Productboard Reviews & Product Details

It is a strong one-stop-shop for all things in product management: customer portal and feedback, integration with DevOps/Jira, and roadmap planning tools. Review collected by and hosted on G2.com.

There's a lot of complexity. It takes time to get up to speed and working fluently inside it. Review collected by and hosted on G2.com.

What I like best about Productboard is that it has the ability to organize feedback and relate it from customers without stress. PB has this flexible roadmap feature taht allowed me to communicate the direction of my products easily.

I like how one can visually see and update all of the progress of your projects in one place without needing for other tools.

PB also has good frequency of use, easy integration, and implementation with Zapier/Jira is an easy way to submit insights via email. Their customer support respond very fast when you have issues as well. Review collected by and hosted on G2.com.

What I dislike about Productboard the User experience that can be a little awkward, because it's easy to lose a function in the process, and you cannot make a search unless you type-in the exact word you're looking for.

Getting started can be tricky especially for the new beginners, and the reason is because of the need to figure out how best to map your product(s) to the flexible data model that PB only allows for. Finally, it connects easily to the big ones in the market like Zapier/Jira/Asana/Trello, but struggles with other tools which many small businesses use because of the cost. Review collected by and hosted on G2.com.

Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are. Review collected by and hosted on G2.com.

I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data. Review collected by and hosted on G2.com.

What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which features to prioritize, which translates directly to our product vision. They have a very active customer support team because of which I and most of the users are satisfied with their services. Ever since, we have been using Productboard more often because it helps maintain the work on various projects and ensures their compliance with the goals of users. Review collected by and hosted on G2.com.

The only problem with Productboard is the fact that the software slows down when dealing with massive data sets. This can be quite irritating, especially when one has a tight schedule in undertaking their work. Further, the number is often large and still, the feeling can be that some of these tools can be polished a little better. These weaknesses have affected some of our activities especially when we are in the process of seeking information. Review collected by and hosted on G2.com.

Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has made our planning process better through the use of tools to analyze feedback and prioritization of features on the platform. Furthermore, the use of the roadmap visualizations helps to keep the focus on product goals and roadmap in the center, and has made development more focused and coherent across all teams. Review collected by and hosted on G2.com.

A possible drawback of Productboard is its relative lack of actionable analytics to perform deeper analytics. Though the system helps to gather the feedbacks, the mechanism of analysing the feedbacks is not as efficient as requires for further deep analysis, so there is the extra manual work required. Moreover, with an increasing number of feedbacks, their schematic and proper processing takes somewhat time, which affects the general tempo of work. Review collected by and hosted on G2.com.

Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks. Review collected by and hosted on G2.com.

A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps. Review collected by and hosted on G2.com.

The prominent strength of the Productboard is its extensive ability to address the product roadmaps and its priority. I like that it centralizes feedback received from multiple channels and this aspect has been of huge benefits to us. The integration with the Jira etc, as well as with the applications such as Slack guarantees that the tasks is going to be delivered and everyone will be informed. It has helped in improving our feasibility with regard to aligning product development with customer feedback as well as strategic direction. Review collected by and hosted on G2.com.

An issue with Productboard is that it has a complex navigation that may feel confusing to some users at first. Some of the features might be overwhelming due to the overwhelming presence of the options for different settings and parameters. Furthermore, although the software tools provided are robust, some of them are complex and require extra training or help to master, which affects our productivity when implementing the chosen software and training employees. Review collected by and hosted on G2.com.

In Productboard, I prefer feature prioritization where it is possible to prioritize in detail, knowing which product changes will have the greatest impact. The visual roadmap can be easily understood in relation to our development plans and made to show positive progress from where we want to be in the future. The advantages of consolidated user feedbacks mean that we are now in a position to make better decisions based on actual evidence. Review collected by and hosted on G2.com.

There are disadvantages in using Productboard, and one of these is that the prioritization based on the features can be a bit rigid and cannot easily change from one direction to another depending on the changes in market trends or needs. Also, the ‘visual roadmap’ can have too many items displayed and this clouds the important items which require attention at the present time. Occasionally, these factors have caused challenges in flexing our strategies and addressing the emphasis of our development. Review collected by and hosted on G2.com.

From Productboard, I believe the best feature is in that it compiles feedbacks from different sources and prioritize them. It assists us to gather all input in one place and achieve a coherent understanding to build a product roadmap, which is very important for decision making. I also like its integration with Jira and Trello which helps me to always turn the feedback into actionable items really seamlessly and keeps my project management tidy. Review collected by and hosted on G2.com.

While using Productboard, it may become quite a bit on the clunky side because there are quite many features are included which could confuse users while they are getting introduced to the platform. Further, the use of tools may also pose problems where tool integration issues may at times interfere with our functioning. These challenges have sometimes impacted the performance of our team with regard to incorporating the software into normal work processes. Review collected by and hosted on G2.com.

The feature of Productboard that I love is how it consolidates customer insights and how it assists us in making the right decisions regarding prioritizing features. It is easy to navigate, and this makes the arrangement of our tasks rather easy to manage. We have connected it with Jira, so the development team keeps up to date with our product roadmap. The features for pointing out the improvements and analyzing the outcomes have made the work much easier and adjusted product planning significantly. Review collected by and hosted on G2.com.

However, it can take some time to get used to Productboard since its interface is not intuitive at all. At first, which was rather annoying for our team, it took some time to use all its features comfortably. Also, it can be a bit expensive to implement especially for a small organization or a limited team of people. These problems have affected our efficiency during the onboarding stage and made the budget factor more important in decision making. Review collected by and hosted on G2.com.