The G2 on Peakflo

Peakflo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Peakflo's user-friendly interface enhances their experience, making processes simpler and more efficient. (18 mentions)

Users benefit from the automation of reminders, significantly reducing the effort needed for payment follow-ups. (16 mentions)

Users praise the prompt and responsive customer support of Peakflo, enhancing their overall experience and satisfaction. (13 mentions)

Users value the flexibility in customizing workflows, enhancing client management and improving payment monitoring efficiency. (11 mentions)

Users commend the exceptional customer support from Peakflo, enhancing their overall experience and satisfaction significantly. (10 mentions)

Users experience slow performance with Peakflo, especially during report loading and while handling large data uploads. (7 mentions)

Users are disappointed with the missing features in Peakflo, limiting its usability for comprehensive financial management. (5 mentions)

Users note that the slow loading times for reports can hinder efficiency, especially with large data sets. (5 mentions)

Users report sync issues with data and invoice payments, limiting the platform's utility for operations and vendor management. (5 mentions)

Users face integration issues with Peakflo, limiting its effectiveness for comprehensive day-to-day operations and order tracking. (4 mentions)

5 Pros or Advantages of Peakflo

1. Ease of Use

Users find Peakflo's user-friendly interface enhances their experience, making processes simpler and more efficient.

See 18 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peakflo a great tool for Procure to Pay module including Budgeting"

What do you like about Peakflo?

- Suitable for small to medium companies - Able to a full range of Procure to Pay functions including Budget with audit trail - Supports OCR for bil

Yoga Pangestu R.

Small-Business (50 or fewer emp.)

4.5/5

"Peakflo help my Company with the AP feature"

What do you like about Peakflo?

-Can OCR -Pay directly thru Peakflo Wallet -Good UI Improvement from the previous review : -Somehow it the sync is not realtime and got error -

2. Automation

Users benefit from the automation of reminders, significantly reducing the effort needed for payment follow-ups.

See 16 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peakflo a great tool for Procure to Pay module including Budgeting"

What do you like about Peakflo?

- Suitable for small to medium companies - Able to a full range of Procure to Pay functions including Budget with audit trail - Supports OCR for bil

Swati S.

Mid-Market (51-1000 emp.)

4.0/5

"amazing software for tracking customers payments"

What do you like about Peakflo?

It Helps to sending reminders to all customers regarding the payments or new invoices issued. this resuces the work of taking daily follow up with cus

3. Customer Support

Users praise the prompt and responsive customer support of Peakflo, enhancing their overall experience and satisfaction.

See 13 mentions

See Related User Reviews

Poetri Kencana A.

Mid-Market (51-1000 emp.)

4.5/5

"Good experience in finance transaction flow"

What do you like about Peakflo?

1. The efficiency of Peakflo in the payment process to vendors. 2. The budgeting process is simple to analyze and almost accurate. 3. The apps is u

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Overall the customer service is very good and they really listen to our needs."

What do you like about Peakflo?

The customer service is very prompt and responsive.

4. Flexibility

Users value the flexibility in customizing workflows, enhancing client management and improving payment monitoring efficiency.

See 11 mentions

See Related User Reviews

Aprilya K.

Small-Business (50 or fewer emp.)

5.0/5

"The system is quite helpful for the payment section, looks neat."

What do you like about Peakflo?

can help management to monitor payment according to the due date.

Swati S.

Mid-Market (51-1000 emp.)

4.0/5

"amazing software for tracking customers payments"

What do you like about Peakflo?

It Helps to sending reminders to all customers regarding the payments or new invoices issued. this resuces the work of taking daily follow up with cus

5. Customer Satisfaction

Users commend the exceptional customer support from Peakflo, enhancing their overall experience and satisfaction significantly.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Overall the customer service is very good and they really listen to our needs."

What do you like about Peakflo?

The customer service is very prompt and responsive.

Rohan S.

Mid-Market (51-1000 emp.)

5.0/5

"Best in Class Customer Service"

What do you like about Peakflo?

I am currently responsible to review and implement all third party softwares internally for our organisation, by far this has been the best experience

5 Cons or Disadvantages of Peakflo

1. Slow Performance

Users experience slow performance with Peakflo, especially during report loading and while handling large data uploads.

See 7 mentions

See Related User Reviews

Priyanka N.

Enterprise (> 1000 emp.)

5.0/5

"God send for interdepartmental collaboration for AR & AP usecase!"

What do you dislike about Peakflo?

Loading speed for reports can be improved significantly!

Aprilya K.

Small-Business (50 or fewer emp.)

4.0/5

"From the beginning, I found Peakflo straightforward to use."

What do you dislike about Peakflo?

- Some users mention that sync failures in transactions frequently occur, disrupting workflow smoothness. - On the attachment page, it is advisable

2. Missing Features

Users are disappointed with the missing features in Peakflo, limiting its usability for comprehensive financial management.

See 5 mentions

See Related User Reviews

Rudy H.

Mid-Market (51-1000 emp.)

4.5/5

"Peakflo is a Great Platform for Automation and Simplification"

What do you dislike about Peakflo?

- As Peakflo is also a start up founded 3 years ago (2021), I understand there are things that the company still need to developed, I am waiting for m

Fabian L.

Mid-Market (51-1000 emp.)

4.5/5

"Impressive customer portal platform and workflow automation"

What do you dislike about Peakflo?

Peakflo does not yet have the capability to sync data at an order tracking level, therefore our day-to-day operations data is not visible via the plat

3. Slow Loading

Users note that the slow loading times for reports can hinder efficiency, especially with large data sets.

See 5 mentions

See Related User Reviews

Priyanka N.

Enterprise (> 1000 emp.)

5.0/5

"God send for interdepartmental collaboration for AR & AP usecase!"

What do you dislike about Peakflo?

Loading speed for reports can be improved significantly!

Ze Kai O.

Mid-Market (51-1000 emp.)

4.5/5

"Experience with Peakflow"

What do you dislike about Peakflo?

Loading time of certain reports or features can take awhile due to larger data. Page will auto refresh back to default when clicked the "go back bu

4. Sync Issues

Users report sync issues with data and invoice payments, limiting the platform's utility for operations and vendor management.

See 5 mentions

See Related User Reviews

Yoga Pangestu R.

Small-Business (50 or fewer emp.)

4.5/5

"Peakflo help my Company with the AP feature"

What do you dislike about Peakflo?

-Some user couldn't update the vendor selection on bills

Fabian L.

Mid-Market (51-1000 emp.)

4.5/5

"Impressive customer portal platform and workflow automation"

What do you dislike about Peakflo?

Peakflo does not yet have the capability to sync data at an order tracking level, therefore our day-to-day operations data is not visible via the plat

5. Integration Issues

Users face integration issues with Peakflo, limiting its effectiveness for comprehensive day-to-day operations and order tracking.

See 4 mentions

See Related User Reviews

Fabian L.

Mid-Market (51-1000 emp.)

4.5/5

"Impressive customer portal platform and workflow automation"

What do you dislike about Peakflo?

Peakflo does not yet have the capability to sync data at an order tracking level, therefore our day-to-day operations data is not visible via the plat

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy to access and see the information required"

What do you dislike about Peakflo?

The integration to the accounting system that the company is using.

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Peakflo Reviews (67)

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Verified User in Manufacturing

Small-Business (50 or fewer emp.)

10/2/2025

"My satisfaction in using the Peakflo application for the invoicing process"

5/5

What do you like best about Peakflo?

What I like about Peakflo is that this application really helps me speed up the invoicing process to customers, just by using soft copy documents, and without having to wait a long time, the invoice can be directly integrated with the customer. Thus, we as suppliers do not need a long time or process to send invoices to suppliers. I hope more customers will use Peakflo for smoother business operations. Thank you to Peakflo ;) Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

As for the drawbacks, hmm it seems there aren't any.. I am very happy to be able to use peakflo. Review collected by and hosted on G2.com.

Achmad H.

Acount receivable

Small-Business (50 or fewer emp.)

2/22/2024

"The use of Peakflo has been very helpful in the administrative process, especially in the AR section."

4.5/5

What do you like best about Peakflo?

For this peakflow, it is very helpful for us to control and remind invoices that are due and overdue. We can also communicate directly with customers within peakflo via WhatsApp Business after 24 hours. The customer portal available in email or WhatsApp invoice makes it very easy for customers to make payments. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

We are using Peakflo and there are some issues; it feels slow when searching for customers and invoices that we want to check. Review collected by and hosted on G2.com.

Pik Ying C.

Finance Manager

Small-Business (50 or fewer emp.)

6/10/2025

"AI Matching against Invoice with Purchase Order"

5/5

What do you like best about Peakflo?

The AI's capture accuracy is higher and more intelligent than other platforms. It also offers ready-to-use, useful filtering features Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

The default interface clutters the screen with unused fields, like different date inputs, confused the user during processing. The portal becomes lagging when more data uploaded. Review collected by and hosted on G2.com.

I Ketut M.

Account receivable

Small-Business (50 or fewer emp.)

5/30/2025

"Peakflo helps remind my customer"

4.5/5

What do you like best about Peakflo?

Automatic reminders according to the invoice due date and can automatically remind again if there is no payment. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

The lack of an invoice attachment feature when sending WhatsApp reminders Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

12/17/2024

"Peakflo a great tool for Procure to Pay module including Budgeting"

4.5/5

What do you like best about Peakflo?

- Suitable for small to medium companies

- Able to a full range of Procure to Pay functions including Budget with audit trail

- Supports OCR for bills

- Able to interface to some of the accounting software such as Xero Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

- May not able to cater to certain requirements of the company such as:-

1. Purchase Order closure functions (currently require user to amend the original Purchase Order amount individually to allow the system to close the Purchase Order)

2. System to trigger or disallow Bills to go through if above certain threshold amount

3. Budget should cater to exclusive of any tax that is withhold or paid to government bodies on behalf of the company as it is not a pure expenses to the business

- Reporting requirement is basic, user would need Peakflo to customised the report to be able to cater to users requirements Review collected by and hosted on G2.com.

Kamal A.

Supervisor

Enterprise (> 1000 emp.)

6/16/2025

"ease of use"

5/5

What do you like best about Peakflo?

UI & UX friendly user, peakflo team active for any issues Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Request project sometimes take time, but all good Review collected by and hosted on G2.com.

Rudy H.

Finance Controller

Mid-Market (51-1000 emp.)

9/13/2024

"Peakflo is a Great Platform for Automation and Simplification"

4.5/5

What do you like best about Peakflo?

- Business support team who is supportive to our need as start up and technology company that operate in fast paced and dynamic enviroment

- Ease to use and the economic value it provided for our business

- Peaklo has many connectivity and easy to intergrate into our existing tools (i.e. accounting software) Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

- As Peakflo is also a start up founded 3 years ago (2021), I understand there are things that the company still need to developed, I am waiting for more features that help companies and finance professional to do their job better and meaningful (i.e. use of ai and machine learning to analyze and give useful insight of our transaction, mobile app version in IOS and Android ecosytem) Review collected by and hosted on G2.com.

Elizabeth P.

AR Team Lead

Mid-Market (51-1000 emp.)

5/24/2024

"Peakflo Review"

4.5/5

What do you like best about Peakflo?

Automatically sending email and reminder to tenant based on our workflow. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

All is good, it really helps to help follow up automatically by peakflo and easy to us to access all the data from our customer Review collected by and hosted on G2.com.

What problems is Peakflo solving and how is that benefiting you?

Some of issue already resolved by peakflo team for workflow invoice and automatically reminder issued

Workflow automatically assign to Workflow sending invoice and reminder

Directly can message tenant from peakflo and we can tracking for payment success or not in peakflo

Property already sort by number Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/13/2025

"Very helpful"

5/5

What do you like best about Peakflo?

easy to understand system, and very helpful Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

so far, all good

starting from the system, how to use it, and the tools available Review collected by and hosted on G2.com.

Yoga Pangestu R.

Sr Account Payable

Small-Business (50 or fewer emp.)

1/10/2024

"Peakflo help my Company with the AP feature"

4.5/5

What do you like best about Peakflo?

-Can OCR

-Pay directly thru Peakflo Wallet

-Good UI

Improvement from the previous review :

-Somehow it the sync is not realtime and got error --> its getting better and realtime with the notification on email when its done updated on Peakflo

-more OCR more time needed to reflect on peakflo --> don't need much time to wait for OCR to be reflected on Peakflo Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

-Some user couldn't update the vendor selection on bills Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

edit

Hi yoga, thank you for leaving us a review. We will deliver the feedback regarding the delay in OCR and sync to our support team. :)

4.5 out of 5 stars

Peakflo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of Peakflo

1. Ease of Use

2. Automation

3. Customer Support

4. Flexibility

5. Customer Satisfaction

5 Cons or Disadvantages of Peakflo

1. Slow Performance

2. Missing Features

3. Slow Loading

4. Sync Issues

5. Integration Issues

Top-Rated Alternatives

Peakflo Reviews (67)

Peakflo Reviews (67)

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