Invoca Features

Phone Number Management (3)

Visitor & Keyword Tracking: Record which campaigns and landing pages are converting into phone calls 310 reviewers of Invoca have provided feedback on this feature.
Dynamic Number Insertion: Assign a unique tracking number to each visitor This feature was mentioned in 319 Invoca reviews.
Multi-Channel Call Attribution: Based on 279 Invoca reviews. Decipher which marketing channels are converting and most effective

Call Data: Based on 338 Invoca reviews. Provide the representative with caller data upon receiving a phone call
Call Recording: Based on 314 Invoca reviews. Offer the ability to capture and replay a conversation for further information
Advanced Reporting: Prepare detailed reports regarding call data by source, keyword, or landing page This feature was mentioned in 316 Invoca reviews.
Conversation Intelligence: Uses machine learning to analyze conversations and optimize call performance This feature was mentioned in 156 Invoca reviews.

ROI Tracking: As reported in 49 Invoca reviews. Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs
Data Collection: Based on 57 Invoca reviews. Gathers data about the effectiveness, impact, and reach of marketing campaigns
Customer Insights: Based on 51 Invoca reviews. Collects and reports on data relating to customer journeys, preferences, and history
Multi-User Access: As reported in 58 Invoca reviews. Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results
Spend Management: As reported in 47 Invoca reviews. Includes features for budgeting, forecasting, and managing marketing investments
White Label: Offers a white labeling service for agencies or resellers to customize platform branding This feature was mentioned in 45 Invoca reviews.

Campaign Insights: As reported in 59 Invoca reviews. Analyzes historical and current marketing campaigns to inform future strategy
Reports and Dashboards: As reported in 63 Invoca reviews. Creates reports and dashboards to analyze results of campaigns
Campaign Stickiness: Identifies which marketing campaigns resolved in open or closed opportunities This feature was mentioned in 52 Invoca reviews.
Multichannel Tracking: Collects marketing campaign performance data across multiple channels This feature was mentioned in 56 Invoca reviews.
Brand Optimization: As reported in 51 Invoca reviews. Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
Predictive Analytics: Based on 49 Invoca reviews. Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization

Call Recording: Based on 93 Invoca reviews. Records sales calls and facilitates playback
Machine Learning: As reported in 78 Invoca reviews. Utilizes machine learning technology to analyze recorded sales calls
Call Analysis: Analyzes or facilitates the analysis of recorded and stored sales calls for insight 89 reviewers of Invoca have provided feedback on this feature.
Lead Qualification: As reported in 75 Invoca reviews. Leverages analytics to qualify and score calls in real time

Customer Scoring: Leverages technology to rate or "read" recordings to determine the impact of sales calls 70 reviewers of Invoca have provided feedback on this feature.
Speech-to-Text: Transcribes sales calls from speech to text This feature was mentioned in 79 Invoca reviews.
Artificial Intelligence: Utilizes artificial intelligence technology to discover insights within recorded sales calls This feature was mentioned in 70 Invoca reviews.

Single-Touch Attribution: Uses an attribution model that assigns credit to one touchpoint in the customer’s journey. 33 reviewers of Invoca have provided feedback on this feature.
Multi-Touch Attribution: As reported in 32 Invoca reviews. Uses an attribution model that assigns credit to all touchpoints in the customer’s journey.
Algorithmic Attribution: Uses machine learning to create an attribution model. 31 reviewers of Invoca have provided feedback on this feature.
Cross-Device Attribution: As reported in 32 Invoca reviews. Tracks customer interactions across mobile and desktop.
Offline Attribution: Allows users to track touchpoints through offline channels, such as events. 35 reviewers of Invoca have provided feedback on this feature.
Custom Attribution: Allows the user to create a custom attribution model. 34 reviewers of Invoca have provided feedback on this feature.

B2B Attribution: Provides features for B2B marketers. This feature was mentioned in 25 Invoca reviews.
B2C Attribution: Provides features for B2C marketers. 26 reviewers of Invoca have provided feedback on this feature.
Marketing Channels: Enables marketers to track multiple marketing channels. 35 reviewers of Invoca have provided feedback on this feature.
Integrations: As reported in 36 Invoca reviews. Integrates with other sales, marketing, and advertising software.

Martech Integrations: Based on 137 Invoca reviews. Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels
Privacy, Security, and Compliance: Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR 164 reviewers of Invoca have provided feedback on this feature.
Performance and Reliability: Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took 190 reviewers of Invoca have provided feedback on this feature.

AI Text Summarization: Condenses long documents or text into a brief summary. 22 reviewers of Invoca have provided feedback on this feature.
AI Text Generation: Allows users to generate text based on a text prompt. This feature was mentioned in 18 Invoca reviews.
AI Text Summarization: Based on 18 Invoca reviews. Condenses long documents or text into a brief summary.
AI Text Summarization: Condenses long documents or text into a brief summary.

Autonomous Task Execution: Based on 12 Invoca reviews. Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes 12 reviewers of Invoca have provided feedback on this feature.
Cross-system Integration: Works across multiple software systems or databases This feature was mentioned in 11 Invoca reviews.
Adaptive Learning: Improves performance based on feedback and experience 11 reviewers of Invoca have provided feedback on this feature.
Natural Language Interaction: Engages in human-like conversation for task delegation 11 reviewers of Invoca have provided feedback on this feature.
Proactive Assistance: As reported in 11 Invoca reviews. Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives 11 reviewers of Invoca have provided feedback on this feature.