
The SA platform is intuitive and user-friendly, providing a dependable environment for labeling and reviewing data for Gen AI training. Over the past two years, I have primarily worked as a QA on the platform, participating in both English and Italian projects. I was particularly impressed by the SA team's integration of an AI assistant, which consistently aids in reviewing complex data by flagging a wide range of potential issues across various dimensions. I also valued the assistant's ability to recognize cultural nuances specific to my locale and to offer safety-related suggestions with remarkable depth. This significantly accelerates the review process and offers valuable guidance to annotators, helping to prevent major errors early in the data workflow. The SA team itself consists of skilled and approachable individuals. In my interactions with them, I never felt like I was dealing with a faceless automated system, which is often the case with other AI platforms I have used. Their strong and reliable human support is a much-appreciated asset in this industry. Review collected by and hosted on G2.com.
Up to now, I haven’t run into any significant problems. Occasionally, the loading time is somewhat slow, especially when working with large datasets, and I feel that the analytics dashboard could offer more customization options. Still, these are relatively minor concerns compared to my overall positive experience. Review collected by and hosted on G2.com.
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