Ashby Reviews & Product Details

Ashby has been a game changer for my org's recruiting practices and for my day to day as a recruiter. I love all the features and things you can automate. Having Ashby has completely cut out some additional things we had to use to keep everything organized. Review collected by and hosted on G2.com.

There's really nothing I dislike, but I do have some ideas for updates (like putting the candidate location at the top of their profile where their contact info is). Review collected by and hosted on G2.com.

I really like how much time the platform saves me on coordination. The Google Calendar sync is great; it's instant and makes scheduling interviews painless. I can also confidently manage our hiring efforts with external agencies because the access controls and visibility are smooth. Beyond that, the pipeline view is visually the best I’ve used, it's clean, easy to read, and allows for extremely simple, yet effective, candidate tracking and management. Review collected by and hosted on G2.com.

My one small frustration is the learning materials, while the support team is fantastic once you connect with them, the help articles themselves can be a bit much. If I just have a quick question I don't always want to email support, or to dig through the massive knowledge base. The AI bot is getting there with linking to the right place with the answer , but it's not quite there yet. Review collected by and hosted on G2.com.

Ashby has completely transformed our hiring process at Teya, providing the team with much greater visibility into recruitment and helping us identify and address bottlenecks. The reporting feature feels like a standalone product—the insights it offers have been truly eye-opening, revealing valuable information about areas of the business beyond just talent acquisition.

The product support is excellent. Unlike many companies that simply sell you software and move on, the Ashby team is highly knowledgeable, responsive, and always ready with a solution. If they don’t have an answer immediately, they are willing to develop one for you. Review collected by and hosted on G2.com.

For beginners, the platform may feel quite intimidating due to its extensive customisability, which can make certain areas confusing. However, there is a wealth of help material and educational content available online to help users get up to speed. Still, if you are someone who doesn't have much time to dedicate, the learning curve might feel even steeper. Review collected by and hosted on G2.com.

- Ashby has a clean user interface that, once you get the hang of it, is easy to navigate and feels intuitive.

- Sourcing tool contained within the system - when I was doing a lot of heavy sourcing in previous roles, I loved that everything was all connected in one system, so you don't have a bunch of clunky copy/pasting etc.

- I think the reminders are helpful and the way candidates move through the system is useful for me when things are moving quickly, much less risk of candidates getting lost in the shuffle/visual reminders of who you need to follow up with.

- Customization of building out the workflows, automation, and feedback forms. It's super easy to customize anything you could want and add in automation to help recruiters who are receiving a high volume of applicants.

- They are always working on their roadmap and adding new features - this is one of the primary reasons as an HR professional I recommend teams not necessarily just use whatever baked in ATS comes with an HRIS or some other software they're using. It's likely that they won't be making updates to it or keeping up with the latest features that make recruiters and candidates' lives easier. Ashby is a leader in the industry and they maintain that by continually building, listening to their customers, and offering great support at, in my opinion, a reasonable price point. Review collected by and hosted on G2.com.

- There is a learning curve to using Ashby most effectively which can be a little challenging for folks to grasp onto. Once you get the hang of it, it makes a lot of sense but I have seen some team members struggle with the structure of how Ashby works when coming from software that is much more "bare bones". I think it's worth getting over the learning curve!

- I have never really got into using the offer letter features that Ashby has because for my purposes, things need tweaked and changed enough where it feels more cumbersome than is worth it, so I usually have just ended up using Docusign, adobe sign, or something similar outside of Ashby to get offer letters processed. Review collected by and hosted on G2.com.

I used Ashby at my previous workplace, so when it was time to implement a new ATS at my new workplace, I had a noticeable bias. I did my due dilligence in demoing other ATS', but none of them compared to my needs as an HR team of one. Ashby has a clean, easy-to-use UI - a very forward-thinking system. I also appreciate the bundle of resources in the knowledge base. I can find answers to all of my questions and haven't been led astray yet. When implementing the system and introducing it to my team, it blended seamlessly with my existing partners such as Google Workspace, Checkr, and Gusto. I couldn't ask for a more efficient system. As a daily user, juggling multiple roles with varying workflows, Ashby allows me to customize each workflow as needed. From the initial sales call through implementation, I've been provided with amazing support, and I really appreciate the Help Center, which features an AI component that helps me quickly identify and solve issues that I may encounter. Review collected by and hosted on G2.com.

I love everything about Ashby. Honestly, it is the best in the market for a small start up. Review collected by and hosted on G2.com.

The system offers a vast array of features that cater to both large companies hiring 200 people a year and smaller businesses hiring just one. I constantly feel there is more to explore, and the longer I use it, the more capabilities I uncover. Their database and university resources are also very useful. What I find especially valuable, particularly when I’m busy and don’t have time to research an issue, is that I can simply email support. They respond immediately with answers, suggestions, or whatever assistance is needed. Their responses are always extremely friendly, so unlike other places, I never feel like I’m inconveniencing them. Review collected by and hosted on G2.com.

I wouldn’t say that I dislike anything about it, but for someone whose role isn’t fully dedicated to recruitment, it can sometimes feel overwhelming due to the sheer number of features available. It can be challenging to know where to start and when to explore the more advanced features. Review collected by and hosted on G2.com.

I love a lot of things about Ashby. For me, the most impactful feature has been the removal of many recruiting admin tasks. Due to the ease and intuitiveness of the scheduling workflow, it's possible to eliminate the need for a coordinator in a small organization. I also find the data reporting capabilities impressive. The data available for reporting is incredible, as it provides hiring teams with clear funnel insights without requiring any recruiter time investment. The AI Report Builder is a game-changer, removing any barriers to entry for building reports. Furthermore, Ashby replaces multiple tools with a single, all-in-one solution, driving efficiency and quicker hiring times. The automation, templates, and workflows within Ashby have greatly enhanced our recruiting processes, allowing for data-driven hiring decisions and process improvements. Review collected by and hosted on G2.com.

I find Ashby incredibly customizable, which can be overwhelming when it comes to implementation. This level of customization might deter teams that don't have the bandwidth to strategize on customizations that other systems don't offer. Additionally, there are minor features that could be improved: having a universal or default currency option, utilizing an application-level resume for interview briefs rather than a candidate-level document, and introducing calendar invite templates at a more consistent template level rather than varying by interview stage. Review collected by and hosted on G2.com.

With many years in various RecOps and program roles, I’ve worked with several ATS tools, but Ashby stands out in multiple ways. Its intuitive design makes it incredibly easy to use, even for new team members. Everything from scheduling to pipeline management is streamlined and efficient.

The reporting and analytics capabilities deserve a special shoutout. We can slice and dice data to track recruiter performance, hiring metrics, and key KPIs, all without needing to export to external tools. The dashboards are clean, customizable, and actionable.

Ashby’s support team is consistently responsive and helpful across a wide range of inquiries. Our relationship with our Customer Success Manager is proactive and focused on helping us optimize workflows and improve the overall experience. Their insights have directly contributed to our operational improvements.

The Ashby community is also a huge plus. It’s full of engaged professionals who share best practices and creative solutions. It truly feels like being part of a movement that’s shaping the future of recruiting.

If you’re looking for a modern, data-driven, and user-friendly ATS, Ashby is it. Review collected by and hosted on G2.com.

There are opportunities to better organize different libraries. For example, saved reports prior to a recent update was formatted in a list format that could get a bit lengthy as you build out your many different reports. Review collected by and hosted on G2.com.

I love how easy it is to use Ashby for referring candidates within our organization. The simplicity of the referral process, without the need to fill in multiple subcategories, makes it incredibly user-friendly and efficient. This intuitive approach significantly streamlines the task of making referrals, saving me time and effort. Additionally, the initial setup of Ashby was a breeze and hassle-free, adding to the overall positive experience of using the platform. Review collected by and hosted on G2.com.

The location of the referral section in Ashby, being in the right side of the corner, makes it less visible on the admin page. Review collected by and hosted on G2.com.

Constant product updates, launching small and big features that add immediate value (they are incredibly quick at introducing new features). The tool is designed well making it easy to understand and use quickly, yet there is real depth to it allowing TA to customise workflows, implement smart automation and AI to increase efficiency. Customer support, technical and with the CSM is good and fast, enablement was a strong mix of guide and self-serving. Ashby has a great knowledge base in notion. Review collected by and hosted on G2.com.

The sourcing add-on/functionality could be improved in certain areas. Review collected by and hosted on G2.com.