CloudTalk has made it incredibly easy to manage and track all my sales and customer calls in one place. I love how seamlessly it integrates with CRMs like HubSpot and Apollo I can log calls, notes, and follow-ups automatically without switching tabs. The call quality is reliable, and features like call recording and analytics make it easy to review performance and improve conversations. It’s definitely helped boost productivity in my daily outreach. Review collected by and hosted on G2.com.

Sometimes, the desktop app can lag a bit when handling multiple outbound calls at once or syncing with other tools in real time. I’d also love to see more customization options for reporting dashboards. But overall, these are minor issues compared to the efficiency it brings to our workflow. Review collected by and hosted on G2.com.

There are many qualities I could mention here! I believe the UX/UI team really worked tirelessly to create a product that is visually very intuitive, like a cell phone screen on a computer. There's no difficulty in making calls at all!

Furthermore, I can use the platform to make international calls without any issues. The difference is that I can also receive calls, which is incredible!

The call history is saved, which is great because I always need to review my calls to improve contact with leads and clients. And I can also build a contact list, and that is awesome since I manage a complex client portfolio! Review collected by and hosted on G2.com.

I haven't really had any problems using the platform yet. Review collected by and hosted on G2.com.

Modern platform with cross-platform clients for all major platforms - Mac, Windows, Linux, iOS and Android. Works like a charm, very stable, fast and develops very active. They are very attentive to their customers, had several calls with product managers with a chance to provide my feedback on using their product.

During usage of CloudTalk never had any troubles, e.g. tool works as expected. Setup was easy. I use it on macOS and Android, all is synced (contacts, calls, etc.) and works fine on both platforms. Calls are very clear, no delays, stable connection both on Wi-Fi and mobile internet.

Also, platform actively develop modern features, e.g. AI agents that help a lot with processing routine operations and requests. Easy to integrate with other solutions due to well documented API. Review collected by and hosted on G2.com.

You have to pay for using it :))) Just kidding, pricing is very affordable! Review collected by and hosted on G2.com.

I really like how easy it is to use and how quickly you can set up everything. The interface is intuitive, and it helps me manage calls and track performance efficiently. Customer support is also very responsive and helpful. Review collected by and hosted on G2.com.

At times, the call quality can decrease depending on the strength of the internet connection, and there are a few integrations that could use some improvement. Additionally, I would appreciate having more customization options available in the dashboard. Review collected by and hosted on G2.com.

I love the great communication and support from CloutTalk team. They send useful information, ask how the experience is and follow-up quickly on problems and questions. Quite rare to see that.

The app is easy to use and quickly to understand. Also, offers a wide range of functions, i.e. AI summary, recording, number switching, analytics of calls and accounts and more. Review collected by and hosted on G2.com.

I can't say that I found something awful about CloudTalk. Sometimes the app has a bug, where after a call you have a screen and can't do anything. Then I need to go back and can call again. Review collected by and hosted on G2.com.

The interface is really easy to use and being able to use different numbers from different countries really help the communication to flow better with customers around the world. The options to test my devices is also great so I can make sure my mic is working along with my headphones. Review collected by and hosted on G2.com.

Sometimes the call looks like it has been picked up, but it went to the mailvoice. Would be nice if the system could recognize that. Review collected by and hosted on G2.com.

I really appreciate how easy CloudTalk is to use and how reliable the platform has been for our team. The call quality is consistently excellent, and the interface is clean and intuitive, which makes daily communication effortless. I also love how smoothly it integrates with our CRM and other tools — it saves a lot of time and keeps everything organized. Their customer support is also top-notch, always quick to respond and genuinely helpful. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike — CloudTalk has been a great tool overall. If I had to mention one thing, it would be that occasional feature updates take a little time to get used to, but that’s only because the platform keeps improving so often. Review collected by and hosted on G2.com.

CloudTalk has been such a smooth ride for me. I’ve never had any issues with it, and I love how it automatically adapts to the country number I’m calling. It even shows me the local time on the other end, which is super cool and really helpful when working across different time zones! Review collected by and hosted on G2.com.

One thing I dislike is that when I’m using the automatic mode, it doesn’t show me which number I’m calling from. Also, there’s no warning when my connectivity drops, so I can’t tell if a lost call was caused on my end. It would be great to have those indicators for better clarity and control. Review collected by and hosted on G2.com.

CloudTalk offers excellent integrations with other tools, which makes our workflow much smoother. The customer support team is always responsive and helpful, ensuring any issues are resolved quickly. The overall platform is intuitive and easy to use, making team communication and call management very efficient. Review collected by and hosted on G2.com.

The mobile app could be improved — not all features work as smoothly as on desktop, especially when it comes to managing call priority. Also, mobile phone number options are somewhat limited and could be more flexible for different regions and use cases. Review collected by and hosted on G2.com.

It’s fast and intuitive.

Seeing the local time before calling saved me lots of times.

I can switch numbers in a second, which is great for different markets.

Forwarding calls to teammates is very helpful.

The click-to-call from websites or emails is super handy, one click and you’re dialing.

I also enjoy the clean interface, I know it is subjective but stilli Review collected by and hosted on G2.com.

I really can't teach myself to like the aftercall status selection, with emojis, like "Bored" or "Happy"

I also sometimes don't like when the CloudTalk widget start in another tab, not related to the one I need

Connection for separate countries is sometimes not ideal but that's a two-way street so can't blame CloudTalk 100% Review collected by and hosted on G2.com.