insights offered by Adobe Analytics, enhancing their understanding of customer behavior and performance. (55 mentions)
Users appreciate the ease of use and depth of data in Adobe Analytics for effective reporting and analysis. (46 mentions)
Users appreciate the detailed reporting capabilities of Adobe Analytics, enhancing insights into customer behavior and preferences. (28 mentions)
Users value the accurate data insights provided by Adobe Analytics for optimizing campaign performance and decision-making. (21 mentions)
Users find the learning curve steep, requiring extensive training and complicating onboarding for new users. (31 mentions)
Users highlight the high costs of Adobe Analytics, making it a significant barrier for small to medium-sized organizations. (18 mentions)
Users report slow performance with Adobe Analytics, experiencing lag in data processing and lengthy load times for visualizations. (17 mentions)
Users find the steep learning curve of Adobe Analytics challenging, requiring extensive training before effective use. (14 mentions)
Users are frustrated by the slow loading times when accessing data and generating reports in Adobe Analytics. (13 mentions)
Users find Adobe Analytics has a steep learning curve, requiring extensive training and making it less accessible for newcomers. (12 mentions)
Users find Adobe Analytics to have a difficult learning curve, requiring extensive training to utilize its features effectively. (11 mentions)
Users find the navigation difficult, struggling to comprehend metrics and lacking contextual assistance for better usability. (8 mentions)
Users experience challenging usability issues with Adobe Analytics, including slow loading times and difficult navigation. (6 mentions)

Top Pros or Advantages of Adobe Analytics

1. Ease of Use
Users value the ease of use of Adobe Analytics, enhancing their ability to analyze data and generate insights efficiently.
See 58 mentions

See Related User Reviews

Suruchi B.
SB

Suruchi B.

Enterprise (> 1000 emp.)

4.5/5

"Excellent analytics with a steep learning curve"

What do you like about Adobe Analytics?

Adobe Analytics has completely transformed the way our team analyzes customer behavior and digital performance. The platform offers an impressive dept

Broxten D.
BD

Broxten D.

Enterprise (> 1000 emp.)

5.0/5

"Clear Reporting Makes Insights Easy, Rare Outages a Minor Drawback"

What do you like about Adobe Analytics?

I love how transparent and easy to digest the reporting is, it makes writing insights and recommendations for clients much easier

2. Insights
Users value the insightful visualizations and easy-to-use interface of Adobe Analytics for in-depth data analysis.
See 58 mentions

See Related User Reviews

Suruchi B.
SB

Suruchi B.

Enterprise (> 1000 emp.)

4.5/5

"Excellent analytics with a steep learning curve"

What do you like about Adobe Analytics?

Adobe Analytics has completely transformed the way our team analyzes customer behavior and digital performance. The platform offers an impressive dept

Broxten D.
BD

Broxten D.

Enterprise (> 1000 emp.)

5.0/5

"Clear Reporting Makes Insights Easy, Rare Outages a Minor Drawback"

What do you like about Adobe Analytics?

I love how transparent and easy to digest the reporting is, it makes writing insights and recommendations for clients much easier

3. Analytics
Users value the deep data insights offered by Adobe Analytics, enhancing their understanding of customer behavior and performance.
See 55 mentions

See Related User Reviews

Suruchi B.
SB

Suruchi B.

Enterprise (> 1000 emp.)

4.5/5

"Excellent analytics with a steep learning curve"

What do you like about Adobe Analytics?

Adobe Analytics has completely transformed the way our team analyzes customer behavior and digital performance. The platform offers an impressive dept

Yash B.
YB

Yash B.

Mid-Market (51-1000 emp.)

5.0/5

"Honest Opinion About Adobe Analytics"

What do you like about Adobe Analytics?

If you are looking for powerful enterprise-level analytics tool with deep data insights you can go with adobe analytics it can offer much you ever thi

4. Features
Users appreciate the ease of use and depth of data in Adobe Analytics for effective reporting and analysis.
See 46 mentions

See Related User Reviews

Suruchi B.
SB

Suruchi B.

Enterprise (> 1000 emp.)

4.5/5

"Excellent analytics with a steep learning curve"

What do you like about Adobe Analytics?

Adobe Analytics has completely transformed the way our team analyzes customer behavior and digital performance. The platform offers an impressive dept

LD

Loring D.

Small-Business (50 or fewer emp.)

5.0/5

"Essential Tool for Accurate Data Analysis and Website Performance."

What do you like about Adobe Analytics?

Adobe Analytics is a lifesaver for those of us who need to manage and analyze large volumes of data accurately. Its ability to measure website perform

5. Reporting
Users appreciate the detailed reporting capabilities of Adobe Analytics, enhancing insights into customer behavior and preferences.
See 28 mentions

See Related User Reviews

Anshu K.
AK

Anshu K.

Mid-Market (51-1000 emp.)

4.5/5

"Adobe Analytics"

What do you like about Adobe Analytics?

Adobe Analytics is tool which is used for collect , manage , analyse data , act on data which are recived from users or customer.Through Adobe Analyt

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Customizable Dashboards and Flexible Time Frames Make a Difference"

What do you like about Adobe Analytics?

I like the ability to build customized dashboards and detailed reports using flexible date ranges. The segmentation tools and visualizations help anal

6. Insights Discovery
Users value the accurate data insights provided by Adobe Analytics for optimizing campaign performance and decision-making.
See 21 mentions

See Related User Reviews

SC

Sojung C.

Enterprise (> 1000 emp.)

4.5/5

"Adobe Analytics is a fundamental tool to implement for any digital enablement and optimization"

What do you like about Adobe Analytics?

Solid digital behaviors data activation would the best part of Adobe Analytics

CC

chris c.

Enterprise (> 1000 emp.)

4.0/5

"Review of AA"

What do you like about Adobe Analytics?

Insights, granularity, attribution models, event level data

Top Cons or Disadvantages of Adobe Analytics

1. Learning Curve
Users find the learning curve steep, requiring extensive training and complicating onboarding for new users.
See 31 mentions

See Related User Reviews

TF

Tim F.

Enterprise (> 1000 emp.)

5.0/5

"Tims analytics review"

What do you dislike about Adobe Analytics?

Can be tricky to setup and get started because it it so flexible and its easy to misuse the product

Balu Anush A.
BA

Balu Anush A.

5.0/5

"In-Depth Analytics with Customizable Precision"

What do you dislike about Adobe Analytics?

I find the learning curve of Adobe Analytics incredibly steep. It's not a tool you can just pick up easily; it requires significant training, which ca

2. Expensive
Users highlight the high costs of Adobe Analytics, making it a significant barrier for small to medium-sized organizations.
See 18 mentions

See Related User Reviews

Anshu K.
AK

Anshu K.

Mid-Market (51-1000 emp.)

4.5/5

"Adobe Analytics"

What do you dislike about Adobe Analytics?

Ita adavance feature require subscription either monthly or annually which make costly to small or medium size organization. some time we can not inte

Snehal S.
SS

Snehal S.

Mid-Market (51-1000 emp.)

4.0/5

"Powerful Analytics and Seamless Integration for Enterprises"

What do you dislike about Adobe Analytics?

The platform presents a steep learning curve and demands considerable training to use effectively. Implementing it can be quite complex, particularly

3. Slow Performance
Users report slow performance with Adobe Analytics, experiencing lag in data processing and lengthy load times for visualizations.
See 17 mentions

See Related User Reviews

PI

Piero I.

Enterprise (> 1000 emp.)

4.0/5

"Ease of use and integration into my teams"

What do you dislike about Adobe Analytics?

Based on the number of visualization it takes a while to load.

Balu Anush A.
BA

Balu Anush A.

5.0/5

"In-Depth Analytics with Customizable Precision"

What do you dislike about Adobe Analytics?

I find the learning curve of Adobe Analytics incredibly steep. It's not a tool you can just pick up easily; it requires significant training, which ca

4. Steep Learning Curve
Users find the steep learning curve of Adobe Analytics challenging, requiring extensive training before effective use.
See 14 mentions

See Related User Reviews

Balu Anush A.
BA

Balu Anush A.

5.0/5

"In-Depth Analytics with Customizable Precision"

What do you dislike about Adobe Analytics?

I find the learning curve of Adobe Analytics incredibly steep. It's not a tool you can just pick up easily; it requires significant training, which ca

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great analytics tool"

What do you dislike about Adobe Analytics?

It is cumbersome for a new user with a need for multiple training sessions to understand the benefits. I feel it can be made more intuitive as a tool

5. Slow Loading
Users are frustrated by the slow loading times when accessing data and generating reports in Adobe Analytics.
See 13 mentions

See Related User Reviews

PI

Piero I.

Enterprise (> 1000 emp.)

4.0/5

"Ease of use and integration into my teams"

What do you dislike about Adobe Analytics?

Based on the number of visualization it takes a while to load.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A consumer of analytics data"

What do you dislike about Adobe Analytics?

it's slow to generate reports and when creating dashboards

6. Learning Difficulty
Users find Adobe Analytics has a steep learning curve, requiring extensive training and making it less accessible for newcomers.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Comprehensive Insights, Challenging Setup"

What do you dislike about Adobe Analytics?

Setting up Adobe Analytics proved to be quite a challenge for me, largely because of its steep learning curve. This was particularly noticeable when I

Lily C.
LC

Lily C.

Enterprise (> 1000 emp.)

5.0/5

"Great way to save documents and share"

What do you dislike about Adobe Analytics?

I wish there was formal training on the software when it was first launched I find it a bit hard to learn without some sort of manual.

7. Difficult Learning
Users find Adobe Analytics to have a difficult learning curve, requiring extensive training to utilize its features effectively.
See 11 mentions

See Related User Reviews

TF

Tim F.

Enterprise (> 1000 emp.)

5.0/5

"Tims analytics review"

What do you dislike about Adobe Analytics?

Can be tricky to setup and get started because it it so flexible and its easy to misuse the product

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great analytics tool"

What do you dislike about Adobe Analytics?

It is cumbersome for a new user with a need for multiple training sessions to understand the benefits. I feel it can be made more intuitive as a tool

8. Navigation Difficulty
Users find the navigation difficult, struggling to comprehend metrics and lacking contextual assistance for better usability.
See 8 mentions

See Related User Reviews

SH

shivayogi H.

Mid-Market (51-1000 emp.)

3.5/5

"Its really good though not better than GA"

What do you dislike about Adobe Analytics?

some usability aspects and navigation...

Verified User
C

Verified User

Enterprise (> 1000 emp.)

2.5/5

"Adobe Analytics"

What do you dislike about Adobe Analytics?

I wish it had a way to be more contextual for users who are not as familiar with the evars created and how to navigate metrics. An ability to ask a qu

9. Usability Issues
Users experience challenging usability issues with Adobe Analytics, including slow loading times and difficult navigation.
See 6 mentions

See Related User Reviews

DR

Daniel R.

Enterprise (> 1000 emp.)

5.0/5

"Analytics Developer with 8 years expereince"

What do you dislike about Adobe Analytics?

Would like to have more control of Alert and how Alert settings are set up. Would also like to have Annotations more customizable as far as how they a

SH

shivayogi H.

Mid-Market (51-1000 emp.)

3.5/5

"Its really good though not better than GA"

What do you dislike about Adobe Analytics?

some usability aspects and navigation...

Adobe Analytics Reviews (58)

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Reviews

Adobe Analytics Reviews (58)

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Snehal S.
SS
Support Executive
Mid-Market (51-1000 emp.)
"Powerful Analytics and Seamless Integration for Enterprises"
What do you like best about Adobe Analytics?

Adobe Analytics provides robust and highly adaptable segmentation and reporting capabilities. The drag-and-drop Workspace feature enables users to quickly develop in-depth insights. Its advanced attribution and journey analysis tools help uncover intricate patterns in customer behavior. Additionally, seamless integration with the Adobe ecosystem makes it especially well-suited for use at the enterprise level. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

The platform presents a steep learning curve and demands considerable training to use effectively. Implementing it can be quite complex, particularly when working with custom variables such as eVars and props. When handling large datasets, the Workspace feature often feels sluggish or cumbersome. Additionally, the high cost of licensing poses a challenge for smaller teams looking to adopt the tool. Review collected by and hosted on G2.com.

Nijat I.
NI
Full-stack Developer
Small-Business (50 or fewer emp.)
"Powerful Insights and Reporting for Data-Driven Decisions"
What do you like best about Adobe Analytics?

Our website's user behavior can be tracked in great detail with the aid of Adobe Analytics. I use it to track customer paths, page performance, and traffic sources across the site. Campaign performance can be easily monitored in real time thanks to the reports' rapid updates. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

When working with large datasets, some reports can take a while to load. The workspace has a lot of features, so new users might also need more time to get used to it. The onboarding process would go more smoothly with more integrated walkthroughs. Review collected by and hosted on G2.com.

BF
Sales Manager
Mid-Market (51-1000 emp.)
"Adobe Analytics, a perfect system for optimizing your business's marketing strategies."
What do you like best about Adobe Analytics?

As an active use of Adobe Analytics' digital features, I can say that it is a very useful system for improving your business's marketing strategies, with its advanced features, you can detect errors in your business practices and generate the solutions you need to improve in a short time.

In addition, Adobe Analytics offers excellent customer service that allows you to resolve any issues quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I have nothing negative to say about the digital features of Adobe Analytics, it is a great system for all types of business environments. it is a reliable system with great technical performance. Review collected by and hosted on G2.com.

Anshu K.
AK
Product specialist
Mid-Market (51-1000 emp.)
"Adobe Analytics"
What do you like best about Adobe Analytics?

Adobe Analytics is tool which is used for collect , manage , analyse data , act on data which are recived from users or customer.Through Adobe Analytics we can manage or categorised of data which are collected from users.we can gather data from website , mobile application and create dashboard for analysis purpose. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Ita adavance feature require subscription either monthly or annually which make costly to small or medium size organization. some time we can not integrate this with any other software's. Review collected by and hosted on G2.com.

JN
Event Coordinator
Mid-Market (51-1000 emp.)
"Adobe Analytics, the best system for understanding your customers' shopping preferences."
What do you like best about Adobe Analytics?

The digital features and resources of Adobe Analytics are the best for analyzing your customers' shopping preferences and creating a much more personalized experience for all their technical requirements.

In addition, Adobe Analytics allows you to generate detailed reports that enable you to improve the quality of all projects related to the services you offer and how you present them to your consumers. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I have nothing bad to say about the performance of Adobe Analytics' virtual resources, I think it is a reliable business system and I would recommend it for all types of business environments and professional work departments. Review collected by and hosted on G2.com.

Mansoor K.
MK
Business Analyst II
Mid-Market (51-1000 emp.)
"Customizable Reports and Seamless Data Integration"
What do you like best about Adobe Analytics?

Adobe Analytics can source a good amount of data and give customised reports on the same Adobe platforms without the need to export the data and visualise elsewhere Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

The interface can offer more features for visualisation, this should be in sync with 2025 standards of visual software in market. The UI can be improved Review collected by and hosted on G2.com.

Sree K.
SK
Software Engineer II in Test
Information Technology and Services
Enterprise (> 1000 emp.)
"Unmatched Data Accuracy and Flexibility for Enterprise Analytics"
What do you like best about Adobe Analytics?

What I appreciate most about Adobe is, honestly, the quality of its data. Since we are a large company with a significant amount of traffic, it's crucial that our analytics are reliable. Adobe doesn't sample our data at all, which means I can fully trust the numbers. When I present a report on conversions to my boss, I know it's accurate down to the last digit, and that level of precision is incredibly important. You simply can't make major budget decisions based on estimates. Another standout feature is the Analysis Workspace. It's fantastic because it allows you to build your own reports and analyses with a lot of flexibility far better than other tools I've used. The segmentation capabilities are especially impressive. I can drill down into very specific user behaviors, like identifying people who visited the cart three times in a week but only clicked a banner once. That kind of detailed, sequential analysis is essential for understanding the customer journey. It enables us to ask really complex business questions. For me, the main advantages are the flexibility and the confidence I have in the raw data. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Setting up this tool requires a significant commitment. Unlike other solutions where you can simply add a tag and immediately start collecting data, this one demands custom coding, as well as configuring eVars and props. As a result, I constantly have to submit tickets to the development team just to update tags, which leads to a major bottleneck especially whenever we want to track something new. I really wish it were more self-service, but unfortunately, that's not the case. Review collected by and hosted on G2.com.

AS
Engineer Director
Enterprise (> 1000 emp.)
"Adobe analytics: excellent tool for job."
What do you like best about Adobe Analytics?

This digital data analysis software allows us to analyze and understand our website's audience. Its interface provides a comprehensive view of the data, including journey analysis, bounce rate, user behavior, and visitor flow, enabling us to make informed decisions and improve content and user experience. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Adobe analytics is an expensive solution that requires a monthly or annual subscription depending on the number of users, company size, or other metrics. This can make it difficult to access the tool due to budget constraints. Review collected by and hosted on G2.com.

Balu Anush A.
BA
Data Analyst
"In-Depth Analytics with Customizable Precision"
What do you like best about Adobe Analytics?

I love the depth and customization that Adobe Analytics offers; it's not just an out-of-the-box tool but one that aligns with our business logic, allowing tailored analytics setups. The Analysis Workspace is incredibly valuable, enabling me to drag and drop dimensions, metrics, and segments for immediate, complex insights without relying on static reports. The segmentation capabilities are another major highlight, providing the ability to develop highly specific audience segments, apply them to any historical report, and gain a granular perspective without data sampling. Its integration with the Adobe Experience Cloud, particularly Adobe Target for A/B testing and Audience Manager for ad targeting, is seamless, making the obtained data immediately actionable. Additionally, the product's ability to handle massive data volumes without sampling ensures that I receive a clear, detailed picture of our customers, helping us understand their journey comprehensively. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I find the learning curve of Adobe Analytics incredibly steep. It's not a tool you can just pick up easily; it requires significant training, which can slow down onboarding for new users or casual observers. Additionally, the cost of Adobe Analytics is very high, presenting a major barrier, especially for smaller teams or businesses that don't require its full enterprise-level capabilities. Lastly, there can sometimes be a noticeable lag in data processing, meaning that you don't always receive instant, up-to-the-second feedback unlike other simpler platforms. Review collected by and hosted on G2.com.

"Advanced, Customizable, But Not for Beginners"
What do you like best about Adobe Analytics?

I highly value Adobe Analytics for its ability to track and understand user interactions with my clients' websites, as well as calculate campaign efficiency. It excels at measuring engagement, understanding traffic sources, and monitoring conversion funnels, which provides a comprehensive view of marketing efforts and sales interplay on a website. The platform effectively addresses issues related to data fragmentation by consolidating all necessary metrics into a single, coherent dashboard. Its level of customization is remarkably beneficial; it allows me to create tailor-made segments, visualizations, and calculated metrics to fit specific business needs, thus enabling a detailed understanding of user behavior. The capability to construct custom segments, such as identifying users who came from paid search and made a purchase within a week, empowers me to analyze not only general trends but also the precise drivers of performance. Additionally, the feature for calculated metrics greatly enhances this tool, letting me design formulas tailored to specific goals like conversion rates per campaign or custom ROI metrics without the need to export data. I appreciate the precise tracking and attribution Adobe Analytics offers, particularly when managing multiple marketing channels, and its seamless integration with Adobe Experience Cloud products further underscores its value. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I find that Adobe Analytics is not the most beginner-friendly tool. The interface can be overwhelming at first, particularly for users without a strong analytical background. A guided onboarding demo could significantly improve the initial user experience. Additionally, I think an expansion of the real-time analysis capabilities would enhance its value, especially for quick decision-making during peak seasons like the holidays. Review collected by and hosted on G2.com.

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