Dropbox Sign (formerly HelloSign) Reviews & Product Details

I am a dermatologist and dietitian, and I use Dropbox Sign mostly for patient consent forms and treatment approvals. What I like most is how simple it is to use. I didn’t need any training or setup guide, I just uploaded my form, added the signature box, and sent it to the patient. The overall interface feels very clean and easy to understand, even during a busy clinic day.

I use it a few times every week, especially before laser treatments or procedures where written consent is important. It fits smoothly into my routine and doesn’t disturb my workflow. The number of features is just right, not too many confusing options, only what I actually need for sending, signing, tracking, and storing forms.

Integration was also smooth. It works well with my email, Microsoft Onedrive and Google Drive, so saving signed documents or sharing them is quick. I didn’t face any technical issues while setting it up. I haven’t needed customer support yet because everything worked as expected from the start.

Overall, it makes the signing process faster, professional, and fully digital, which is very helpful in a clinic environment. Review collected by and hosted on G2.com.

Sometimes my patients donot receive the signing email instantly, or it goes into their spam folder. This causes a small delay, especially when I’m waiting for a consent form before starting a skin procedure. I wish the email delivery was a bit more reliable.

Also, when I send more than one document at the same time, it becomes slightly hard to track which patient has signed and which one is still pending. The dashboard works fine, but it could be more clear when handling multiple ongoing requests. Review collected by and hosted on G2.com.

As an insurance agency owner, I use HelloSign daily to send out applications, endorsements, and payment authorizations. What I like most is how easy it is for my clients to use, even those who are not very tech-savvy. The process is quick, straightforward, and saves me a lot of time compared to printing and scanning documents. I also like that it keeps everything organized, and I can track when a client has opened and signed. Review collected by and hosted on G2.com.

Sometimes, there are small delays with the email notifications, and a few clients have reported that the signature link landed in their spam folder. It would also be nice to have a bit more customization for branding on the signature requests. But overall, these are minor compared to the convenience it provides. Review collected by and hosted on G2.com.

Dropbox allows our group to share confidential information on a real time basis. These shared documents are stored in a secure password protected environment. All parties are able to access this from a remote location Review collected by and hosted on G2.com.

Not all users are proficient at retrieving and updating these documents. There are no clear cut steps on how to proceed with this process. There should be an AI assist to help novice users. Review collected by and hosted on G2.com.

I love how easy it is to send documents in bulk and how well it integrates with HubSpot. Review collected by and hosted on G2.com.

I don’t love that it’s hard to see who has signed and who hasn’t. Without a clear overview or an easy way to export the data, it makes tracking progress and following up on outstanding signatures more time-consuming and frustrating. Review collected by and hosted on G2.com.

Dropbox Sign makes it easy to upload my PDF contracts and easily add the right signature fields so that my clients can view and properly sign contracts easily. Every client to whom I have sent a contract in Dropbox Sign has been able to access it easily and understand how to sign it without my help. I have never had a complaint. Review collected by and hosted on G2.com.

I wish that the archive of documents that have been signed was easier to access, without having to open the documents sidebar. Review collected by and hosted on G2.com.

It has saved me so much time to not to have to print and manually sign. I think it's very easy to use and I love how you can keep track of status Review collected by and hosted on G2.com.

i can't think of anything. i think it does everything it should. Review collected by and hosted on G2.com.

This product is user-friendly and accessible, making it easy for most people to use. Review collected by and hosted on G2.com.

Even in the tech world we live in today, we still end up managing documents on paper that require a wet signature. Review collected by and hosted on G2.com.

I like how easy Dropbox Sign is to use for sending, signing, and managing documents electronically, which saves time compared to traditional paper workflows, in addition to the security it provides. Review collected by and hosted on G2.com.

Version control isn’t as robust, making it harder to track changes in documents. Review collected by and hosted on G2.com.

Features are on par with other signing tools. Simple UI, easy to use. Review collected by and hosted on G2.com.

Hellosign/Dropbox sign has poor email delivery. After sending a contract to sign many customers say they can't find the email in spam or anywhere in inbox. It's super frustrating. We end up sending a PDF for them to sign half the time after trying this tool. Same experience across several other users at our company. Review collected by and hosted on G2.com.

It's easy to use. Just click on the blue boxes. It's affordable as a small business.You can connect it to Google Drive for organizing. Review collected by and hosted on G2.com.

The click to sign box should be easier to identify by changing the background of the box. There should be an option to send by text to sign. Review collected by and hosted on G2.com.