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G2 recognized Fathom
Fathom

By Fathom

5.0 out of 5 stars

How would you rate your experience with Fathom?

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Thousands of people like you come to G2 to find out whether solutions like Fathom are the right fit for them. Share your real experiences with Fathom and the G2 community and help someone make the right decision about their software.

Fathom Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love Fathom for its concise and accurate summaries, making meeting notes effortless and efficient. (1702 mentions)
Users find Fathom's ease of use remarkable, offering seamless integration and effortless meeting management. (1596 mentions)
Users praise Fathom for its high accuracy in transcriptions and effective meeting summaries, greatly enhancing productivity. (1580 mentions)
Users find Fathom's ease of use invaluable, streamlining meeting management and enhancing engagement without hassle. (1511 mentions)
Users love Fathom for its efficient note-taking capabilities, enhancing focus and saving valuable time during meetings. (1261 mentions)
Users appreciate Fathom's intuitive note-taking and seamless integration, enhancing productivity and simplifying meeting summaries. (1228 mentions)
Users seek enhancements in meeting management like email customization and better background presence for Fathom. (447 mentions)
Users face recording issues when needing more flexibility in summary options for specific meeting types like recruitment. (409 mentions)
Users express concern over missing features in Fathom, especially for recruitment and sales-specific needs. (275 mentions)
Users dislike that Fathom appears as a participant in calls, reducing visibility during 1:1 meetings. (243 mentions)
Users find the recording limitations of Fathom restrictive, particularly in integration and detail for specific needs. (234 mentions)

Top Pros or Advantages of Fathom

1. AI Summary
Users love Fathom for its concise and accurate summaries, making meeting notes effortless and efficient.
See 1702 mentions

See Related User Reviews

Rebecca G.
RG

Rebecca G.

Small-Business (50 or fewer emp.)

5.0/5

"Fathom Review- I love the summary and action items"

What do you like about Fathom?

Summary and action items that are sent to my email after a call, it's so nice not to have to take notes!

SM

Sarah M.

Small-Business (50 or fewer emp.)

5.0/5

"No notetaking needed anymore. Fathom makes all meetings feel more productive!"

What do you like about Fathom?

The recap emails are amazing. Fathom manages to notice and summarize all the important parts and tasks mentioned in meetings while filtering out chit

2. Ease of Use
Users find Fathom's ease of use remarkable, offering seamless integration and effortless meeting management.
See 1596 mentions

See Related User Reviews

Mark P.
MP

Mark P.

Small-Business (50 or fewer emp.)

5.0/5

"Fathom Transformed My Meetings"

What do you like about Fathom?

I love the fact that I can be fully engaged in a meeting, not be distracted by trying to take notes, and get an intelligent recap of my meeting with a

Michelle  K.
MK

Michelle K.

Small-Business (50 or fewer emp.)

5.0/5

"AI at it's finest!"

What do you like about Fathom?

The transcription it provides are reliable. The meeting summaries are accurate and intuitive. It's very easy to use and integrates automatically with

3. Accuracy
Users praise Fathom for its high accuracy in transcriptions and effective meeting summaries, greatly enhancing productivity.
See 1580 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great multilingual transcription and summarizing software"

What do you like about Fathom?

Its multilingual capabilities and the accuracy of its transcriptions are why I chose Fathom. Also, the premium summaries are really spot on. They save

Wes A.
WA

Wes A.

Mid-Market (51-1000 emp.)

5.0/5

"Ground breaking and helpful"

What do you like about Fathom?

This is by far the best program to use while on a zoom call. It breaks the meeting notes down, identifies hot points and questions. Super useful.

4. Helpful
Users find Fathom's ease of use invaluable, streamlining meeting management and enhancing engagement without hassle.
See 1511 mentions

See Related User Reviews

Sunjoyo T.
ST

Sunjoyo T.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing experience using Fathom"

What do you like about Fathom?

I love how easy it is to register Fathom, install it and use it. I can install it on my Windows laptop easily and use it with MS Teams, Google Chat, Z

Wes A.
WA

Wes A.

Mid-Market (51-1000 emp.)

5.0/5

"Ground breaking and helpful"

What do you like about Fathom?

This is by far the best program to use while on a zoom call. It breaks the meeting notes down, identifies hot points and questions. Super useful.

5. Note-taking
Users love Fathom for its efficient note-taking capabilities, enhancing focus and saving valuable time during meetings.
See 1261 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great multilingual transcription and summarizing software"

What do you like about Fathom?

Its multilingual capabilities and the accuracy of its transcriptions are why I chose Fathom. Also, the premium summaries are really spot on. They save

Wes A.
WA

Wes A.

Mid-Market (51-1000 emp.)

5.0/5

"Ground breaking and helpful"

What do you like about Fathom?

This is by far the best program to use while on a zoom call. It breaks the meeting notes down, identifies hot points and questions. Super useful.

6. Summaries
Users appreciate Fathom's intuitive note-taking and seamless integration, enhancing productivity and simplifying meeting summaries.
See 1228 mentions

See Related User Reviews

Ky J.
KJ

Ky J.

Mid-Market (51-1000 emp.)

5.0/5

"Fathom is an easy to use solution that gives me everything I'd hope for in an AI note taker"

What do you like about Fathom?

I love the calendar reminders, the fact my recordings aren't deleted after a specific time period, and I really enjoy how straightforward the UI is fo

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great multilingual transcription and summarizing software"

What do you like about Fathom?

Its multilingual capabilities and the accuracy of its transcriptions are why I chose Fathom. Also, the premium summaries are really spot on. They save

Top Cons or Disadvantages of Fathom

1. Meeting Management
Users seek enhancements in meeting management like email customization and better background presence for Fathom.
See 447 mentions

See Related User Reviews

Dmitry P.
DP

Dmitry P.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome free tool to keep track of your calls"

What do you dislike about Fathom?

IT USED TO BE: The absence of a "gallery view" recording is a pain. Also would be nice if the tool worked with Google Meet and MS Teams, not just

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smarter Meeting Summations and Actions"

What do you dislike about Fathom?

Like all early-stage AI platforms Fathom is improving daily, but some low-hanging fruit areas for improvement include: - Change email subject lines

2. Recording Issues
Users face recording issues when needing more flexibility in summary options for specific meeting types like recruitment.
See 409 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great notetaker for meetings and recruitment"

What do you dislike about Fathom?

It has a predetermined way of summarizing notes, which works great for general meetings, but when making recruitment notes I need to download the who

Julie B.
JB

Julie B.

Small-Business (50 or fewer emp.)

5.0/5

"Time saver!"

What do you dislike about Fathom?

I wish it could just open up as a Google Doc (vs. copy/paste). Would also like the option to NOT link to the recording (and just have the notes)

3. Missing Features
Users express concern over missing features in Fathom, especially for recruitment and sales-specific needs.
See 275 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great notetaker for meetings and recruitment"

What do you dislike about Fathom?

It has a predetermined way of summarizing notes, which works great for general meetings, but when making recruitment notes I need to download the who

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Quite a lot of mistakes in the meeting summary, more than acceptable"

What do you dislike about Fathom?

Quite a few things: 1. Inaccurate output 2. Not very sales specific, i have tried other tools and they seem to be a better fit for my use cases.

4. Call Issues
Users dislike that Fathom appears as a participant in calls, reducing visibility during 1:1 meetings.
See 243 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing little app that saves me a HUGE amount of time"

What do you dislike about Fathom?

I don't like too much that it appears as another participant in the call. I am usually in 1:1 meetings all day, and the fact of having Fathom as anoth

Chris C.
CC

Chris C.

Mid-Market (51-1000 emp.)

5.0/5

"Has made me better and more efficient"

What do you dislike about Fathom?

I wish I could make it where it doesn't automatically join calls in case I don't show up to the meeting

5. Recording Limitations
Users find the recording limitations of Fathom restrictive, particularly in integration and detail for specific needs.
See 234 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great notetaker for meetings and recruitment"

What do you dislike about Fathom?

It has a predetermined way of summarizing notes, which works great for general meetings, but when making recruitment notes I need to download the who

Sevy E.
SE

Sevy E.

Small-Business (50 or fewer emp.)

5.0/5

"Fathom has been essential for my education."

What do you dislike about Fathom?

I would like a phone app so that I can record in person meeting aswell.

Fathom Reviews (1,594)

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Fathom Reviews (1,594)

View 2 Video Reviews
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Missy F.
MF
Talent Specialist
Small-Business (50 or fewer emp.)
"Best thing I could have done for myself"
What do you like best about Fathom?

I love Fathom and its ability to capture the details of the meeting. I love the detailed reporting and the accuracy of what is being captured. I love the summaries, the ease of integration, and the user-friendliness provided. It is so nice to be in a meeting with Fathom, knowing the notes will be taken. I also love that Fathom allows you to go back and watch the recording as well. I love that it is easy to use, super easy to integrate on any platform, and that our team finds it easy to use is a huge plus. Customer Support is incredible. When I have had a problem (not many to speak of really) they are super quick to respond and so helpful. I love how it integrates and can be used by so many of us. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

There isn't much to dislike about Fathom, even the free version, while not nearly as robust as the paid version, and only gives you a general outline of the conversation can be extremely helpful. I love my Fathom account and feel so lucky to live in this time where our meetings can be captured and sent so easily. Review collected by and hosted on G2.com.

Indrajeet D.
ID
Freelance Content Writer/Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Meeting Summaries and Seamless Zoom Integration"
What do you like best about Fathom?

- Fathom automatically records and transcribes the meeting conversation and categorizes it into meeting purpose, key takeaways, next steps, etc.

- This summary drastically saves me time when writing minutes of a meeting.

- The interface is quite intuitive, and the product is easy to use.

- I integrated Fathom with Zoom. The whole implementaion process took less than 2 minutes and it's become a part of regular use everytime I host a meeting. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

- Of course, it's not foolproof as dialects can impact its transcription quality, so you need to proofread everything before you send anything. But these instances are very rare. Apart from it, no major con as of yet. Review collected by and hosted on G2.com.

Ali S.
AS
CEO Associate
Small-Business (50 or fewer emp.)
"Effortless Meeting Notes and Seamless Hubspot Integration"
What do you like best about Fathom?

Fathom sends a reminder before your meeting and gives you a gentle prompt during the meeting to let you know how much you are speaking. Afterward, there are multiple options for receiving your notes, and you can have them automatically added to Hubspot, where tasks are also created for you. I find this feature especially helpful, as it simplifies following up on next steps.

We use Fathom for all our external meetings and occasionally for internal ones to get an overview. It is also linked to a drive folder to save the videos for later, using a Zapier connection. However, since they also offer integration with N8N, I plan to switch to that instead of Zapier. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I think the only problem would be not having the connection to other CRMs Review collected by and hosted on G2.com.

Elias F.
EF
Solution Advisor
Small-Business (50 or fewer emp.)
"Simple yet robust multi-faceted call recorder + AI data for my calls"
What do you like best about Fathom?

Simple and compatible. It works everywhere and you don't have to think about it. The AI integration is superb. I love the "Ask Fathom" feature because I can ask it any question about what was said, when it was said, etc. during the call. It works across browsers, video call platforms (Zoom, Google Meet, etc.) and is very robust and resilient (e.g. if it does ever drop, a new agent is automatically sent into the meeting to pick up the call recording ASAP). Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The web interface when watching back the video could use refinement. It's hard to manipulate the layout and especially difficult to see the transcript and the video well enough. Review collected by and hosted on G2.com.

Maya F.
MF
Class A Golf Teaching Professional
Small-Business (50 or fewer emp.)
"Effortless Meeting Summaries That Boost Productivity"
What do you like best about Fathom?

✨What I like best about Fathom is how effortless it makes capturing and summarizing meetings. I don’t have to worry about missing important details because Fathom automatically records, transcribes, and highlights key moments. The summaries are clear, concise, and actionable, which saves me time and helps me stay focused on the conversation instead of note‑taking. It’s reliable, easy to use, and genuinely improves my productivity. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Honestly, there isn’t much I dislike about Fathom. If I had to pick something, it would be that sometimes the transcript misses a word or two when people talk really fast, so I’ll need to double‑check. It’s not a big deal though, because the highlights and summaries still make my life way easier. Review collected by and hosted on G2.com.

LG
Senior Marketing Director
Enterprise (> 1000 emp.)
"All-in-One Solution That Elevates My Business"
What do you like best about Fathom?

I really appreciate having the summary, transcript, and video recording available all together. I'm also looking forward to the upcoming search engine, which will help me find clients based on specific criteria. I value how it not only prepares a Financial Needs Analysis but also generates recommendations. Fathom is set to save me a significant amount of time and will definitely help take my business to the next level. The implementation has been simple with the continued support from our team and especially the Chief AI Officer, Yousef. I'm using it more and more each day. The integration with our current FNA format seems easy and fast. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Have not yet found an item to dislike. up until now, I find it easy to use once logged in Review collected by and hosted on G2.com.

TD
Sr. Director of Business Operations
Small-Business (50 or fewer emp.)
"I cannot imagine NOT using Fathom!"
What do you like best about Fathom?

Fathom allows me to truly focus on interviewing and getting to know my candidate, rather than worrying about taking notes and tracking follow-up action items. I can also easily share my interviews with my internal SME's to prep for their tech screens with the candidates we are moving along to the next step. All of my SME's LOVE Fathom also! They are able to easily access particular points in my interviews where key points are discussed. My sales team also uses Fathom on all of their meetings given its ease of use for all parties. I cannot imagine NOT using Fathom! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

We would love to have a mobile version of Fathom that integrates with phone calls as well outside of Teams. Review collected by and hosted on G2.com.

Aqeelah R.
AR
Real Estate Investor
Small-Business (50 or fewer emp.)
"Excellent Task Organization from Meetings"
What do you like best about Fathom?

The best aspect of using Fathom is that the meeting recordings already outline the checklist. The action items on the to-do list are fantastic. Additionally, I have the option to ask questions to clarify any uncertainties. As a result, all my tasks are neatly organized. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

My main concern with Fathom is the inability to tap on items and organize them into folders. With the range of meetings we have, it can be challenging to locate what I need, especially if I haven't named something clearly. A folder feature would be extremely helpful for keeping things more organized.

Additionally, it would be beneficial if there were an option to automatically share the meeting with participants, or at least make this feature available. Sometimes we hold impromptu meetings, and unless someone is specifically invited, they miss out on the feedback from the meeting. Review collected by and hosted on G2.com.

Cas v.
CV
Growth Specialist
Small-Business (50 or fewer emp.)
"The essential Notetaker with Powerful Features, and integration capabilities!"
What do you like best about Fathom?

Great accuracy, powerful integrations (with CRM and taskmanager), ease of use (automatically jumps in meetings, consent is automated), Powerfull summaries (multi-langual and various formats), you have live highlighting posibilities and it looks very professional. It's super easy to install, within a few minutes you are ready to go.

The Notetaker is everything you would need and want. I use it for all my meetings (multiple per day), I couldn't go without anymore. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Since I'm European based, GDPR compliancy. Fathom's servers are located in the US, and use the Data Processing Agreement to be compliant. Would love the possibility to have the data stored in an European based server. Review collected by and hosted on G2.com.

AG
Project Manager
Mid-Market (51-1000 emp.)
"A Project Manager's New Best Friend: Fathom"
What do you like best about Fathom?

As a Project Manager who spends around five hours a day in virtual meetings, I can confidently say that Fathom has become one of my most valuable tools. It automatically records my calls, creates a detailed transcript, and organizes everything into clear summaries, action items, and next steps—all without me lifting a finger.

What I love most is how seamless the experience is. The bot joins my meetings quietly, takes perfect notes, and by the time the call ends, I already have a link to the recording and highlights in my inbox. It’s like having a personal assistant who never misses a detail or forgets a follow-up.

Since using Fathom, my post-meeting workload has dropped dramatically. I can focus on leading discussions and making decisions instead of frantically taking notes or worrying about who’s capturing what. The automatic summaries and searchable transcripts also make it incredibly easy to revisit key moments from past calls.

Fathom has completely changed the way I manage meetings and projects—it’s efficient, accurate, and truly indispensable for anyone juggling multiple calls a day. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The only small downside I’ve noticed is with Google Meet—the integrated Chrome app sometimes takes up space on my meeting bar, making my microphone button disappear. It’s a minor annoyance compared to the overall value, but worth noting for frequent Meet users. Review collected by and hosted on G2.com.

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