Bloomreach Features
Integration (6)
Data Import & Export Tools
Based on 258 Bloomreach reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 250 Bloomreach reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 213 Bloomreach reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
E-Commerce
As reported in 31 Bloomreach reviews. Provide integration with e-commerce platforms and shoppping cart software
PIM
As reported in 27 Bloomreach reviews. Integrate with Product Information Management (PIM) software
Merchadising
Support integration with e-merchadising and similar retail software 29 reviewers of Bloomreach have provided feedback on this feature.
Platform (18)
Customization
Based on 250 Bloomreach reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements
Workflow Capability
Based on 230 Bloomreach reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 259 Bloomreach reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 201 Bloomreach reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 219 Bloomreach reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Performance and Reliability
Based on 248 Bloomreach reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 187 Bloomreach reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
User Community
Based on 47 Bloomreach reviews. The system has a large and interactive community of users.
SEO
Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO. 43 reviewers of Bloomreach have provided feedback on this feature.
Flexible Navigation Structures
Based on 44 Bloomreach reviews. Able to build out different and multiple taxonomies to store and index content.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 51 reviewers of Bloomreach have provided feedback on this feature.
Enterprise Scalability
Provides features to allow scaling for large organizations or an expansive web presence. This feature was mentioned in 46 Bloomreach reviews.
Internationalization
Enables users to view and interact with the same content in multiple languages. 42 reviewers of Bloomreach have provided feedback on this feature.
Dashboards and Reports
As reported in 54 Bloomreach reviews. Access pre-built and custom reports and dashboards.
API / Integrations
As reported in 54 Bloomreach reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Optimization
Optimizes marketing campaigns for mobile devices. 35 reviewers of Bloomreach have provided feedback on this feature.
Integrations - Mobile Marketing
Based on 35 Bloomreach reviews. Integrates advertising/campaigns into mobile applications, games, and mobile browsers.
Internationalization
Based on 34 Bloomreach reviews. Facilitates global text message and mobile marketing campaigns.
Email Marketing (4)
Building and Personalizing Emails
Based on 362 Bloomreach reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 341 Bloomreach reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Based on 335 Bloomreach reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Automated Email Responses
Based on 316 Bloomreach reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores
Online Marketing (5)
Landing Pages and Forms
Based on 252 Bloomreach reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Based on 314 Bloomreach reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Based on 341 Bloomreach reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Mobile Optimized
Based on 315 Bloomreach reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. 208 reviewers of Bloomreach have provided feedback on this feature.
Lead Management (8)
Marketing Lead Database
Based on 272 Bloomreach reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Based on 291 Bloomreach reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database.
Segmentation
Based on 333 Bloomreach reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
Based on 225 Bloomreach reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Based on 237 Bloomreach reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Online Behavior Tracking
Based on 299 Bloomreach reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Based on 247 Bloomreach reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
Based on 246 Bloomreach reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.
Campaign Management (4)
Program Management
Based on 250 Bloomreach reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Event / Webinar Marketing
Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. This feature was mentioned in 178 Bloomreach reviews.
Calendaring
Based on 186 Bloomreach reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
Budgeting
Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. 167 reviewers of Bloomreach have provided feedback on this feature.
Social (5)
Social Listening
Based on 151 Bloomreach reviews. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Social Sharing
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. This feature was mentioned in 155 Bloomreach reviews.
Social Campaigns
Based on 170 Bloomreach reviews and verified by the G2 Product R&D team. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social Media Engagement
Based on 155 Bloomreach reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Social Media Advertising
Based on 186 Bloomreach reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time
Reporting & Analytics (5)
Basic Reporting
Based on 336 Bloomreach reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
Web Analytics
Based on 287 Bloomreach reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Based on 255 Bloomreach reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Revenue Analytics
Based on 263 Bloomreach reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
SEO / Keyword Analytics
Based on 158 Bloomreach reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.
Content (9)
Content Authoring
As reported in 52 Bloomreach reviews. Drafting and publishing content is intuitive and non-technical.
Rich Text Editor
As reported in 53 Bloomreach reviews. Formatting content is straight-forward and painless.
Versioning
Based on 53 Bloomreach reviews. Keep track of incrementally changing versions of the same content.
Plug-ins/Widgets/Apps
As reported in 47 Bloomreach reviews. Available gadgets and modules suit the needs of your site and are easily incorperated onto the page.
Approval Process
Can easily institute an approval routing process between authors and editors. This feature was mentioned in 49 Bloomreach reviews.
Content Scheduling
Based on 55 Bloomreach reviews. Easily schedule content to be published at a certain time and in a certain order.
Asset Management
System allows the storage and management of rich media files. 54 reviewers of Bloomreach have provided feedback on this feature.
Internal Search
Able to search your content based on keyword, metadata, tags, etc. 52 reviewers of Bloomreach have provided feedback on this feature.
Content Repository
Content--both published and yet-to-be published--can be intuitively managed, edited, tagged, approved, and stored. This feature was mentioned in 48 Bloomreach reviews.
Design (4)
Breadth of Pre-Built Templates
As reported in 48 Bloomreach reviews. The software provides a wide breadth of free or purchasable site templates that are attractive and suited to your webpages' needs.
Mobile
Based on 53 Bloomreach reviews. Effective mobile templates are available and easily customizable.
Branding/Themes
Based on 48 Bloomreach reviews. Consistent design elements across sites (including personalized brand components) unites webpages into a coherent online presence.
Customization
The visual appearance of webpages can be easily customized to fit your site’s needs. This feature was mentioned in 53 Bloomreach reviews.
Analysis (4)
Application Attribution
Attributes app installs to the marketing campaigns and media sources that drove it. This feature was mentioned in 39 Bloomreach reviews.
Campaign Analysis
As reported in 48 Bloomreach reviews. Measures impact and effectiveness of mobile marketing campaigns.
Uninstall Tracking
Measures user-level uninstall insights. This feature was mentioned in 34 Bloomreach reviews.
Custom Dashboards
Based on 41 Bloomreach reviews. Creates custom data views to suit every team member's needs.
Campaigns (11)
Proximity Marketing
Based on 37 Bloomreach reviews. Collects geo-location data on mobile users to customize relevant campaigns.
Push Notifications
Based on 42 Bloomreach reviews. Pushes notifications or text messages to mobile devices
Bulk SMS
Provides templates for mass mobile messaging campaigns This feature was mentioned in 39 Bloomreach reviews.
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty 32 reviewers of Bloomreach have provided feedback on this feature.
Email Campaigns
Personalizes and optimizes email mobile marketing campaigns. 42 reviewers of Bloomreach have provided feedback on this feature.
Audience Segmentation
Identifies the most granular audience segments based on actions, inactions, and user properties. This feature was mentioned in 42 Bloomreach reviews.
Customize
Allow users to customize their messages. 77 reviewers of Bloomreach have provided feedback on this feature.
Scheduling
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages This feature was mentioned in 80 Bloomreach reviews.
Retarget
Based on 76 Bloomreach reviews. Retarget your messages based on previous user engagement.
Segmentation
Segment audience based on device type, location, demographics, customer behavior, etc. 86 reviewers of Bloomreach have provided feedback on this feature.
Triggered Notifications
Based on 81 Bloomreach reviews. Automate notifications based on user behavior
Engagement (1)
Coupons and Promotions
Based on 39 Bloomreach reviews. Sends out coupons and promotions to reward and entice mobile device users.
Messenger (4)
Sequencing
Mapped-out responses for conversations.
AI
Artificial intelligence (AI) and chatbot involvement.
Live Chat
Live human component of conversations.
Customization Interface
Quality of interface for designing and customizing conversation maps.
Channels (5)
Social Media
Conversations enacted over social media.
Website
Conversations enacted through embedding or pop-ups on websites.
Text Message (SMS)
Conversations enacted through text message (SMS).
Voice Assistants
Conversations enacted through voice assistants.
Other
Conversations enacted through other channels.
Customers (5)
Targeting
Overall quality of customer targeting based on needs or situations.
Profiles
Creation and modification of customer profiles based on conversations.
Analytics
Reporting based around specific and overall conversation results.
Lead Gathering
Capture and organization of leads from conversations.
Sales Conversion
Success rate of conversations leading to customer purchases.
Analytics (14)
Web Analytics
As reported in 76 Bloomreach reviews. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence.
Campaign Tracking
Analyze inbound marketing traffic to identify which campaigns are working best. 80 reviewers of Bloomreach have provided feedback on this feature.
Audience Insights
Based on 77 Bloomreach reviews. Helps users understand audience demographics and evaluate visitor behavior.
Reports & Dashboards
As reported in 81 Bloomreach reviews. Create reports and dashboards to analyze results of campaigns.
Personalization
As reported in 80 Bloomreach reviews. Streamlines personalization by integrating customer data repositories into systems that deliver content.
Marketing Automation
As reported in 77 Bloomreach reviews. Handles broad-reaching marketing orchestration by pulling customer data from CRMs and other data repositories to deliver content across multiple channels.
Campaign Performance
Track and report on performance metrics and conversions This feature was mentioned in 86 Bloomreach reviews.
Audience Insights
As reported in 81 Bloomreach reviews. Report on audience demographics and engagement
Reports & Analytics
Based on 24 Bloomreach reviews. The ability to analyze and visually represent relevant data collected from an e-commerce store and e-merchandising tool.
Customer Data
Based on 22 Bloomreach reviews. Data collected from customers that can be used to better refine merchandising efforts to entice similar customers.
Personalization
Offers built-in personalization tools to tailor content to users. This feature was mentioned in 20 Bloomreach reviews.
Content Performance
Offers content performance analytics. This feature was mentioned in 21 Bloomreach reviews.
Reporting and Analytics
As reported in 116 Bloomreach reviews. Provides reporting and analytics tools to quantify the results of the experiment.
Heatmaps
As reported in 98 Bloomreach reviews. Provides heatmap functionality to assess what parts of the website visitors are engaging with most.
Content Management (3)
Customizable Templated Workflows
Based on 72 Bloomreach reviews. Suggested workflows that can be adopted as is or adapted to fit business needs.
Asset Management
Based on 74 Bloomreach reviews. System allows the storage and management of rich media files.
Portals and Sites
Able to create user portals and sites. 52 reviewers of Bloomreach have provided feedback on this feature.
Design & Development (3)
No-Code App Development
Based on 19 Bloomreach reviews. Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
Low-Code App Development
As reported in 56 Bloomreach reviews. Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.
Self-Service Capabilities
As reported in 65 Bloomreach reviews. Customers have a route to update account details, payments and information themselves.
Visitor Behavior (3)
Monitoring
Based on 82 Bloomreach reviews. Monitor the behavior of website and online store visitors
Targeting
Ability to target website visitors based on behavioral patterns 81 reviewers of Bloomreach have provided feedback on this feature.
Guided Selling
As reported in 67 Bloomreach reviews. Adapt the selling process to each visitor, including content and pricing
Templates (3)
Library
Provide a library of templates for various purposes such as website engagement or e-commerce 77 reviewers of Bloomreach have provided feedback on this feature.
Customization
As reported in 89 Bloomreach reviews. Allows users to customize templates and use them on multiple channels easily
Optimization
Track the performance of different versions of templates and suggest optimizations 83 reviewers of Bloomreach have provided feedback on this feature.
Personalization (8)
Recommendation
Recommend products based on order history and online behavior 83 reviewers of Bloomreach have provided feedback on this feature.
Content
As reported in 81 Bloomreach reviews. Provide custom content to website visitors based on their online behavior
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store 79 reviewers of Bloomreach have provided feedback on this feature.
Search
Optimize search based on the role of the user or inventory availability 66 reviewers of Bloomreach have provided feedback on this feature.
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform. This feature was mentioned in 78 Bloomreach reviews.
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history. 78 reviewers of Bloomreach have provided feedback on this feature.
A/B Testing
Based on 90 Bloomreach reviews. The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
As reported in 79 Bloomreach reviews. Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Multichannel (3)
Web
Integrate personalized content and recommendations on websites 82 reviewers of Bloomreach have provided feedback on this feature.
Email
Define customized email templates which are sent automatically 90 reviewers of Bloomreach have provided feedback on this feature.
Mobile
Include personalization features that are mobile-friendly and responsive This feature was mentioned in 84 Bloomreach reviews.
Segmentation (2)
A/B Testing
Provides native A/B testing for content and campaigns. This feature was mentioned in 55 Bloomreach reviews.
Customer Profiles
Allows users to build and analyze customer profiles. 54 reviewers of Bloomreach have provided feedback on this feature.
Targeting (2)
Behavioral Targeting
As reported in 50 Bloomreach reviews. Presents messaging depending on customer behavior.
Contextual Targeting
Presents messaging depending on customer context. 50 reviewers of Bloomreach have provided feedback on this feature.
Triggered Content (3)
Geofencing
As reported in 36 Bloomreach reviews. Content triggered by customer's given geolocation.
Triggered Emails
As reported in 55 Bloomreach reviews. Emails triggered by customer activity or behavior.
Triggered Messages
Messages triggered by customer activity or behavior. 48 reviewers of Bloomreach have provided feedback on this feature.
Personalized Content (3)
Recommendation Engine
Based on 48 Bloomreach reviews. Provides recommendations based on customer metrics.
Personalized Discounts
Based on 36 Bloomreach reviews. Calculates and presents customized discounts.
Website Personalization
Personalizes web experiences and presented content based on customer metrics. 47 reviewers of Bloomreach have provided feedback on this feature.
Text Messaging (8)
Bulk SMS
Based on 51 Bloomreach reviews. Enables users to send mass text message campaigns
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty This feature was mentioned in 41 Bloomreach reviews.
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time 45 reviewers of Bloomreach have provided feedback on this feature.
Automatic Replies
Based on 41 Bloomreach reviews. Provides automatic text message replies to recipients
Automatic URL Shortening
Based on 48 Bloomreach reviews. Provides automatic URL shortening to use less characters via text
MMS Marketing
As reported in 39 Bloomreach reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
Based on 52 Bloomreach reviews. Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
As reported in 43 Bloomreach reviews. Allows users to establish automated workflows and triggers to deliver transactional text messages
Data Sourcing (3)
Data Enrichment
Based on 215 Bloomreach reviews and verified by the G2 Product R&D team. Uses external data sources to improve customer profiles.
Expandability
Based on 207 Bloomreach reviews and verified by the G2 Product R&D team. Can be updated to accept new sources and types of data.
Multiple Devices
Based on 206 Bloomreach reviews and verified by the G2 Product R&D team. Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
Based on 218 Bloomreach reviews and verified by the G2 Product R&D team. Provides analysis of marketing program ROI and efficiency.
Predictive Modeling
Based on 177 Bloomreach reviews and verified by the G2 Product R&D team. Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Based on 180 Bloomreach reviews and verified by the G2 Product R&D team. Uses artificial intelligence to provide suggestions based on desired outcomes.
Optimization (4)
A/B Testing
Test variations of a push notification on a portion of users and track conversions 84 reviewers of Bloomreach have provided feedback on this feature.
Personalization
Personalize messages with contextual data such as customer names or product recommendations 82 reviewers of Bloomreach have provided feedback on this feature.
Rich Notifications
Enhance messages with images, emojis, animated gifs, or videos 68 reviewers of Bloomreach have provided feedback on this feature.
Integrations
Integrate with third-party marketing or e-commerce software 73 reviewers of Bloomreach have provided feedback on this feature.
Administration (4)
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data. 90 reviewers of Bloomreach have provided feedback on this feature.
Reports & Analytics
As reported in 97 Bloomreach reviews. Easily digestible visual representations of data collected by the platform.
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software. 86 reviewers of Bloomreach have provided feedback on this feature.
Integrations
As reported in 84 Bloomreach reviews. The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Merchandising (5)
Product Recommendations
As reported in 23 Bloomreach reviews. Products recommended to customers based on their purchasing or viewing history.
Product Search
A search function to help customers easily find products in an online store. This feature was mentioned in 24 Bloomreach reviews.
Product Display
Tools to optimize how product images are represented on the site. 23 reviewers of Bloomreach have provided feedback on this feature.
Media File Storage
As reported in 20 Bloomreach reviews. Tools to store and organize product images, videos, and 3D renderings.
Web Content Management
Tools to optimize and organize product descriptions and other content published to an online store. This feature was mentioned in 21 Bloomreach reviews.
Administration (2)
Integrations
As reported in 24 Bloomreach reviews. The ability to integrate with a variety of e-commerce software in order to share data and functionality.
Dashboard
Based on 28 Bloomreach reviews. A means to display relevant reports and other data in one, easily accessible place.
Functionality (6)
Developer Tools
Provide developer-focused tools for website creation and maintenance. 10 reviewers of Bloomreach have provided feedback on this feature.
Automation
Automate repetitive web development processes. 11 reviewers of Bloomreach have provided feedback on this feature.
Website Staging
Offer staging and other pre-production environments for web development. 10 reviewers of Bloomreach have provided feedback on this feature.
Personalization
Gives the user targeted, personalized results based on their activity or preferences. This feature was mentioned in 15 Bloomreach reviews.
Search Analytics
As reported in 15 Bloomreach reviews. Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to plug the search capabilities into other applications or tools. 12 reviewers of Bloomreach have provided feedback on this feature.
Support (3)
CMS Variety
Based on 11 Bloomreach reviews. Support traditional and headless CMS.
Multi-CMS Support
Support several CMS through a single platform. 11 reviewers of Bloomreach have provided feedback on this feature.
Compliance
Offer or foster security compliance capabilities, e.g., SOC 2. 10 reviewers of Bloomreach have provided feedback on this feature.
Management (3)
Web Content Dedication
Provide web-dedicated content management capabilities. This feature was mentioned in 10 Bloomreach reviews.
Website Hosting
Provides website hosting capabilities.
Role-Based Permissions
As reported in 11 Bloomreach reviews. Dictate user access and permissions based on organizational role.
SEO Auditing & Monitoring (4)
SEO Alerting
Delivers instantaneous notifications to alert users to significant issues or changes that could compromise a website's SEO health.
SEO Auditing
Evaluates a website's overall SEO health and recommends actions to correct potential issues or improve content. This feature was mentioned in 16 Bloomreach reviews.
SEO Change Tracking
Maintains a full record of changes to website content or infrastructure, and provides access to historical snapshots or backups. 14 reviewers of Bloomreach have provided feedback on this feature.
Technical SEO
As reported in 14 Bloomreach reviews. Provides an SEO web crawler that consistently monitors and identifies technical issues within a website.
SEO Content & Rankings (4)
Link Building
Provides tools for backlink analysis and identifies relevant link building opportunities.
Keyword Research
Suggests related keywords for a given search term and provides metrics such as keyword volume, difficulty, and competition.
SERP Rank Tracking
Tracks organic rank for targeted keywords and reports on current and historical metrics for average position, visibility, share of voice, traffic, etc. 13 reviewers of Bloomreach have provided feedback on this feature.
Content Insights
Offers tools to optimize SEO content such as long-tail keywords, audience insights, content intelligence, or an AI writing assistant. This feature was mentioned in 16 Bloomreach reviews.
SEO Reporting (1)
Custom Reports
Enables users to build customized SEO reports
Publishing (3)
Automated Publishing
Based on 20 Bloomreach reviews. Automatically publishes content at a time set by users.
Multi-language
Can support content being viewed in multiple languages. 20 reviewers of Bloomreach have provided feedback on this feature.
AR/VR Capability
Based on 16 Bloomreach reviews. Capable of deploying content to AR and/or VR platforms.
Development (4)
Image Management
As reported in 19 Bloomreach reviews. Provides limited digital asset management.
Reuseable Content
Uses XML-based content structuring to support reuse of content pieces. 23 reviewers of Bloomreach have provided feedback on this feature.
Unlimited Environments
As reported in 19 Bloomreach reviews. Provides unlimited environments to develop projects.
Form Builder
Based on 18 Bloomreach reviews. Provides a built-in form builder.
Compatibility (3)
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications.
File Types
Offers search for a variety of file types. This feature was mentioned in 16 Bloomreach reviews.
Global Language Support
Ability to search in multiple languages without any additional work required. 12 reviewers of Bloomreach have provided feedback on this feature.
Search Queries (5)
Typo Tolerance
Ability of search to handle typos. 14 reviewers of Bloomreach have provided feedback on this feature.
Faceted Search
Based on 14 Bloomreach reviews. Allows the end user to filter and refine search results.
Synonyms
Ability to define synonyms for search terms. This feature was mentioned in 13 Bloomreach reviews.
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query. 13 reviewers of Bloomreach have provided feedback on this feature.
Natural Language
Allows the user to search in a natural, intuitive manner. 13 reviewers of Bloomreach have provided feedback on this feature.
Search Setup (4)
Indexing
Analyze and index e-commerce data and define searchable fields This feature was mentioned in 30 Bloomreach reviews.
Auto Complete
As reported in 31 Bloomreach reviews. Provide algorithms to provide users with suggested results as they type
Product Information
Define how product information (attributes, brand, type) can be searched and in what combination This feature was mentioned in 30 Bloomreach reviews.
Stemming
Search for alternative variations of a word to deliver more accurate results 29 reviewers of Bloomreach have provided feedback on this feature.
Product Discovery (5)
Recommendations
Provide recommendations based on what users are searching for This feature was mentioned in 28 Bloomreach reviews.
Conversion
As reported in 31 Bloomreach reviews. Monitor conversions of shoppers into buyers due to search features
Personalization
Allow companies to personalize the search experience for their shoppers This feature was mentioned in 29 Bloomreach reviews.
Faceted Search
Buyers can refine product searches using filters and product attributes. This feature was mentioned in 34 Bloomreach reviews.
Ranking and Relevancy
Based on 33 Bloomreach reviews. Rank search results based on relevance, availability, or popularity
SMS Platform (6)
Reporting
Provides pre-built or customizable performance reports This feature was mentioned in 56 Bloomreach reviews.
Automation
As reported in 53 Bloomreach reviews. Automates tasks and features for added convenience
White Label
Offers a white labeling service for agencies or resellers to customize platform branding 42 reviewers of Bloomreach have provided feedback on this feature.
Text-to-Landline
Text enables landline phones so users can receive text messages sent to an existing business number This feature was mentioned in 35 Bloomreach reviews.
Short Codes
As reported in 39 Bloomreach reviews. Provides businesses with 5- to 6-digit short codes for running text marketing campaigns
API Integration
Based on 51 Bloomreach reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Development (2)
Pre-built Connectors
Facilitiates API development and integrations with prebuilt connectors, templates, and examples. 42 reviewers of Bloomreach have provided feedback on this feature.
Custom Connectors
Provides the ability to create connectors from existing services and APIs in catalog. This feature was mentioned in 39 Bloomreach reviews.
Management (2)
Reporting and Analytics
Based on 47 Bloomreach reviews. Provides dashboards to gain real-time insights into API performance, usage, and errors.
Data Mapping
As reported in 46 Bloomreach reviews. Facilitates to and fro data map according to the data model between applications/web services.
Integration Options (4)
ERP Systems
Based on 42 Bloomreach reviews. Provides integrations to ERP Systems.
Accounting Systems
Provides integrations to accounting Systems. 40 reviewers of Bloomreach have provided feedback on this feature.
CRM and Marketing Automation Systems
As reported in 47 Bloomreach reviews. Provides integrations to customer relationship management and marketing automation systems.
EDI
Provides integrations to EDI service providers. 36 reviewers of Bloomreach have provided feedback on this feature.
Experimental Design (3)
Multivariate testing capacities
Based on 99 Bloomreach reviews. Allows for the testing of multiple variables at a time during a single test.
Concurrent Testing
Allows multiple experiments to be deployed simultaneously. This feature was mentioned in 93 Bloomreach reviews.
Mobile Testing
As reported in 95 Bloomreach reviews. Allows mobile web pages to be tested during A/B experiments.
Computing (3)
WYSIWYG
As reported in 92 Bloomreach reviews. What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.
AI/Machine Learning
Based on 97 Bloomreach reviews. Uses algorithms and continuous data entry to enable the technology to develop insights and optimize testing.
Little to No Coding
Requires little to no knowledge of coding. Usually this means it comes with prewritten code. 105 reviewers of Bloomreach have provided feedback on this feature.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Conversational AI - Conversational Commerce Platforms (5)
AI chatbots
Allow Gen AI powered chatbots to provide intelligent responses and tailored product recommendations.
Messaging and Notifications
Trigger messages based on specific customer actions such as personalized messages, promotions or cart abandonment.
AI agents
Use Agentic AI to deliver superior customer engagement through human-like conversations.
Voice assistants
Allow users to use voice assistants, such as Alexa, Google Assistant, and Siri to shop using voice commands.
Communication apps
Enable users to engage in communication apps such WhatsApp, Facebook Messenger, Instagram, WeChat etc.
Platform integration - Conversational Commerce Platforms (4)
Ecommerce stores
Allow integration with e-commerce stores to import products, manage inventory and get order notifications.
Sales channels
Add conversational commerce functionality across various sales channels and customer touchpoints.
Payment Platform
Integrate with payment platform for accepting payments from the chat interface
Internal tools
Integrate with CRM, POS or any marketing marketing tools for sending discounts, offers, recommendations and personalized campaigns.
Analytics and Reporting - Conversational Commerce Platforms (2)
Conversational analytics
Provide insights into customer behavior, sales trends, and chatbot performance.
Advance reporting
Track KPIs like customer satisfaction, conversion rates, and overall sales driven by conversational channels.
Agentic AI - A/B Testing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 12 reviewers of Bloomreach have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases 12 reviewers of Bloomreach have provided feedback on this feature.
Adaptive Learning
As reported in 12 Bloomreach reviews. Improves performance based on feedback and experience
Proactive Assistance
As reported in 12 Bloomreach reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Push Notification (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Personalization Engines (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Personalization (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 12 Bloomreach reviews.
Cross-system Integration
As reported in 12 Bloomreach reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 12 reviewers of Bloomreach have provided feedback on this feature.
Natural Language Interaction
As reported in 12 Bloomreach reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 12 Bloomreach reviews.
Decision Making
Based on 12 Bloomreach reviews. Makes informed choices based on available data and objectives
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SEO Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Web Content Management (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - SAP Store (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Search Software (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Headless CMS (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Digital Experience Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 22 reviewers of Bloomreach have provided feedback on this feature.
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 21 Bloomreach reviews.
Cross-system Integration
As reported in 20 Bloomreach reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 20 reviewers of Bloomreach have provided feedback on this feature.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 20 Bloomreach reviews.
Decision Making
Makes informed choices based on available data and objectives 21 reviewers of Bloomreach have provided feedback on this feature.
Agentic AI - Mobile Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversational Marketing (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cross-Channel Advertising (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI powered search - Enterprise Search Software (3)
Generative RAG (Retrieval augmented generation)
Embed generative (RAG) capabilities for enhanced answer generation using retrieved content
Relevance Tuning
Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models
NLP & Semantic search
Enable the system to understand and interpret natural-language queries
Compatibility - Enterprise Search Software (3)
File Types
Offers search for a variety of file types.
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications.
Global Language Support
Ability to search in multiple languages without any additional work required.
Functionality - Enterprise Search Software (3)
Personalization
Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to plug the search capabilities into other applications or tools.
Search Queries - Enterprise Search Software (4)
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query.
Faceted Search
Allows the end user to filter and refine search results.
Typo Tolerance
Ability of search to handle typos.
Synonyms
Ability to define synonyms for search terms.
Messaging - RCS Business Messaging (8)
Personalization
Offers features for personalizing text messages based on customer information or past behavior.
Rich Media
Provide rich media such as videos, images, carousels, cards, branded templates, etc.
Interactive Messages
Offer interactive text, buttons or suggested replies for customers to enagage with.
Branded Templates
Provide customizable, reusable templates to ensure consistent branding across campaigns.
Automation
Enable automated RCS messaging based on triggers, workflows, or scheduling.
Conversational RCS
Provide two-way messaging, allowing customers to reply and engage in real-time conversations.
Transactional RCS
Supports transactional alerts such as reminders, confirmations, or notifications.
Promotional RCS
Provide promotional campaigns with direct website or app actions embedded in messages.
Security / Verification - RCS Business Messaging (3)
Verified Sender
Provide a verified, branded sender profile.
Encryption
Provide encryption to protect message content, ensuring secure and compliant communication.
Authentification
Provide authentication mechanisms such as one-time passwords (OTP) or two-factor verification to authenticate users
Analytics / Deliverability - RCS Business Messaging (3)
Read Receipts
Provide read receipts and delivery status indicators so businesses can confirm when messages are delivered and opened.
Analytics
Offer analytics on message delivery, open rates, or campaign performance.
SMS Fallback
Provide the ability to automatically send messages via SMS or MMS when RCS is not supported, ensuring reliable delivery across all devices and carriers.
AI - RCS Business Messaging (1)
AI
Provide AI features such as chatbots, smart replies, or sentiment analysis to enhance conversational RCS.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Competitor analysis is when one organization evaluates industry competitors for an understanding of strengths, weaknesses, and differentiating processes. Learn why conducting a competitor analysis is important and the steps to do one successfully.
Program management is a crucial part of all organizations. Learn more about program management, how it differs from project management, the responsibilities of a program manager, and more.





