Signifyd Reviews & Product Details

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request. We help merchants decide when it is appropriate for a shopper to take a certain action – like creating an account, completing a transaction, or requesting a refund. We can do so accurately because we have seen 98% of shoppers previously across the thousands of ecommerce storefronts we protect. Signifyd customers typically see a lift of 5 - 9% in revenue by letting more good shoppers through. We are so confident in our decisions that we back order approvals with a guarantee, which gives our merchants the confidence to automate fulfillment knowing that if a chargeback does occur, we will reimburse them 100%.

Product Website

Seller

Signifyd

Languages Supported

English

Product Description

With identity and intent intelligence from the world’s largest network of online retailers, Signifyd’s Commerce Protection Platform instantly recognizes the ‘who’ behind every transaction. Every approved order is backed by a 100 percent financial guarantee against fraud and abuse, so merchants can automate payments at scale, streamline customer experiences and grow fearlessly.

Overview by

Lillie Dorsey

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Signifyd Integrations

(7)

Verified by Signifyd

Signifyd Media

Signifyd Demo - Order Review in Agent Console

Agent Console is used by risk agents to drill into the ‘why’ behind each order decision. Agent Console surfaces variables used to inform order decisions made by Signifyd’s machine-learning model, as well as indicators into which variables weighed most heavily into those decisions – both positive ...

Signifyd Demo - On-Demand Reports in Insights Reporting

Insights Reporting provides the macro-data necessary to benchmark business metrics against industry averages and track performance overtime. On-demand reports can be leveraged to quickly assess business drivers, fraud protection outcomes, and emerging fraud and abuse trends.

Signifyd Demo - Order Investigation in Power Search

Power Search allows merchants to review transactions across their order history using a wide timeframe, thereby uncovering patterns between orders indicative of risky or fraudulent activity.

Official Downloads

(5)

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2026 Leading Vendors To The Top 1000 Retailers

Signifyd Reviews (351)

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Verified User in Education Management

Small-Business (50 or fewer emp.)

5/29/2024

"Straightforward and effective"

4.5/5

What do you like best about Signifyd?

One of the most knowledgable and competent teams in the game. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Can't think of anything specifically at this time! Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Signifyd offers a consistent out of the box product for my clients to prevent ecommerce fraud in a scalable and easily navigatable way. Their support teams are always helpful, and the insights they can provide save my clients a lot of time and money when it comes to comparing it to building up an internally managed system. From a consulting standpoint, they're one of the most reliable recommendations I can make. Review collected by and hosted on G2.com.

Tony K.

Head of E-commerce

Small-Business (50 or fewer emp.)

5/31/2024

"Very useful layer of protection for B2C business"

4.5/5

What do you like best about Signifyd?

Just set it up and let it run in the background Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Easy to forget what it's for with such a weird name. Review collected by and hosted on G2.com.

Verified User in Computer Hardware

Enterprise (> 1000 emp.)

2/29/2024

"Signifyd review"

5/5

What do you like best about Signifyd?

They have a very professional and experienced team Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

their console has some features that make browsing/searching for transactions take too long, reporting is not customizable Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

5/29/2024

"Reduced our fraudulent transactions"

4.5/5

What do you like best about Signifyd?

Its Performance and Impact into our business Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Platform interface could be little but more user friendly Review collected by and hosted on G2.com.

annie w.

Mid-Market (51-1000 emp.)

8/2/2023

"Pick signifyd for all your fraud needs"

4.5/5

What do you like best about Signifyd?

they are efficient with great communication. Extremely professional and super easy and fun to work with.

They take care of all our fraud needs and we have not had a fraud issue since we brought them on Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

We are very happy with the product and service. The only thing i can think for for improvement is better pricing or lowering the pricing but very happy overall. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

7/27/2023

"SignifyD helps us to combat Fraudulent Orders"

4/5

What do you like best about Signifyd?

SignifyD has helped us to reduce chargebacks and fraudulent orders for our web business. When we don't get the green light from SignifyD, we dont ship the order Getting reimbursed for chargebacks is an easy process. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

The only downside that I am aware of is sometimes they let orders go that do end up as chargebacks due to common red flags like an email or ship to address that is completely different from the bill to address. That is a rarity though. Review collected by and hosted on G2.com.

Brian A.

President of Brand Development

Small-Business (50 or fewer emp.)

4/14/2020

"It Works As Promised"

4.5/5

What do you like best about Signifyd?

So far, after tracking thousands of orders, it has scored 100% of catching fraudulent orders. That is why we signed up for their service in the first place, so we are pleased with its accuracy. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

It would be great if there was a way for their service to either stop or place fraudulent orders on hold before the payment is actually processed. This means we have to go back and issue refunds. However, it still beats sending out a full order of products only to later discover it was fraudulent, and the thief has also received our goods. So, in the end, it's not too big of a deal that we have to issue refunds for fraudulent orders. I know we have saved quite a bit by not shipping "bad" orders. Review collected by and hosted on G2.com.

Recommendations to others considering Signifyd:

It does exactly what the company promises it will do. Not much more to say beyond that. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

The main reason we got this service was so we can ship to a different address other than the billing address. Sadly, that is the number one way scammers commit online fraud these days. We know that if we only allowed orders to be shipped to the billing address, we would lose a significant amount of orders through our website. These additional orders easily more than cover Sigifyd fees. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

7/27/2023

"Signifyd is a solid vendor and partner - they care about what they do."

4.5/5

What do you like best about Signifyd?

Easy to use console, great support staff Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

They are very 'black box' and don't share their logic (may be proprietary) Review collected by and hosted on G2.com.

Jon M.

System Administrator

Small-Business (50 or fewer emp.)

10/14/2022

"Well worth the expense! The smartest decision we made in 2022"

5/5

What do you like best about Signifyd?

Peace of mind - we no longer have to worry about whether an order is legit or not. Signifyd allows us to do what we do best, sell wine. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Maybe I'm too old school but it would be nice to have a support number to be able to call. That's only a minor issue though because we've only needed to reach out to Signifyd a couple times since we launched. Review collected by and hosted on G2.com.