Guusto Reviews & Product Details

Easy to Use Employee Recognition Software That Actually Reaches Everyone Guusto is a scalable employee recognition software that helps organizations improve engagement, retention, and performance across every team. Unlike traditional recognition programs that are costly, complicated, and often exclude frontline or deskless workers, Guusto ensures appreciation reaches everyone. Recognition becomes simple, inclusive, and impactful, making it a strategic tool for building stronger teams. Guusto allows companies to launch recognition programs at any scale and expand as they grow. Start with manager-led or HR-led recognition and add peer-to-peer recognition when ready. The platform is cost-efficient because you only pay for users who send recognition, not every employee. It works for full-time, hourly, seasonal, and contingent employees, as well as customers, ensuring no one is left out. Most recognition software fails to engage frontline employees because it relies on email, logins, or devices they may not have. Guusto delivers recognition where employees actually are. Messages can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing frontline communication tools. Low-tech redemption options allow employees to claim rewards without creating an account. If contact information is limited, rewards can be routed to managers for in-person handoff, making sure every employee is included. Guusto makes it easy for managers to recognize employees consistently without adding extra work. Smart nudges highlight employees who may need recognition most. Program insights and automated draws increase participation and maintain consistency across teams. First-line reward approvals keep recognition moving quickly while maintaining oversight. Managers can build a culture of recognition without complexity. Guusto helps organizations create a measurable, scalable, and inclusive recognition program. By reaching every employee, including frontline and deskless teams, it improves engagement, strengthens retention, and enhances overall performance. Recognition is no longer a nice-to-have perk. With Guusto, appreciation becomes a strategic tool that boosts morale, supports team growth, and drives meaningful business outcomes.

Product Website

Seller

Guusto

Languages Supported

English, French, Spanish

Product Description

Build an amazing culture, increase productivity, and retain top talent

Overview by

Skai Dalziel (Co-CEO at Guusto | Helping HR Leaders Shape Great Culture | #1 Rated Recognition and Rewards Platform)

Discussions

Guusto Community

Pricing

Pricing provided by Guusto.

Free

Per Month

View More Pricing Information

Guusto Media

Guusto Demo - Recognition Provider Comparison Chart

See how Guusto stacks up against competitors.

Guusto Demo - Start sending rewards in minutes, not months

Not another points program that requires you to create accounts for all employees. Start with a single user, recognize anyone (seasonal workers, contractors, candidates, volunteers, customers) and then scale when ready.

Guusto Demo - Flexible delivery to reach deskless workers

Email, SMS, Mobile Push, TV Display, Announcements, Intranet and Print options that can be redeemed with no technology. Automated awards sent to managers for personal delivery.

Gifts sent using Guusto do not have markups, which means your employees receive every dollar you spend. We make money by charging merchants, when recipients redeem their gifts at any of our 60,000+ partner merchant locations.

Learn more about how Guusto compares to an in-house program, and where you will see a higher ROI if you switch.

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Guusto Reviews (4,916)

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Charlie M.

Fleet and Rentals Technician

Mid-Market (51-1000 emp.)

12/26/2025

"Gift cards on stereoids!"

5/5

What do you like best about Guusto?

Guusto is a gift card on steroids. Within the corporate environment, with locations all over the province...management is able to send gift cards with messages quickly and easily. On the recipient side the ease of use on the website and the vast options available make every gift card a personalized gift. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

The only thing I dislike is that I didn't hear about it sooner, and other companies I have worked for didn't use it. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

When our company wants to give an employee a gift card for performance or as an incentive, without Guusto it would have to be done in person. The card would have to be picked out, purchased, then delivered to the employee. The logistics of this for our company, with employees dispatched all over the province would make the practice unfeasible. Guusto allows us to send the right gift card to anyone, anywhere, any time. Review collected by and hosted on G2.com.

Ariadne J.

Hearing Care Professional Trainee

Mid-Market (51-1000 emp.)

11/21/2024

"Satisified Customer"

5/5

What do you like best about Guusto?

What I appreciate most about Guusto is the wide variety of stores to choose from. The selection feels almost limitless, which makes it easy to find something I want. I usually convert my Guusto balance into gift cards for the places where I regularly shop. I've never encountered any issues redeeming my Guusto rewards when my employer sends them. My employer recognizes my hard work by sending me Guusto every month, and I really enjoy receiving it. I almost always end up using it for Amazon, which is great for me. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I honestly have no downsides to Guusto! I don't dislike anything about Guusto. it's simple and easy to use. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thanks so much for your feedback! We love hearing that having so many store options makes it easy and fun to use your rewards. :) It’s awesome that Guusto helps your employer recognize your efforts in a way that really works for you—especially when bonuses aren’t available.

Rishi T.

Food and Beverage Manager

Mid-Market (51-1000 emp.)

12/15/2025

"Food and Beverage Manager"

5/5

What do you like best about Guusto?

It's one of the best platforms that helps us to stay on top of the employee recognition program. It also allows teh staff to choose from 200 different vendor of their choice which is fantastic for us as a manager and for staff as it becomes very streamlined and efficient process. it is easy to integrate with the information we need to be on there and the customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Nothing is there to dislike about Guusto. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for your review! 😊 We’re thrilled to hear that Guusto is helping you stay on top of your employee recognition program and that your staff enjoys the wide selection of vendors.

It’s wonderful to know that the platform is saving you time and effort while making the recognition process streamlined and convenient for everyone. We really appreciate your kind words about our customer support and the overall experience! :)

Parthip N.

Insurance Advisor

Mid-Market (51-1000 emp.)

11/8/2025

"Wide Merchant Selection and Effortless Experience with Guusto"

5/5

What do you like best about Guusto?

What I appreciate most about Guusto is the wide selection of merchants available, which gives me plenty of choices. The platform is also very user-friendly, making it easy to use and simple to access customer support when needed. I really enjoy how smoothly the website functions, and I’m grateful for the extensive range of merchants offered. I often receive gift cards from my company through Guusto, and I have to say, you all are the best. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Honestly, there isn't anything negative I can say, which is surprising. As I've mentioned before, I genuinely like Guusto, and this isn't just flattery. With so many websites out there turning out to be scams, it's truly refreshing to know that your service is reliable and actually provides gift cards and there is ease of implementation and integrity with Guusto. I use it a redeem a lot of gift cards. I really appreciate it—thank you. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you so much for your kind words! We’re thrilled to hear that you enjoy the wide selection of merchants and find our platform easy to use. It’s great to know that Guusto has made distributing and redeeming gift cards simple and reliable for you. Your feedback truly means a lot to our team, and we’re so glad to be a part of your gifting experience! :D

Alex Y.

Assistant Project Manager

Mid-Market (51-1000 emp.)

11/3/2025

"Empowering Team Recognition, But Needs More Merchant Options"

5/5

What do you like best about Guusto?

I really value how Guusto gives me the flexibility to recognize my team members in the way I think is best. Depending on your position within a company, you often notice strong performers who might not be visible to upper management. Guusto makes it possible for me to shine a light on the great work that helps keep our company running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Having more merchants available to use when redeeming your balance would be great. Sometimes when you look up a merchant, they're in the system but they're grayed out. I'm not sure why that is, but it would be nice to get access to more merchants. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto helps me make sure that my teammates feel recognized. I'm in an industry that can often have long days, or short-notice work pop up. Guusto is a great tool to recognize those individuals who step up to help out when our team is in a pinch. It helps me and my team make sure that our field team knows that we recognize and appreciate their hard work. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thanks for the feedback! :) We’re glad Guusto is helping you recognize your team’s hard work. Some merchants appear greyed out because they only offer specific values, which are listed as you browse. We’d love to hear any merchant suggestions you have—just reach out to us at info@guusto.com!

Brooke P.

Social Media and Marketing Specialist

Mid-Market (51-1000 emp.)

1/9/2025

"Empowering Employee Recognition with Ease"

5/5

What do you like best about Guusto?

What I like best about Guusto is its flexibility and ease of use. The platform allows us to quickly recognize employees in a meaningful way, and the wide range of reward options ensures that every team member can choose something that suits their preferences. This customization adds a personal touch to the recognition process, which goes a long way in making employees feel valued. Additionally, the intuitive interface makes it easy for anyone on our team to send or redeem rewards without any hassle. It's a seamless solution that truly enhances our company culture! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

What I dislike is that there are some reward options that are not avaiable. I hope to see more merchant options in the future! Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto is solving the challenge of creating a consistent, meaningful, and efficient employee recognition program. Before using Guusto, recognizing team members often felt time-consuming and lacked personalization. Now, the platform has streamlined the process, making it simple to acknowledge employee contributions promptly and effectively.

The flexibility in reward options ensures that each employee feels genuinely appreciated, as they can choose something they truly value. This has significantly boosted morale, strengthened team engagement, and fostered a positive company culture. By making recognition effortless and impactful, Guusto has allowed us to focus more on celebrating our employees' successes and building a stronger, more connected workforce. Review collected by and hosted on G2.com.

Isaiah K.

Customer Care Agent

Mid-Market (51-1000 emp.)

11/21/2025

"Effortless Recognition and Rewards with Excellent Support"

5/5

What do you like best about Guusto?

I like the structured ability to send recognition and praise to a fellow co-worker. It is great that the funds can be used for a very good selection of partner merchants and that your recipients can select where to spend their gift :) Guusto is very user friendly, and customer support is very responsive. Management can optimize this tool to inspire and reward their team seamlessly and easily implement this system and integrate it into their workflow. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

As a new employee set up was a hurtle however customer support was great about resolving and fixing the issue. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for such a thoughtful review! We’re so glad you’re finding it easy to recognize coworkers and that the flexibility of our merchant catalog is valuable for your team. It’s great to hear our support team was able to help with your initial setup. :)

If you even need any additional support, please feel free to reach out to us at info@guusto.com! :)

Colleen C.

Director of US Support Operations

Mid-Market (51-1000 emp.)

5/23/2022

"Great method for rewarding our team"

5/5

What do you like best about Guusto?

I like the fact that the employee can choose whatever gift card they like, that way I don't pick something they won't use. It's also immediate recognition of the work, instead of waiting for me to go purchase gift cards, or get them sent in the mail. I've had 100% positive feedback from team members who have received Guusto cards. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Overall, I'm extremely pleased with Guusto and don't have any complaints. My only suggestion for future is to figure out how to transfer funds from US$ to CAN$. We have team members in both countries, and when I have to send a gift up to Canada, I have to ask another manager up there to issue the gift. Would be nice if I could transfer one (using current rates) from US$ to CAN$. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

We didn't have any formal way of rewarding outstanding work, it was dependent upon the employees sending me suggestions, me asking the team member what they wanted, and then ordering/purchasing it. Or I would buy some random gift cards to keep around the office, and they wouldn't get used. This works so much easier. Review collected by and hosted on G2.com.

Hassan H.

Call Center Rep

Enterprise (> 1000 emp.)

10/27/2025

"Motivating Recognition and Rewards That Inspire Us to Excel"

5/5

What do you like best about Guusto?

What I appreciate most about Guusto is the recognition it provides to reps. I also enjoy the gifts it offers, which motivate us to work harder, improve, and aim higher. I find it to be useful many times and have used Guusto a lot in the past. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

There isn't much that I dislike about Guusto. However, I do think there are areas that could be enhanced. The user experience could be improved by adding more buttons and features that would make it easier for users to navigate and use the platform. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for sharing your thoughtful feedback! :) We’re so happy to hear that Guusto helps motivate your team and inspires you to aim higher through meaningful recognition and rewards. It’s wonderful to know the platform has been useful for you many times.

Thanks again for taking the time to share your experience and for being part of the Guusto community!

Matt D.

Program Manager

Mid-Market (51-1000 emp.)

3/9/2022

"Showing your appreciation has never been easier with Guusto"

4.5/5

What do you like best about Guusto?

The ease of use of the platform, the ability to create teams and preload your crew so you can easily select an employee to send appreciation in form of a gift.

Also, the report function and tracking have both come in very handy and are something I use regularly. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

So far so good - there was a bit of time I had to wait to secure my account and use of a credit card vs loading in funds with a cheque or transfer, but overall Guusto has been a positive experience. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for sharing your experience! We're delighted to hear that Guusto has made it easier to recognize your team and positively impact morale. We appreciate your note about account setup and payment options—your feedback helps us continue improving the overall experience. :)