Textmagic Reviews & Product Details

Textmagic is a business messaging platform for sending SMS and email campaigns, handling replies, and keeping conversations organized. Messages and contact history are grouped by recipient to give teams full context. You can schedule messages, use templates, segment contact lists, and track delivery and engagement, all from one workspace. Textmagic supports: - Scheduled messages and reusable templates - Two-way conversations via SMS or email - A unified view for replies across SMS, email, WhatsApp, and more - Contact management with lists and segments - Automatic opt-out handling - Bring your own number (Twilio, Vonage, etc.) - 1,000+ Zapier integrations - SMS API for custom workflows Because messaging at scale requires compliance, we support 10DLC registration (US), toll-free verification, sender ID setup, and email domain authentication with step-by-step guidance for each. Over 30,000 companies use Textmagic to run campaigns, follow up with customers, and manage day-to-day communication.

Product Website

Seller

TextMagic

Languages Supported

English

Product Description

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.

Overview by

Priit Vaikmaa (CEO of TextMagic (We are hiring!))

Discussions

Textmagic Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Textmagic Integrations

(1)

Verified by Textmagic

Textmagic Media

Textmagic Demo - Send texts online with our web app

Compose and send texts online from the web to anywhere in the world.

Textmagic Demo - Have two-way conversations

SMS, WhatsApp, and more, sorted by contact.

Textmagic Demo - View a contact’s full message history

Past messages, notes, and tasks for any contact.

Create lists, apply tags, and segment by behavior or data.

Textmagic Demo - Send email campaigns witha few clicks

Add your recepients, craft your message, and choose when to send.

Textmagic Demo - Measure campaign performance

See what was delivered, opened, or ignored.

Textmagic Reviews (126)

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Daniel H.

IT Manager

Mid-Market (51-1000 emp.)

1/4/2021

"Brilliant service - requires some technical skill to implement"

5/5

What do you like best about Textmagic?

Everything is available GUI, I barely need to contact support. Once we got the service on it's feet it's been working really well, since everything is very easy to add to/ change. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Could do with someone taking a look at the permissions page and re-labelling some of the fields, since it can be confusing what correlates to what. Review collected by and hosted on G2.com.

Jenny M.

FE/HE IQA/lecturer/assessor/learning adviser

Mid-Market (51-1000 emp.)

2/15/2021

"Top resource:"

5/5

What do you like best about Textmagic?

Format and ease of access

Response success - young people especially respond so much faster to an SMS than any other communication method.

Much quicker to type using a keyboard attached to a laptop, ipad etc than a small phone keypad.

Efficiently set up with lists, contacts, history etc Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There is nothing I dislike...it is one of the top resources within the Further Education based company I work for Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

7/7/2021

"Excellent service"

5/5

What do you like best about Textmagic?

The system works so well with great customer service supprot Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There is nothing to dislike about this product. It would be nice to be able to speak to the team on the phone Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

1/11/2021

"Very good service but not very forthcoming on answers on GDPA regards to data stored in the US"

2.5/5

What do you like best about Textmagic?

easy to use and provide a good overall service Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

did not want to answer questions on Data protection with regards to data being stored outside of the UK and EU in the US which causes us a issue so we are looking at changing service to protect our data. Review collected by and hosted on G2.com.

Christen D.

Director of Marketing

Small-Business (50 or fewer emp.)

4/3/2020

"Excellent, Easy To Use SMS Tool - Ready to Use in 5 Minutes or Less"

5/5

What do you like best about Textmagic?

TextMagic is a great tool and has transformed our business. It is so easy to use and has a lot of connections through Zapier. I've been able to connect it with ActiveCampaign, our marketing automation and email software, to automate follow-up text messages with leads generated from form submissions on landing pages. In addition, I'm able to set up multiple lists - which makes it so easy to send customized and personalized text messages. The interface is super intuitive and you're able to be up and running in under 5 minutes from sign up to sending! You can also import lists to get started since they've already opted into your marketing. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

My only issue so far with the software has been that I lost my custom number the first month due to a billing issue, because I didn't realize it charged monthly for the custom number. However, its a nominal fee (about $3 US) and was easy to get a new one and keep it going. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Engagement rate with text messaging campaigns through TextMagic has been through the roof! It has solved our issue of follow-up as it has allowed us to have personalized touch points with leads. In addition, we're able to create lists/groups within TextMagic, which has made it easy to send a text message to ensure all of our customers receive timely updates. Review collected by and hosted on G2.com.

Trisha D.

Director

Architecture & Planning

Mid-Market (51-1000 emp.)

11/28/2019

"TextMagic: Managing Large Database For SMS Outreach Campaigns"

4.5/5

What do you like best about Textmagic?

I really like the contacts feature where all contacts are managed seamlessly. The History feature also gave us the possibility to track our actions as well as follow up with certain customers. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Again, the pricing for international SMS. In my humble opinion, it is still relatively high when compared to local providers, who even offer free unlimited SMS for a fixed price. I believe that this option should be considered by TextMagic. Review collected by and hosted on G2.com.

Recommendations to others considering Textmagic:

Although the pricing is a little higher as compared to the local providers, I do recommend for they are a comprehensive service and will provide a centralized, updated system for contacts management and for launching SMS campaigns. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

The ability to schedule a campaign is very useful. This helped us saved a lot of time, each week, by not having to login again, but just schedule a week's campaign in advance via the dashboard. This furthermore positively impacted on our organization's productivity and operational effectiveness. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/14/2020

"Good Choice for Small Batches"

5/5

What do you like best about Textmagic?

The platform is pay per use and fits the bed of infrequent or low volume users well. It’s easy to use and has great features like group messaging. It’s also free to start and does not have a monthly fee. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Incoming messages and calls can get pricey. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

4/1/2020

"Sufficient texting software"

3.5/5

What do you like best about Textmagic?

Pricing is great - pretty easy to set up and use Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Get lots of spam calls through it from time to time Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

4/4/2020

"Simple, easy to use but costly"

4/5

What do you like best about Textmagic?

A simple layout making it easy to use in a step by step format Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can become costly rather quick when compiling a larger text to multiple contacts Review collected by and hosted on G2.com.

Pierrette S.

IT Specialist

Management Consulting

Mid-Market (51-1000 emp.)

12/30/2018

"TextMagic: Ideal For Campaigns Of Any Size"

5/5

What do you like best about Textmagic?

I have used TextMagic for an outreach campaign and was amazed at the delivery rate and response rate we got. This greatly surpassed emailed by far and brought considerable results. I really like the Custom Sender ID features, not only because it helped customized our campaigns, but also it is free of charge. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

It's not that I like the least but trying to lower the costs per SMS further would really be appreciated. Review collected by and hosted on G2.com.