Introducing G2.ai, the future of software buying.Try now

FrameworkLTC Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

FrameworkLTC Integrations

(5)
Verified by FrameworkLTC

FrameworkLTC Media

FrameworkLTC Demo - FrameworkLTC, the leading LTC Pharmacy Management System
Transform your operations with industry-leading software designed for long-term care pharmacies. From order intake, packaging, processing, quality assurance, and delivery, the SoftWriters suite of products has the tools you need.* *System Interface Mockup. Schedule a demo for a guided walk...
FrameworkLTC Demo - Paper is a Thing of the Past with Electronic Document Management and FrameworkECM
Best-in-class document management enables your pharmacy to streamline document management, and reduce administrative work so your staff can focus on the day-to-day pharmacy operations. Automate refill-too-soon with customized workflows; annotate and collect e-signatures directly on prescriptions ...
FrameworkLTC Demo - A Smarter Solution that your Staff Actually Wants to Use
Your staff are highly skilled, specialized, and smart, but can you say the same about their tools? Equip your staff with intelligent tools created specifically for LTC pharmacies. Customize your system with automated workflows that reduce the burden of repetitive administrative tasks bogging down...
FrameworkLTC Demo - Create a Data-Driven Pharmacy with On-Demand Visualizations Updated Daily with FrameworkInsight
Is your pharmacy leveraging data to drive decisions? FrameworkInsight turns all of your pharmacy data into clear visualizations, breakdowns, and reports. Covering every step of the pharmacy with dashboards spanning operations, staff performance, finance, inventory levels, and facility performance...
FrameworkLTC Demo - FrameworkVision: Streamline Facility Coordination and Medication Management
FrameworkVision unlocks the next level of partnership between pharmacies and facilities. Streamline communication by reducing reliance on phone calls, faxes, and emails with integrated secure messaging. Maintain compliance by ensuring an audit trail of all communications related to medication ord...
FrameworkLTC Demo - Ensure Quality Assurance while Moving Freely Across the Pharmacy Floor
Put the power of FrameworkLTC in the palm of your hand with FrameworkFlow. FrameworkFlow enables pharmacies to create a quality assurance first, barcode-driven, mobile workflow. FrameworkFlow allows quality assurance steps to be added in the packaging, staging, and toting workflow and reportedly ...
Medicine Express Pharmacy relies on FrameworkLTC to serve thousands of patient each and every day. Explore how they achieved 100% cycle fill accuracy for the first time and improved billing productivity while reducing resubmissions.
Play FrameworkLTC Video
Medicine Express Pharmacy relies on FrameworkLTC to serve thousands of patient each and every day. Explore how they achieved 100% cycle fill accuracy for the first time and improved billing productivity while reducing resubmissions.
Artificial Intelligence is coming to FrameworkLTC in 2026. The first step in SoftWriters' long-term commitment to innovation in our technology stack will be on infusing clinical-grade Artificial Intelligence and automations into the Order E
Play FrameworkLTC Video
Artificial Intelligence is coming to FrameworkLTC in 2026. The first step in SoftWriters' long-term commitment to innovation in our technology stack will be on infusing clinical-grade Artificial Intelligence and automations into the Order E
In LTC pharmacy, decisions can't wait. FrameworkInsight is the essential companion tool for pharmacies to gain better visibility into their pharmacy's most essential data. With pre-configured dashboards, visualizations, drill-downs, filters
Play FrameworkLTC Video
In LTC pharmacy, decisions can't wait. FrameworkInsight is the essential companion tool for pharmacies to gain better visibility into their pharmacy's most essential data. With pre-configured dashboards, visualizations, drill-downs, filters
Product Avatar Image

Have you used FrameworkLTC before?

Answer a few questions to help the FrameworkLTC community

FrameworkLTC Reviews (34)

Reviews

FrameworkLTC Reviews (34)

4.4
34 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
gsmedley1 S.
GS
Board President
Small-Business (50 or fewer emp.)
"Outstanding Experience from Start to Finish"
What do you like best about FrameworkLTC?

Customer support is great, always dedicated, and resolves the issue(s). Very easy to navigate the software. Small learning curve at first, but the support, both via phone and in-person, made implementation seamless. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Hard to navigate to see when scripts come into the queue; I always have to click each folder to see where they are. Lots of clicks to process a single prescription. Review collected by and hosted on G2.com.

EB
Operations Manager
Small-Business (50 or fewer emp.)
"Perfect Software for LTC"
What do you like best about FrameworkLTC?

Being able to customize each customer specific for their needs. Theraputic interchanges, what is house stock, how to package each prescription, ect. Once everything is set up it is easy to use. The features within the software are unmatched. Reports are extemely accurate. Customer service is quick and kind, they go above and beyond to make sure we are taken care of. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Because you can customize everything, there is a fair amount of set-up for each customer. Frustrating if you miss a step. Review collected by and hosted on G2.com.

Blake W.
BW
Pharmacist
Mid-Market (51-1000 emp.)
"LTC Pharmacy User"
What do you like best about FrameworkLTC?

While there are a lot of features I still am not aware of how to use, nor do I need to use for my purposes, I find FrameworkLTC user-friendly. I was able to catch on quickly when I first began using it. It is very useful for my pharmacy in integrating with DocuTrack. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

As a pharmacy we experience a lot of errors and time where the software is lagging and gets bogged down. Review collected by and hosted on G2.com.

Morgan H.
MH
CEO
Small-Business (50 or fewer emp.)
"FrameworkLTC has everything we need to serve our communities"
What do you like best about FrameworkLTC?

The suite of products and interfaces provided by FrameworkLTC allow us to safely and efficiently serve our residents and their teams. Long Term Care pharmacy requires attention to detail and the abilty to provide care to many residents in a limited amount of time. Their software allows us to do this by providing a user friendly solution that utilizes high end logistics. Their support team is always available and has improved tremendously over the years. The new leadership has been a much more active listener to their users than years past. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Dislike is a strong word, but the initial training is always tough with this system. They are working constantly on FrameworkAcademy to help with this. Review collected by and hosted on G2.com.

John A.
JA
Customer Service Representative
Small-Business (50 or fewer emp.)
"It works well"
What do you like best about FrameworkLTC?

FrameworkLTC is self explanatory. Friendly to all its users Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Sometimes it crushes but not most of the time. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"I manage the billing side of our pharmacy and assist with all processes throughout the pharmacy."
What do you like best about FrameworkLTC?

FrameworkLTC is a great software to work in because of the complex levels of customization. This software can automate a lot of different processes that make managing large numbers of facilities much easier. I strongly recommend taking the time to learn the different functions within FrameworkLTC to unlock the vast potiental of this software. The support from SoftWriters is above and beyond. They always try their best to give us a viable solution to any issue we happen to bring them. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

The learning curve for FrameworkLTC is high. This may be a con to someone that wants :"easy to use" software. Because of this learning curve, users that aren't trained can very easily cause problems with the system if the administrators do not have a firm grasp on permissions and functions. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Enterprise (> 1000 emp.)
"New consultant user, required training"
What do you like best about FrameworkLTC?

I like how there is a good variety of report templates Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

The features weren't intuitive at first, so I had to get a colleague to explain it to me. Definitely a learning curve. Review collected by and hosted on G2.com.

TO
Pharmacy Integration Manager
Small-Business (50 or fewer emp.)
"Positive Partnership with FrameWorkLTC"
What do you like best about FrameworkLTC?

FrameWorkLTC provides tools needed to provide high quality pharmacy services to our facility customers. We greatly appreciate our partnership with FrameWorkLTC and look forward to continuing to grow our pharmacy business utilizing this software. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

1) Searching for any new format, i.e. packing slip, labels, MAR, RTS, etc.

2) The format the new version release notes are in, difficult to understand and repetitive

3) Some functionality drawbacks such as products dropping in order entry screen if typing fast, not an easy way to clear out old packing slips, do not send versus house stock functionality difficult to utilize

4) Minimal inventory management system Review collected by and hosted on G2.com.

BS
Operations Manager
Small-Business (50 or fewer emp.)
"FrameworkLTC Highly Recommended"
What do you like best about FrameworkLTC?

Softwriters FrameworkLTC has been a game-changer for our long-term care pharmacy. Its user-friendly interface makes it easy to navigate, reducing training time and boosting productivity. The platform streamlines prescription management, drug dispensing, and medication delivery, significantly cutting down on manual entry and minimizing errors. With built-in compliance tools and seamless integration with EHR systems, FrameworkLTC ensures we stay on top of regulations while improving communication with healthcare providers. The software’s scalability and exceptional customer support make it a reliable choice for pharmacies looking to enhance efficiency and patient care. We highly recommend it for any long-term care pharmacy Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Only downside to FrameworkLTC is that it can do so much, you are continuously learning. Review collected by and hosted on G2.com.

Frank R.
FR
Director
Small-Business (50 or fewer emp.)
"The only software that can do what you need it to for LTC pharmacy."
What do you like best about FrameworkLTC?

Framework LTC has everything you need for LTC pharmacy. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

I can not really complain about anything with this software. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

FrameworkLTC Comparisons
Product Avatar Image
PrimeRx
Compare Now
FrameworkLTC Features
Stock Management
Drug Database
Drug Verification
Medical Document Mangaement
EHR Integration
Billing & Accounting
Product Avatar Image
Product Avatar Image
FrameworkLTC