Decodo (formerly Smartproxy) Reviews & Product Details

What immediately struck to me was reachability to the staff whenever you've questions. You'll instantly found someone to assist you even during off hours. It help me immediately decide based on my urgent project needs and demands. The simple UI/UX interface is easy to navigate, and usage stats keeps you on loop.

I used the Residential Proxy service, and from my experience playing around some regions (especially for Russia) it's quite stable, of course, with some minor inconsistencies. Review collected by and hosted on G2.com.

- The city level targets could always be increased more, for more granularity

- Also, there could be a filter options for city level proxies

- For some reason, the bandwidth seems to be highly drained if you're using browser mode. Though the dashboard tells you what draws your most bytes, if there is some proxy config to control some APIs beyond browser config, that would be great.

- I would love to see more consistencies for search engines such as Yandex Review collected by and hosted on G2.com.

I've been using Decodo for my business operations and I'm genuinely impressed with their service. The proxy quality is outstanding - fast connections, minimal downtime, and their IP pool is incredibly diverse which is exactly what I needed for my projects.What really stands out is the ease of integration. Their API documentation is clear and straightforward, and I was able to get everything up and running within hours. The dashboard is intuitive and gives you full control over your proxy configurations.Customer support has been responsive whenever I had questions. They actually understand the technical side of things, which is refreshing compared to other providers I've dealt with in the past. Review collected by and hosted on G2.com.

The IP rotation options and the stability of connections. I run high-volume operations and haven't experienced any significant issues. Pricing is also competitive for what you get. Review collected by and hosted on G2.com.

I tried out many tools, but in the end, I chose this website and purchased a virtual IP.There are two main reasons for choosing it. The first is the low price. It charges exactly according to its price list, without any additional fees. You can see my payment record. Every month it's $1.4, and I have a fixed permanent IP. This is really great. The second reason is that it is stable enough. Some manufacturers may change your IP for various reasons or suddenly lose connection. But I have been using this website for 4 months and it has been very stable. This avoids the need for me to constantly modify the software settings based on IP information at regular intervals. Review collected by and hosted on G2.com.

I can't figure it out.Minimum characters remaining: 18 Review collected by and hosted on G2.com.

I've been using Decodo proxies for the past month, and I can honestly say it has completely transformed my workflow. Before finding Decodo, I was struggling with proxies from 1-2 other providers, and the experience was frustrating to say the least.

The Problems I Had Before:

Extremely slow IP speeds that killed my productivity

Constant Google CAPTCHA challenges on almost every request

Why Decodo Changed Everything:

Speed & Performance: The proxies are lightning fast with zero lag. I can finally work without waiting around.

No CAPTCHA Issues: This is the game-changer! Since switching to Decodo, I haven't faced a single Google CAPTCHA. The IPs are clean and reliable.

24/7 Live Chat Support: Whenever I need help, their support team is always available. Quick responses and genuine assistance every time.

Final Verdict:

If you're considering Decodo, don't hesitate - just go for it! The quality and reliability are unmatched. I'm now a lifetime customer and couldn't be happier.

Highly Recommended Review collected by and hosted on G2.com.

Nothing at all! I've been extremely satisfied with every aspect of the service - from performance to customer support. Decodo has solved all the issues I had with previous providers, and I genuinely can't think of anything negative to say. Review collected by and hosted on G2.com.

I am ABSOLUTELY THRILLED by the quality and reliability of their Residential Proxies. It has been a true "game-changer" for my operations. Unlike my past experiences, the IP addresses offer incredible stability and speed, which results in minimal block rates. The service is flawless, saving me significant time every day. Furthermore, their customer service is truly outstanding: I have always received an ultra-responsive and competent reply within minutes. This is the best support I have ever encountered in the industry. Review collected by and hosted on G2.com.

If I had to find one area for improvement, it would perhaps be the initial cost for very small users who might want to test the service at an even lower volume. However, considering the sheer quality and performance delivered (stability, speed), the price is entirely justified Review collected by and hosted on G2.com.

The reliability and consistent connection speeds for geo-location testing. The setup process was straightforward, and I've found the proxies to be very stable for my testing needs. The ability to maintain consistent IP locations has been particularly valuable for the type of testing I do. Review collected by and hosted on G2.com.

The only thing I don’t like is that some locations take a bit longer to connect. It doesn’t happen often, but when it does, I have to switch to another region to keep working Review collected by and hosted on G2.com.

I appreciate Decodo's smooth integration process and user-friendly design that allows me to accomplish most tasks independently without requiring support. The service has demonstrated strong reliability and resourcefulness during my 3 months of usage, with excellent uptime and consistent availability. What particularly impressed me is their responsiveness to user feedback - they actively incorporated suggestions and improved their API responses based on customer input. I have used their proxy services as well, and that works very smoothly. Review collected by and hosted on G2.com.

My main concerns center around their technical support quality and availability. The support team often struggles with basic technical questions and provides limited weekend coverage, which can be problematic when urgent fixes are needed. For example, I experienced an issue where their Amazon API was returning empty responses, and I had to wait several days for resolution due to weekend unavailability. Additionally, their API documentation needs improvement to be more comprehensive and user-friendly. Review collected by and hosted on G2.com.

In my experience using Decodo, I believe that the solutions are high quality, the proxy IPs are very clean, and they are also very easy to use with an interface that is easy to understand. Above all, the quality of the IPs is consistent and efficient. If you configure it to your needs, you can reap great benefits. It's all about knowing what you want to achieve, and with Decodo, you can make it happen.

Customer service is efficient, they are always available to answer any questions I have or provide assistance. Review collected by and hosted on G2.com.

Well, this is the first time I've used this service, and so far I have no complaints. I'm satisfied. Review collected by and hosted on G2.com.

Decodo offers one of the most reliable proxy networks with consistent uptime and fast connection speeds. The dashboard is intuitive and easy to navigate, even for first-time users. I especially like the flexibility in choosing between residential, datacenter, and mobile proxies depending on the project requirements. The detailed documentation and responsive customer support make setup and integration smooth and hassle-free. Review collected by and hosted on G2.com.

Although the service is great overall, the pricing can be slightly high for small-scale users or beginners. The mobile proxy pool could also use more regional diversity. Sometimes the dashboard analytics take a few seconds to load, but this is a minor issue compared to the overall reliability and performance. Review collected by and hosted on G2.com.

there are lot of proxies available to use, i liked the mobile proxy. it is easy to use as well, also u get so many flexible options like sticky connections up to 24 hours>i Review collected by and hosted on G2.com.

the thing i disliked is there was some issues related to setup, but now they are solved, so i am happy. some of the customer support members are very helpful, but few are there who just dont go deep into the issues to solve it. they say it is working from their end, so it is not an issue for us now! Review collected by and hosted on G2.com.