ChangeEngine Reviews & Product Details

There is nothing else quite like it in the market. ChangeEngine is a game-changer for internal communications. It lets me create and deliver engaging programs for our employees without relying on marketing or external help. I can easily customize everything with our company branding and choose the best channel for each message. The platform is also very user-friendly and quick to set up. We saw immediate results in terms of employee satisfaction and management feedback. Now we are excited to expand it to our global workforce.

12/07/2025 Update to my review: We have been with ChangeEngine now for over 2 1/2 years and the platform has only gotten better with time. One thing I appreciate is how it is hitting on more than just internal comms, with new survey tools (Listen Module) and the ability to quickly make guides, one pagers and FAQs, it is becoming a powerful all-in-one tool for comms, HR, and L&D. Review collected by and hosted on G2.com.

Nothing to add here just yet. The team is very responsive and continue building additional features and take feedback well. I couldn’t ask for a better product to be working with. Review collected by and hosted on G2.com.

ChangeEngine has helped us elevate and streamline our employee communications. We’ve been able to automate onboarding messages, create an impactful newsletter, and present a more polished, consistent front across all communications. It saves time while still allowing our messaging to feel thoughtful, intentional, and aligned with our culture. Review collected by and hosted on G2.com.

There isn’t much to dislike. As with any platform, there’s a learning curve early on, but the ChangeEngine team is very responsive and helpful in working through questions and optimizations. Overall, the support and impact of the tool far outweigh any minor adjustments along the way. Review collected by and hosted on G2.com.

I love using ChangeEngine for internal communications, as it allows us to send out clear, visually appealing messaging. The platform's robust nature ensures we can engage our employees in meaningful ways with ease. I find the automation incredibly helpful, setting us up for success by ensuring employees receive relevant messages at the right times. The platform is easy to maneuver and offers many great ideas that we can modify to meet our needs. The professionalism and communication skills of everyone we've worked with at ChangeEngine are top notch. The platform continuously makes beneficial updates, and its initial setup was very easy. I highly recommend it, giving it a 10 out of 10 for how exceptionally it performs. Review collected by and hosted on G2.com.

Not a single thing! Review collected by and hosted on G2.com.

The customer service is exceptional. Jaqui is truly the MVP — always responsive, supportive, and willing to help in any way she can. Fer has also been a fantastic partner throughout our journey. Beyond the people, the platform itself is easy to use and top-notch. Having worked in the L&D space for years, I can confidently say that if you’re looking for a functional, well-designed platform that supports both learning design and communication goals, this is the cream of the crop. I frequently use this platform, and the ease of implementation is phenomenal! The integrated AI tools have helped me save significant time and allowed me to focus on other critical initiatives across the organization. I also love that the platform is continuously evolving, it’s clear the team is committed to making it better and better. Review collected by and hosted on G2.com.

Honestly, I haven’t found a flaw yet. I’ve loved the experience across the board. Review collected by and hosted on G2.com.

I love how ChangeEngine is integrated with ADP and helps me send emails to the groups I want seamlessly. It drafts emails and communications for me, creating media as if I have my own comms team. The customer service is superb; they really figure out whatever you need, even helping with recruitment flyers, employer branding, and company swag. The ease of scheduling emails and using the calendar to see the analytics behind it is great. Having a separate platform to run my emails in an HR compliant way is very valuable. Plus, the initial setup was easy. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

ChangeEngine has been a game changer for my organization. It makes communications easy to send out and integrates with Outlook, Teams, and our HRIS. The team at ChangeEngine is incredible, hands on in a non-invasive way and always available to answer questions and help with our needs. We use ChangeEngine on a weekly if not daily basis. Implementation was easy, straightforward and a breeze with our success managers. Review collected by and hosted on G2.com.

My only hiccup has been some of the HRIS mapping, but honestly, the team at ChangeEngine has been going above and beyond to help us find solutions and work through our unique needs. The product does come with a fee, but the amount of support and access to unique materials you receive really makes it worth it. Review collected by and hosted on G2.com.

Our ChangeEngine team is fantastic. We have regular meetings where the team asks us thoughtful questions to be sure we're getting the most out of their service, listen to what we're working on and provide advise as to how/if we could do it more efficiently with the tool. The integration to our HRIS allows for easy segmentation of groups which has become one of my favorite tools for easy internal comms. One way I've used the tool is to assist in full company event planning. Being able to have onboarding help and track internal emails is also incredibly helpful. Love this team and am excited to see what more we can do with them and the ChangeEngine tool overall. - HP Review collected by and hosted on G2.com.

There isn't anything that I can think of at the moment. Review collected by and hosted on G2.com.

What I like best about Change Engine is the customer service and the quick response time when I'm in a time crunch to get information out to company employees. Carla is professional and provide great input/ideas and feedback when we have to reach employees to make it short, concise and professional capturing their attention. Change Engine has made my life easier, quick to get out important information with the many new programs I initiate, including making open enrollment more efficient. They are always there when I need them. They are simply awesome to work with and a superior partner for communications to all our employees. Review collected by and hosted on G2.com.

There is simply nothing negative I can say. I just love working with my team, they help me get the job done and also provide stats when I need them. Review collected by and hosted on G2.com.

They've been outstanding in helping us build our brand and EVP! Operationally, the things they made work for us on a daily basis are, standardized communication for onboarding and milestones, helpful nudges, drip training on leadership, virtual engagement and alignment with core beliefs and culture. Their standard for developing communications campaigns is high and not merely aesthetically pleasing but also aligned with the mission and strategy as defined by us. Review collected by and hosted on G2.com.

There are no downsides per se, but as a suggestion for improvement, team member engagement with the messaging is something they continue to solve for with us. I would like to give kudos for their willingness to strategize and create! Review collected by and hosted on G2.com.

The portal makes creating and scheduling internal comms a breeze. But my favorite thing, is the creative team, that I get to collaborate with. Fer and Jacqui are an absolute dream, they are professional, creative, friendly, on-time, and never skip a beat. I feel like we hit the lottery with them. They provide the best customer support I have experienced with any integrated relationship. Review collected by and hosted on G2.com.

The editing software is not as user friendly as other software (Canva) but it is manageable. Review collected by and hosted on G2.com.