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neptune.ai

By Neptune Labs

4.6 out of 5 stars
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neptune.ai Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of neptune.ai, allowing quick and efficient tracking of experiments and metrics. (14 mentions)
Users appreciate the great customer support from Neptune.ai, noting quick responses and helpful guidance on features. (12 mentions)
Users value the easy integrations of Neptune.ai, enjoying seamless setup and flexible tracking across various applications. (8 mentions)
Users appreciate the user-friendly interface and robust features of Neptune.ai, enhancing their data management experience. (8 mentions)
Users highlight the easy-to-navigate user interface of Neptune.ai, enhancing their overall experience and productivity. (7 mentions)
Users find the missing features of Neptune.ai, such as limited reporting and no model registry, quite frustrating. (8 mentions)
Users note a lack of tools for schema versioning and visualizations, limiting their ability to effectively manage data. (3 mentions)
Users find the complexity of governing data and metadata for Neptune AI can hinder its usability in complex scenarios. (1 mentions)
Users find the dashboard resizing challenge frustrating, wishing for a fixed size option to enhance usability. (1 mentions)
Users find the difficult learning curve challenging for large teams due to grouping and flexibility limitations. (1 mentions)
Users find difficult navigation in Neptune.ai due to issues like note-taking and searching through numerous experiments. (1 mentions)

Top Pros or Advantages of neptune.ai

1. Ease of Use
Users commend the ease of use of neptune.ai, allowing quick and efficient tracking of experiments and metrics.
See 14 mentions

See Related User Reviews

Makis M.
MM

Makis M.

Mid-Market (51-1000 emp.)

5.0/5

"All my experiments in one place"

What do you like about neptune.ai?

The fact that I cane keep track of my experiments easily: - They are all on one place - I can compare between runs - I can log nearly everything I

Samuele P.
SP

Samuele P.

Enterprise (> 1000 emp.)

4.5/5

"Track from everywhere"

What do you like about neptune.ai?

The ease of use is super, just a couple of lines of code, and you are ready to track and log the metrics you want. Documentation and customer support

2. Customer Support
Users appreciate the great customer support from Neptune.ai, noting quick responses and helpful guidance on features.
See 12 mentions

See Related User Reviews

LK

Lucy K.

Enterprise (> 1000 emp.)

5.0/5

"Makes ML Experiment Tracking Simple"

What do you like about neptune.ai?

I've found Neptune to be a flexible, easy to use platform for tracking everything in our ML development process. The API is simple to set up and requi

RR

Ruben R.

Enterprise (> 1000 emp.)

4.0/5

"Evolving an ML platform, with Neptune AI as Model & Evaluation Store"

What do you like about neptune.ai?

Neptune Ai, allows to store practically any necessary data, based on its way of storing data and metadata, it allows complete traceability in a simple

3. Easy Integrations
Users value the easy integrations of Neptune.ai, enjoying seamless setup and flexible tracking across various applications.
See 8 mentions

See Related User Reviews

Samuele P.
SP

Samuele P.

Enterprise (> 1000 emp.)

4.5/5

"Track from everywhere"

What do you like about neptune.ai?

The ease of use is super, just a couple of lines of code, and you are ready to track and log the metrics you want. Documentation and customer support

DL

Dawid L.

Enterprise (> 1000 emp.)

4.5/5

"Useful collabrative experimentation tool"

What do you like about neptune.ai?

Easy to set up, plenty of integration, useful collaboration tool. The team was quick to catch up and start tracking experiments, despite a bit of rese

4. Features
Users appreciate the user-friendly interface and robust features of Neptune.ai, enhancing their data management experience.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Better than current alternatives"

What do you like about neptune.ai?

The python sdk is easy to use, the UI is fast, and the project is actively maintained, new features are added regularly without breaking changes. The

RR

Ruben R.

Enterprise (> 1000 emp.)

4.0/5

"Evolving an ML platform, with Neptune AI as Model & Evaluation Store"

What do you like about neptune.ai?

Neptune Ai, allows to store practically any necessary data, based on its way of storing data and metadata, it allows complete traceability in a simple

5. User Interface
Users highlight the easy-to-navigate user interface of Neptune.ai, enhancing their overall experience and productivity.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Better than current alternatives"

What do you like about neptune.ai?

The python sdk is easy to use, the UI is fast, and the project is actively maintained, new features are added regularly without breaking changes. The

RR

Ruben R.

Enterprise (> 1000 emp.)

4.0/5

"Evolving an ML platform, with Neptune AI as Model & Evaluation Store"

What do you like about neptune.ai?

Neptune Ai, allows to store practically any necessary data, based on its way of storing data and metadata, it allows complete traceability in a simple

Top Cons or Disadvantages of neptune.ai

1. Missing Features
Users find the missing features of Neptune.ai, such as limited reporting and no model registry, quite frustrating.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Better than current alternatives"

What do you dislike about neptune.ai?

It's missing a couple quality of life features

David F.
DF

David F.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and simple to get started with experiment tracking"

What do you dislike about neptune.ai?

As others have noted, flexibility in the schema of your tracked data is great on one hand but creates a couple of issues. For example, text and numeri

2. Lack of Tools
Users note a lack of tools for schema versioning and visualizations, limiting their ability to effectively manage data.
See 3 mentions

See Related User Reviews

Makis M.
MM

Makis M.

Mid-Market (51-1000 emp.)

5.0/5

"All my experiments in one place"

What do you dislike about neptune.ai?

A few minor things: - The fact that everytime I visit the page of my projects the colors for each run are different. There is an option to change the

Soneeka F.
SF

Soneeka F.

Mid-Market (51-1000 emp.)

5.0/5

"Great UI and easy way to track ML models and experiments!"

What do you dislike about neptune.ai?

The dashboards are useful, but seamless integration with third-party platforms like Tableau, which we frequently use for reporting, would be a valuabl

3. Complexity
Users find the complexity of governing data and metadata for Neptune AI can hinder its usability in complex scenarios.
See 1 mentions

See Related User Reviews

RR

Ruben R.

Enterprise (> 1000 emp.)

4.0/5

"Evolving an ML platform, with Neptune AI as Model & Evaluation Store"

What do you dislike about neptune.ai?

The great flexibility that Neptune AI provides as a container of data and metadata is both an advantage and a disadvantage, as it requires a good leve

4. Dashboard Limitations
Users find the dashboard resizing challenge frustrating, wishing for a fixed size option to enhance usability.
See 1 mentions

See Related User Reviews

LK

Lucy K.

Enterprise (> 1000 emp.)

5.0/5

"Makes ML Experiment Tracking Simple"

What do you dislike about neptune.ai?

Dashboard visualizations automatically resize when you adjust the window size, meaning you need to resize and reorder the visualizations at that size.

5. Difficult Learning
Users find the difficult learning curve challenging for large teams due to grouping and flexibility limitations.
See 1 mentions

See Related User Reviews

Franziska G.
FG

Franziska G.

Mid-Market (51-1000 emp.)

4.0/5

"Neptune is a reliable tracking tool with many well thought through analysis features."

What do you dislike about neptune.ai?

- Grouping runs within a project is difficult, this makes usage for large teams challenging - Plots look great already but miss some flexibility - W

6. Difficult Navigation
Users find difficult navigation in Neptune.ai due to issues like note-taking and searching through numerous experiments.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for logging ML experiments"

What do you dislike about neptune.ai?

Can be tricky to search when a project have many experiments

neptune.ai Reviews (54)

Reviews

neptune.ai Reviews (54)

4.6
54 reviews
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G2 reviews are authentic and verified.
BB
Senior Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Great Model Experimentation Tracking Service"
What do you like best about neptune.ai?

We use Neptune consistently to track hundreds of different experiments and it is very easy to take advantage of the features in place to corral those results into information that is digestible for other stakeholders, including those that are not in technical roles. It provides a consistent structure that ensures all our data is reliably and intuitively organized. Additionally, Neptune allows us to self-host the application which keeps our data secure and they have provided great support to keep us as up to date as possible. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

In some cases, offline logging behavior may diverge from the standard asynchronous behavior. For example, with on-prem servers that require offline logging and then to be synced from the host machine Review collected by and hosted on G2.com.

AS
AI Engineer
Enterprise (> 1000 emp.)
"Fast Tracking and Effortless Integration"
What do you like best about neptune.ai?

I’ve found Neptune pretty easy to integrate. Although I don’t use it in the traditional way, I rely on it to track experiment evaluations and monitor the performance of our LLM-based applications. The tool is flexible and adapts to most of all types of tracking needs. Recently, I've had the need to map API call statuses, including error codes, and the process was seamless and fast.

Another super positive aspect is the incredible customer support. We have regular meetings, and the team is always willing to listen to our requests and translate them into practical solutions. They consistently share valuable resources and try to meet our needs. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

the only downside for me is the lack of customizability in the front-end. I’d love to have the ability to build tailor-made dashboards that better suit my specific data and provide a more intuitive visualization experience for team members with less technical expertise Review collected by and hosted on G2.com.

DL
Staff AI Engineer
Enterprise (> 1000 emp.)
"Useful collabrative experimentation tool"
What do you like best about neptune.ai?

Easy to set up, plenty of integration, useful collaboration tool. The team was quick to catch up and start tracking experiments, despite a bit of reservation before the integration. Currently, all experiments need to be in Neptune if they want to go production, allowing us to track and enforce quality. A definite win for the team, and for the company! Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

Unable to share results with anyone without the license. Helping our partners to understand performance progress is a bit challenging. Review collected by and hosted on G2.com.

LK
Data Scientist
Enterprise (> 1000 emp.)
"Makes ML Experiment Tracking Simple"
What do you like best about neptune.ai?

I've found Neptune to be a flexible, easy to use platform for tracking everything in our ML development process. The API is simple to set up and requires minimal code to track experiments. I've been loving the runs table, it makes it easy to group and filter experiments for quick comparisons.

Their support team has been great at responding to any questions and showing us new features as they are released. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

Dashboard visualizations automatically resize when you adjust the window size, meaning you need to resize and reorder the visualizations at that size. Would love if there was a way to fix the size of dashboards so this wouldn't happen. Review collected by and hosted on G2.com.

Franziska G.
FG
Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Neptune is a reliable tracking tool with many well thought through analysis features."
What do you like best about neptune.ai?

- Filter functionality on runs within a project

- Custom dashboards and saveable table schemas

- Reliably working on-prem deployment (GCP)

- Fast responded to questions and feature requests

- Logged content is organized under domains within runs Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

- Grouping runs within a project is difficult, this makes usage for large teams challenging

- Plots look great already but miss some flexibility

- We can always have more advanced filter criteria :) Review collected by and hosted on G2.com.

RR
Data Engineer
Enterprise (> 1000 emp.)
"Evolving an ML platform, with Neptune AI as Model & Evaluation Store"
What do you like best about neptune.ai?

Neptune Ai, allows to store practically any necessary data, based on its way of storing data and metadata, it allows complete traceability in a simple way.

It has an easy to use UI, which exposes, in a simple and useful way, practically all the necessary information, allowing some interesting customisations, such as being able to add/remove custom visualisations only with the necessary data/columns.

It also has a Python SDK which is quite easy to use, allowing to adapt to the use case in a quite flexible way, as Neptune provides an accessible data and metadata container, so integration with other tools is quite feasible.

On the support side, they are usually quite quick to respond and provide a lot of help. Another very interesting point is that the documentation is quite extensive and has a lot of examples. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

The great flexibility that Neptune AI provides as a container of data and metadata is both an advantage and a disadvantage, as it requires a good level of governance not to record too much information, or organise it in the right way, to be really useful. This is not a ‘problem’ of the tool itself, but it is something to be taken into account when using it in a use case of some complexity. Review collected by and hosted on G2.com.

Samuele P.
SP
ML engineer / Data scientist
Enterprise (> 1000 emp.)
"Track from everywhere"
What do you like best about neptune.ai?

The ease of use is super, just a couple of lines of code, and you are ready to track and log the metrics you want. Documentation and customer support are super efficient, and you can uploads tons of metrics. After a couple of connection issues (solved easily) we were able to integrate from different pipelines on azureML studio. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

We experienced some problems with connection stability and timeouts while uploading metrics, but everything was solved easily after a fast communication with customer support.

Also a slightly higher focus on LLM evaluation would be appreciated especially in these LLMs-centric days. Review collected by and hosted on G2.com.

Nikolay Z.
NZ
Founding Engineer
Mid-Market (51-1000 emp.)
"Great tool for experiment tracking!"
What do you like best about neptune.ai?

Neptune just works for tracking experiments: it has nice and not overloaded UI that is quite fast (especially in the new version), you can track metrics and compare different runs. The team also provides great support and open to implementing new features on request. We use it for tracking all of our pretraining, post-training and evaluations. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

When you want to compare just final metrics of multiple runs as a table, that's something Neptune can do but the experience can be improved.

Also some features important to us are still missing, like being able to log steps of one run non-monotonically from different processes. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Experiment tracking made simple"
What do you like best about neptune.ai?

Neptune helps track experiment data with a simple interface. The dashboard shows key metrics, graphs, and lets you compare different model runs side by side. Our team uses it to manage thousands of machine learning experiments, from initial training through fine-tuning and final evaluation. The system handles large amounts of data well and loads results quickly. You can organize experiments into projects, tag important runs, and easily search through past results. It also lets you log both training metrics and evaluation scores in one place. Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

Overall, there's not much to dislike. Two helpful additions would be synced legends across multiple plots when hovering over a specific x-axis point, and the ability to automatically group related metrics together for better organization. Review collected by and hosted on G2.com.

Makis M.
MM
Principal Machine Learning Engineer
Mid-Market (51-1000 emp.)
"All my experiments in one place"
What do you like best about neptune.ai?

The fact that I cane keep track of my experiments easily:

- They are all on one place

- I can compare between runs

- I can log nearly everything I want even when tuning with optuna I can see all the nice metadata and visulizations.

- Review collected by and hosted on G2.com.

What do you dislike about neptune.ai?

A few minor things:

- The fact that everytime I visit the page of my projects the colors for each run are different. There is an option to change the color but I do not want to have to change the color of each run especially when I am tuning a model which results in hundreds of runs.

- The stderr and stdout logs are unreadable especially when I am using progress bars.

- The optuna visualizations in full screen mode are quite small, especially the contours. I would expect that entering a full screen mode they would adjust according to my screen size and resolution. Review collected by and hosted on G2.com.

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