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Cortex Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Cortex Cloud, simplifying performance monitoring and report generation significantly. (49 mentions)
Users value the solid set of features in Prisma Cloud, especially for enhanced security and compliance management. (45 mentions)
Users value the robust security features of Cortex Cloud, ensuring effective protection and compliance across cloud environments. (43 mentions)
Users value the comprehensive visibility of Prisma Cloud, enhancing their ability to manage security across cloud environments. (38 mentions)
Users appreciate the seamless cloud integration of Cortex Cloud, simplifying deployment and enhancing overall security management. (34 mentions)
Users appreciate the comprehensive cloud security of Cortex Cloud, benefiting from its integration and centralized management. (33 mentions)
Users value the seamless integrations of Cortex Cloud, enhancing security across multiple platforms effortlessly. (32 mentions)
Users find the pricing of Cortex Cloud to be steep for smaller teams, which may hinder accessibility and growth. (31 mentions)
Users find the difficult learning curve of Cortex Cloud challenging, especially for inexperienced teams navigating its complex features. (30 mentions)
Users find the learning curve steep, with complexities in policy customization and initial unfamiliarity with features. (29 mentions)
Users find the pricing issues notable, especially for smaller teams struggling with setup and costs. (24 mentions)
Users find the complex setup of Cortex Cloud challenging, especially for new users learning to navigate configurations. (21 mentions)
Users highlight the poor UX design of Cortex Cloud, struggling with false positives and an overwhelming interface. (21 mentions)
Users find Cortex Cloud not user-friendly, citing a complex setup and steep learning curve for effective usage. (20 mentions)

Top Pros or Advantages of Cortex Cloud

1. Ease of Use
Users value the ease of use of Cortex Cloud, simplifying performance monitoring and report generation significantly.
See 49 mentions

See Related User Reviews

Mateusz R.
MR

Mateusz R.

Small-Business (50 or fewer emp.)

4.0/5

"short fun with our project"

What do you like about Cortex Cloud?

Scalability – It auto-scales beautifully, which means workloads can grow without worrying about provisioning servers Self-serve ML/AI infrastructure

Nijat I.
NI

Nijat I.

Small-Business (50 or fewer emp.)

4.0/5

"Centralized Data and Analytics That Save Time"

What do you like about Cortex Cloud?

i like how Cortex Cloud centralizes all data and analytics in one platform. It makes monitoring performance and generating reports much faster and eas

2. Features
Users value the solid set of features in Prisma Cloud, especially for enhanced security and compliance management.
See 45 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Comprehensive Cloud Security solution"

What do you like about Cortex Cloud?

Prisma Cloud provides some good visibility and protection across various cloud environments. This helps in simplifying compliance management. Really l

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Prisma cloud for CSPM"

What do you like about Cortex Cloud?

If you are looking for a solid cloud security product with a good set of features, Prisma is a decent option.

3. Security
Users value the robust security features of Cortex Cloud, ensuring effective protection and compliance across cloud environments.
See 43 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Comprehensive Cloud Security solution"

What do you like about Cortex Cloud?

Prisma Cloud provides some good visibility and protection across various cloud environments. This helps in simplifying compliance management. Really l

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Unexpected"

What do you like about Cortex Cloud?

I didn't realize the security aspects of this software. Quite impressed

4. Visibility
Users value the comprehensive visibility of Prisma Cloud, enhancing their ability to manage security across cloud environments.
See 38 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Comprehensive Cloud Security solution"

What do you like about Cortex Cloud?

Prisma Cloud provides some good visibility and protection across various cloud environments. This helps in simplifying compliance management. Really l

NJ S.
NS

NJ S.

Mid-Market (51-1000 emp.)

4.5/5

"Comprehensive Solution for Cloud Security"

What do you like about Cortex Cloud?

Prisma Cloud is an innovative cloud security platform that provides organizations with a comprehensive solution to protect their cloud environments. T

5. Cloud Integration
Users appreciate the seamless cloud integration of Cortex Cloud, simplifying deployment and enhancing overall security management.
See 34 mentions

See Related User Reviews

Ilona F.
IF

Ilona F.

Mid-Market (51-1000 emp.)

5.0/5

"It is really interesting and useful cybersecurity product to use"

What do you like about Cortex Cloud?

I work as security QA and we integrate Cortex Cloud it to scan it with our product which we provide to customers. I can say that your product really

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommended for teams looking to scale their security without adding complexity."

What do you like about Cortex Cloud?

Cortex Cloud makes managing cloud security so much easier. The way it prioritizes threats and automates responses is a game changer—it helps us focus

6. Cloud Services
Users appreciate the comprehensive cloud security of Cortex Cloud, benefiting from its integration and centralized management.
See 33 mentions

See Related User Reviews

Mateusz R.
MR

Mateusz R.

Small-Business (50 or fewer emp.)

4.0/5

"short fun with our project"

What do you like about Cortex Cloud?

Scalability – It auto-scales beautifully, which means workloads can grow without worrying about provisioning servers Self-serve ML/AI infrastructure

SK

Santhosh K.

Mid-Market (51-1000 emp.)

4.0/5

"A accomplish Platform for Cloud Security"

What do you like about Cortex Cloud?

- a wide range of security services, including threat detection and response, cloud compliance, vulnerability management, and comprehensive cloud secu

7. Integrations
Users value the seamless integrations of Cortex Cloud, enhancing security across multiple platforms effortlessly.
See 32 mentions

See Related User Reviews

SK

Santhosh K.

Mid-Market (51-1000 emp.)

4.0/5

"A accomplish Platform for Cloud Security"

What do you like about Cortex Cloud?

- a wide range of security services, including threat detection and response, cloud compliance, vulnerability management, and comprehensive cloud secu

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Prisma integrates well with existing systems"

What do you like about Cortex Cloud?

Prisma integrates well with existing systems and provides a good level of visibility and control over your cloud environment.

Top Cons or Disadvantages of Cortex Cloud

1. Expensive
Users find the pricing of Cortex Cloud to be steep for smaller teams, which may hinder accessibility and growth.
See 31 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Unexpected experience"

What do you dislike about Cortex Cloud?

Documentation is not very detailed. Could provide more info. Pricing a little bit exaggerated, if it would be cheaper would be a great. User interface

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Cortex Cloud handles large volumes of data efficiently."

What do you dislike about Cortex Cloud?

New users may find the platform complex at first, especially when configuring custom workflows or integrating with external APIs. Pricing may be stee

2. Difficult Learning
Users find the difficult learning curve of Cortex Cloud challenging, especially for inexperienced teams navigating its complex features.
See 30 mentions

See Related User Reviews

TB

Tulio B.

Enterprise (> 1000 emp.)

4.0/5

"Excellent CSPM Tool"

What do you dislike about Cortex Cloud?

Investigations and Policy customization is complex and confusing to do. To customize a policy, you need to understand the RQL language, which is not i

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Solid cloud security platform with great visibility and automation"

What do you dislike about Cortex Cloud?

The initial learning curve can be steep, especially for teams with limited experience in advanced security platforms. Licensing and resource consumpti

3. Learning Curve
Users find the learning curve steep, with complexities in policy customization and initial unfamiliarity with features.
See 29 mentions

See Related User Reviews

TB

Tulio B.

Enterprise (> 1000 emp.)

4.0/5

"Excellent CSPM Tool"

What do you dislike about Cortex Cloud?

Investigations and Policy customization is complex and confusing to do. To customize a policy, you need to understand the RQL language, which is not i

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Solid cloud security platform with great visibility and automation"

What do you dislike about Cortex Cloud?

The initial learning curve can be steep, especially for teams with limited experience in advanced security platforms. Licensing and resource consumpti

4. Pricing Issues
Users find the pricing issues notable, especially for smaller teams struggling with setup and costs.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Unexpected experience"

What do you dislike about Cortex Cloud?

Documentation is not very detailed. Could provide more info. Pricing a little bit exaggerated, if it would be cheaper would be a great. User interface

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Cortex Cloud handles large volumes of data efficiently."

What do you dislike about Cortex Cloud?

New users may find the platform complex at first, especially when configuring custom workflows or integrating with external APIs. Pricing may be stee

5. Complex Setup
Users find the complex setup of Cortex Cloud challenging, especially for new users learning to navigate configurations.
See 21 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Cortex Cloud handles large volumes of data efficiently."

What do you dislike about Cortex Cloud?

New users may find the platform complex at first, especially when configuring custom workflows or integrating with external APIs. Pricing may be stee

Ravi S.
RS

Ravi S.

Enterprise (> 1000 emp.)

3.5/5

"Efficient and Secure, But Configuration Can Be Complex"

What do you dislike about Cortex Cloud?

One drawback I found with Cortex Cloud is that it can feel overly complex at times navigating its layers of configuration and permissions isn’t alway

6. UX Improvement
Users highlight the poor UX design of Cortex Cloud, struggling with false positives and an overwhelming interface.
See 21 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Unexpected experience"

What do you dislike about Cortex Cloud?

Documentation is not very detailed. Could provide more info. Pricing a little bit exaggerated, if it would be cheaper would be a great. User interface

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Cortex Cloud handles large volumes of data efficiently."

What do you dislike about Cortex Cloud?

New users may find the platform complex at first, especially when configuring custom workflows or integrating with external APIs. Pricing may be stee

7. Not User-Friendly
Users find Cortex Cloud not user-friendly, citing a complex setup and steep learning curve for effective usage.
See 20 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Unexpected experience"

What do you dislike about Cortex Cloud?

Documentation is not very detailed. Could provide more info. Pricing a little bit exaggerated, if it would be cheaper would be a great. User interface

patel k.
PK

patel k.

Small-Business (50 or fewer emp.)

4.5/5

"easy to use"

What do you dislike about Cortex Cloud?

its initial configration can be complex and requires a steep learning curve

Cortex Cloud Reviews (111)

Reviews

Cortex Cloud Reviews (111)

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Ravi S.
RS
System Engineer
Enterprise (> 1000 emp.)
"Efficient and Secure, But Configuration Can Be Complex"
What do you like best about Cortex Cloud?

I appreciate Cortex Cloud because it gives a secure, centralized way to manage and scale workloads without the usual headaches of on‑premise infrastructure. Its streamlined interface and automation features save you time, while the built‑in compliance and security controls align with your focus on safety and proper protocols. I value how it integrates smoothly with existing systems, making troubleshooting and monitoring more efficient, so I can focus on solving problems rather than wrestling with tools. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

One drawback I found with Cortex Cloud is that it can feel overly complex at times navigating its layers of configuration and permissions isn’t always intuitive, which slows down troubleshooting. Review collected by and hosted on G2.com.

pratik b.
PB
Assistant Manager
Mid-Market (51-1000 emp.)
"Blazing Fast Performance, But UI Needs Improvement"
What do you like best about Cortex Cloud?

What I like best about Cortex Cloud is its unified and scalable platform for security operations. It integrates threat detection, investigation, and response in one place, which reduces complexity and improves efficiency. The automation and AI-driven analytics also help teams focus on high-priority incidents rather than repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

While Cortex Cloud is a powerful and comprehensive platform, I’ve noticed that its learning curve can be quite steep, especially for teams new to its ecosystem. Some configurations and integrations require deep product knowledge, which can initially slow down adoption. However, once the platform is properly set up, its automation and analytics capabilities make the effort worthwhile. Review collected by and hosted on G2.com.

Nijat I.
NI
Full-stack Developer
Small-Business (50 or fewer emp.)
"Centralized Data and Analytics That Save Time"
What do you like best about Cortex Cloud?

i like how Cortex Cloud centralizes all data and analytics in one platform. It makes monitoring performance and generating reports much faster and easier, saving me time and helping me make better decisions. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

The interface can feel a bit cluttered, and it takes time to find certain features. Some advanced analytics options are not very intuitive for first-time users. Review collected by and hosted on G2.com.

Davis L.
DL
SOC Analyst
Mid-Market (51-1000 emp.)
"Detailed Hands on Review of Cortex Cloud"
What do you like best about Cortex Cloud?

It's an impressive and all-encompassing platform for cloud security, recognized for its real-time insights, automated threat detection, and seamless integration across various cloud environments.

Key advantages consist of centralized asset visibility, risk evaluations, and leveraging AI for threat identification, which makes it beneficial for both governments and enterprises. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

I would honestly say the main dislike of mine will be the High and unclear costing. As well as a steep learning curve that is required to become efficent at using it. Review collected by and hosted on G2.com.

Otniel V.
OV
SOC Analyst
Mid-Market (51-1000 emp.)
"A very useful product"
What do you like best about Cortex Cloud?

What I like about Cortex Cloud are the scalability, performance and simplicity of the application. It allowed me to deploy and manage machine learning models effortlessly, with powerful automation and monitoring tools that saved time and reduced complexity. Also, the intuitive interface and strong integration options make it easy to fit into existing workflows, which really streamlines development and production.

Me and my team used Cortex Cloud to monitor our product performance metrics across different regions. The ability to set up custom alerts and drill down into anomalies helps our product and engineering teams react quickly to issues and optimize performance proactively. This has saved us hours of manual data pulling and analysis. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

One thing I dislike about Cortex Cloud is that while it’s powerful, it can have a steep learning curve at first—especially when configuring more advanced deployments. The documentation could also be more detailed in certain areas, which sometimes makes troubleshooting harder than it should be. Review collected by and hosted on G2.com.

Pradyumn G.
PG
Project Engineer
Enterprise (> 1000 emp.)
"Seamless Setup and Automation Make Daily Tasks a Breeze"
What do you like best about Cortex Cloud?

I like Cortex Cloud because it is easy to use with quick set up and its automation makes everyday tasks faster and smoother. I used this application for monitoring purpose. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

I dislike Cortex Cloud because of its dashboard, its dashboard fells slightly slow when handling heavier tasks. Some advanced features of this application are difficult to configure. Review collected by and hosted on G2.com.

Martín E.
ME
Spring Boot Java Software Engineer
Mid-Market (51-1000 emp.)
"It was a normal review"
What do you like best about Cortex Cloud?

What I like best about Cortex Cloud is its seamless integration and centralized control over microservices. The ability to easily visualize service dependencies, monitor performance, and enforce quality standards in one place has drastically improved our team's velocity and reliability. It makes service ownership and onboarding much more manageable, especially in complex, fast-moving environments. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

While Cortex Cloud is incredibly useful, the learning curve can be steep for new users unfamiliar with service catalogs or scorecards. Some parts of the UI feel a bit cluttered when navigating large-scale systems, and more contextual help or guided walkthroughs would improve the onboarding experience. That said, once you're familiar with the platform, it becomes a powerful tool. Review collected by and hosted on G2.com.

Simone R.
SR
Google Technical Solution Specialist
Mid-Market (51-1000 emp.)
"Cloud Administrator"
What do you like best about Cortex Cloud?

I appreciate the intuitive interface and the seamless integration with other cloud services. It allows me to manage resources quickly without spending too much time on configurations. The scalability is also a strong point, as it adapts well to both small and growing projects. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

Sometimes the documentation feels incomplete, especially when dealing with advanced features. In addition, the response time of the support team could be improved during peak hours. Review collected by and hosted on G2.com.

Verified User in Animation
AA
Mid-Market (51-1000 emp.)
"A Powerful Solution for Streamlined Cloud Management"
What do you like best about Cortex Cloud?

One of the standout features of Cortex Cloud is its seamless integration with various cloud services, allowing users to manage resources across different environments from a single interface. The real-time monitoring and automated cost optimization tools are particularly valuable for businesses looking to save time and money. I also appreciate the customizability of dashboards and reporting tools – they allow for a tailored experience that adapts to specific business needs. The support team is responsive, and there’s a wealth of documentation and resources available to help troubleshoot any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

While Cortex Cloud is incredibly powerful, its learning curve can be a bit steep for those who are not familiar with cloud management platforms. Some of the more advanced features require a deeper technical understanding, and it may take a while to get up to speed with all the capabilities. Additionally, the pricing can be on the higher end, especially for smaller teams or businesses that are just starting to scale their cloud usage. It would be great to see more flexible pricing options or tiered plans that better cater to smaller enterprises. Review collected by and hosted on G2.com.

Viraaj V.
VV
Software engineer
Small-Business (50 or fewer emp.)
"Robust multi-cloud security with a minor setup curve"
What do you like best about Cortex Cloud?

Cortex Cloud’s unified dashboard brings together real-time threat detection, automated policy recommendations, and detailed compliance reporting in one place. Its seamless integrations with AWS, Azure, and popular SIEM platforms meant we were ingesting logs and acting on alerts within hours, not days. The customizable alert rules and intuitive visualizations have helped our team rapidly pinpoint anomalies and reduce manual review time by over 40%. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

The initial onboarding can be time-intensive—there’s a lot of policy fine-tuning required before you hit “optimal” settings, and some advanced modules (like custom indicators) lack step-by-step guides. The UI also feels a bit cluttered when monitoring many workloads simultaneously, and usage-based pricing can escalate quickly for larger environments unless you carefully manage data ingestion. Review collected by and hosted on G2.com.

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Cortex Cloud