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Skrill

By Paysafe Group

3.4 out of 5 stars

How would you rate your experience with Skrill?

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Skrill Reviews & Product Details

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Skrill Reviews (63)

Reviews

Skrill Reviews (63)

3.4
63 reviews

Pros & Cons

Generated from real user reviews
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Jason  H.
JH
"Skrill: A Disappointing Experience with Security Issues"
What do you like best about Skrill?

Nothing. They stole my money Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Skrill has stolen my money and blocked all access to my account. They don't help me. They helped themselves to my money. They only use AI and it's worthless for answering real questions or getting results. Skrill was the only option at the time before they robbed me. There is nothing beneficial from a company that steals someone's money. Skrill is the problem. They stole my money and blocked me. Skrill blocked and closed my account as soon as I deposited money. Review collected by and hosted on G2.com.

tsiloane m.
TM
repairing electrical equipments
Small-Business (50 or fewer emp.)
"skill is good for currency exchange"
What do you like best about Skrill?

everything about it, it the best money application I've ever used Review collected by and hosted on G2.com.

What do you dislike about Skrill?

nothing I dislike about skrill it is on the right track Review collected by and hosted on G2.com.

MG
Teacher
Small-Business (50 or fewer emp.)
"Horrible"
What do you like best about Skrill?

Honestly, there's very little that I liked about Skrill. From my experience, the customer service was virtually non-existent when I needed help with an issue. The fees they charged were higher than expected, making transactions more costly than they should have been. Overall, my time using Skrill was frustrating and disappointing, and I would not recommend it to others based on my experience. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I regret to say that my experience with Skrill has been nothing short of a nightmare. They inexplicably closed my account and withheld $200 without any valid reason. Despite numerous attempts to contact them via email, their customer service was non-existent—emails went unanswered for weeks.

After much frustration and back-and-forth, they callously decided to keep my funds without explanation or recourse. It's clear to me now that Skrill operates more like a scam than a legitimate service. Their exorbitant fees only add insult to injury.

I'm writing this review to warn others: steer clear of Skrill. If you value your money and your sanity, find a more reputable platform for your financial transactions. Skrill is unreliable, unresponsive, and evidently unconcerned with customer satisfaction. Review collected by and hosted on G2.com.

Kanishka T.
KT
Sales and Business Development Manager
Small-Business (50 or fewer emp.)
"Skrill- my favourite digital wallet"
What do you like best about Skrill?

Skrill actually makes it easier to transfer the funds througout the world and their transaction fee is comparatively low. I am really happy with their customer support as well. I can make the payments instantly and recieve the funds from anyhwere in world within 24 hrs. I would really suggest this app to everyone. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Bank withdrawl is available in a few banks only. I think they should work on it. Otherwise everything else is just perfect. Review collected by and hosted on G2.com.

Chirantan S.
CS
Mid-Market (51-1000 emp.)
"Quick Transfers and great UX"
What do you like best about Skrill?

It's super easy, just few clicks and the transfer is done. Another benefit is that you can request money, so it works well both in pull and push scenarios, i think this is missing in its competitors. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I can't think of anything, but yes payment fees is in the wishlist. And sometimes thr are failures. Review collected by and hosted on G2.com.

Mohamed S.
MS
Deputy GM- Financial Institutions and Correspondent Banking
Small-Business (50 or fewer emp.)
"monopolistic approach, bad customer service"
What do you like best about Skrill?

nothing is good about the service, year after year they changed their business model to worst Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I strongly oppose Skrill's decision to confiscate my withdrawal right in USD and convert it into EGP currency, which would result in significant financial losses for me due to the volatile exchange rates between USD and EGP, currently priced at 44 EGP. Skrill's action disregards my right to choose the currency of my preference for my withdrawals, and its conversion policy is unfair and unjustified. Therefore, I believe that Skrill's decision violates my rights as a user and demands that they allow me to withdraw my funds in USD without any currency conversion. Review collected by and hosted on G2.com.

Megha S.
MS
Marketing Automation Specialist
Small-Business (50 or fewer emp.)
"Send money internationally in less than 2 minutes"
What do you like best about Skrill?

a great aspect of Skrill is its ease of use. The platform is simple to navigate and users can easily send and receive money with just a few clicks. Skrill also offers a mobile app, which allows users to manage their accounts and make transactions on the go. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

previously it used to charge some nominal fees per transaction, but now it is completely free; which is a huge benefit of using Skrill Review collected by and hosted on G2.com.

Rohith G.
RG
Associate
Small-Business (50 or fewer emp.)
"Amazing features and swift transfers"
What do you like best about Skrill?

One of the best features of skrill is that we can request money even from people who dont have skrill account. Transaction charges are low compared to its competitors. 2 factor authentication is available which makes it more secure. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

They charge fee for transferring money from skrill to skrill accounts. Hope they remove this fee. One of the very bad customer support service I experienced for a pending payment. Review collected by and hosted on G2.com.

Christopher K.
CK
Marketing Project Manager
Food Production
Small-Business (50 or fewer emp.)
"Skrill Has Powerful Beneficial Features Yet Fails To Realize Its Potential"
What do you like best about Skrill?

It is an international friendly payment processor as it is available worldwide

Manageable exchange rates make business sense.

High-security requirements when logging in, hence no one can easily log into my account. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

The Skrill MasterCard does not seem available to me as they don't seem to have my country supported for it.

The ID VERIFICATION process is literally PROHIBITIVE. I submitted my bank statement as proof of my address through their automatic system, but it was rejected, though I followed all requirements. I sent the same statement through their support email address, but they responded that they cannot process any document sent by email unless through their auto system. What sort of people in business can make life this difficult for a customer? What's wrong with a genuine document sent through your official business email? I want to be verified so I can do large-scale transactions from my affiliate programs - isn't this what Skrill needs?

Well, their attitude caused me to halt all my cash processing plans with Skrill. except for for once-in-a-while small transactions of no more than $25. I smell a high risk in keeping the push for verification. Review collected by and hosted on G2.com.

OBEN  D.
OD
Marketing Advertising Specialist
Small-Business (50 or fewer emp.)
"Review For Using Skrill Using SKrill As A Non US Citizen"
What do you like best about Skrill?

Well, first of all, SKrill wasn't available in my country till recently when I discovered it supported in my country Cameroon. I found skrill on platforms globally, So I will it well recognized at the international level, and I could carry out transactions without the limitation of being a non us citizen. What is most helpful about skrill is the ability it gives me to carry out international transactions worldwide without complicated procedures in depositings and withdrawal. I can easily send money to anyone with a skrill account wherever they are in the world, and they can easily withdraw to their bank account. I can also quickly load money into my skrill account and remove it. SKrill has been of incredible help when it comes to transacting online. Removing the most tiresome of going through lengthy, endless procedures of creating banks online, wiring money which takes days to get validated, and land into the account of the recipient with will additional documents to be able to withdraw the money from a bank account. SKrill is a massive time changer for non-US citizens who face challenges transacting online with online businesses. On the upsides of using skrill, they have a user-friendly interface, not complicated for a beginner to understand how to use the plateform. Also, skrill is one of the most accessible platforms to sign up on, and you can make deposits immediately after you sign up—no hassle walking to the bank and standing in a straight line. Everything is done online from the comfort of your home. In terms of security, skrill is highly secure with two authentification procedures to log in to your account, and the verification process is not lengthy; once verified, you can use skrill with no stress. Last but not least, you can deposit money through credit/debit cards and bank accounts. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

The least helpful about skrill is the fees; fees are incredibly high compared to other platforms providing the same services. When using this platform, one would have thought there should be no fees for transacting from skrill to skrill. Still, on the contrary, high fees are being paid, and no fees for sending money internationally. The platform is orientated to international transfers than building up the users peer to peer transactions internally . Moreover, Skrill doesn't permit you to have two accounts which will be an exciting application feature. Also, I started using the mobile app, and I was limited with my withdrawals until I discovered one had to access the account online from the website to unlock all the features on the platform. For newbies, this won't be easy to figure out. Also, skrill allows only inter-transfer of money between the same media they create like NETeller so that I won't transfer money to other platforms like PayPal. For non-Us citizens with no us bank account, it will be almost impossible to move directly into a domestic account if it's not an Us bank account. They also have hh withdrawal fees which I'm not comfortable with at high prices. Review collected by and hosted on G2.com.

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Skrill Features
Instant Payment
Accepted Credit Cards and Debit Cards
Real-Time Payments
Reporting/Dashboards
User, Role, and Access Management
Payout Time
Fraud Protection Tools
Two-Factor Authentication
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
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Skrill
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