Voucherify Reviews & Product Details

What stands out most is the flexibility and autonomy Voucherify gives our marketing team. Voucherify makes it easy to create complex promotional structures — from single-use discount codes to tiered offers — all without engineering support.

The API-first design integrates seamlessly with our ecommerce and marketing systems, and the granular control over segmentation, redemption limits, and tracking has helped us prevent fraud and margin erosion while improving personalization.

The Voucherify team itself has also been exceptional — collaborative, responsive, and truly invested in helping us succeed. They took the time to understand our business complexity and helped us migrate from a decade-old, on-prem promo engine with zero disruption to customers. Implementation was incredibly fast and seamless. Review collected by and hosted on G2.com.

Honestly, very little. The initial setup and learning curve required close collaboration between our tech and marketing teams, simply because we were coming from such an outdated system. Once we got past that onboarding phase, the platform proved to be intuitive and reliable.

If there’s one area for improvement, it would be expanding native analytics and reporting features — while we connect Voucherify to our own BI tools, having more built-in dashboards would make it even easier for marketers to monitor campaign performance in real time. Review collected by and hosted on G2.com.

We really had an overwhelming experience with Voucherify. This centralized platform has really helped us connect with loyal customers through an all-in-one place and drive better results. what really excites us a lot about the Voucherify e is the unified dashboards i.e. Centralized management of customer ranking of points, ease to export and allow our customers to redeem their points. Review collected by and hosted on G2.com.

There's not much that we dislike about the product. What I would say is, there's a lot of customization that has to be done, and will need senior developers to do it, that way you get the most out of all the features the product has to offer! Review collected by and hosted on G2.com.

Voucherify has a solid, dependable implementation of vouchers and automatic promotions, and the functionality continues to grow. We needed a loyalty program for our users and were able to use Voucherify's and it works extremely well. The API is easy to use and the responses contain useful information that enable us to have meaningful flows for our users. Voucherify's servers are dependable, reliable and always available. The support is excellent, and if I ever need to do something that's not obvious, they often provide several workarounds to help us out. Review collected by and hosted on G2.com.

Their management website used to be a little clunky, but it's recently been overhauled and is way better now, so there's nothing I dislike. Review collected by and hosted on G2.com.

Voucherifyhas altered the way we manage promotions and customer rewards.one of the most notable aspects is it's extraordinary flexibility.This level of personalization helps us to connect with the customers in more meaningful way Review collected by and hosted on G2.com.

It helps to operting basic discount campaings but lag's a bit for number of campaings at a time.

Although the platform is used to be user friendly, integrating it with our existing systems took longer than expected. Review collected by and hosted on G2.com.

I started using Voucherify recently for setting up the retention campaign and i had a good experience with the tool. To setup a campaign its easy and we can do it by ourself. We can setup different types of rentention programs with Voucherify and Can able see the report in real time with the analytics. Getting good quality of customer support throughout the use. Review collected by and hosted on G2.com.

If they can provide a better UI then it would be easy to navigate for the user across different features Review collected by and hosted on G2.com.

Helpful tool with best features for rewards and loyality program. We almost use it everyday to run referral campaigns to aquire new customers. The tool provides all the features we need to run a rebate program. I am using this tool for my department to make the customers feel good. This is a good tool and providing good customer support and easy to use. Review collected by and hosted on G2.com.

I am using it for a while and everything works fine for me till now. No dislikes Review collected by and hosted on G2.com.

- The tool gives a high range of possibilities to perform tailored promotions and define audience segments.

- One of the best tool to manage Loyalty programs (and less costly than comparable solutions).

- Easy to manage promotions and loyalty actions as all distribution channels are managed via the tool (one trigger).

- Great support from the voucherify team.

- Complete user guide that makes it not too complex to set up the tool and start using it. Review collected by and hosted on G2.com.

Some additional features could be developed. Eg. It is not possible to define a time delay to triggers, users receive the messages (SMS, emails, banners...) as soon as they enter an audience segment or perform an event, but we cannot set a timeslot or delay to avoid sending the communication out of office hours. This could be an issue if the data synch from the CRM and Voucherify is not in real time and performed by night (users will then receive the communication by night...). Review collected by and hosted on G2.com.

Our experience with Voucherify's API was highly positive, as it allowed us to quickly implement a comprehensive coupon system with minimal time investment. The platform's capability to utilize validation rules with metadata particularly stood out, offering us enhanced flexibility and control in tailoring our promotional strategies. This aspect of Voucherify made it possible to create more dynamic and effective coupon campaigns, tailored to our specific needs and goals. Review collected by and hosted on G2.com.

While the UI of Voucherify can sometimes feel a bit cumbersome, it didn't significantly impact our experience since we primarily relied on the API for operations. However, enhancing the UI to be more intuitive and flexible would greatly benefit non-technical team members, allowing for smoother and more efficient use of the system by all team members. This improvement could bridge the gap between technical and non-technical users, fostering a more inclusive and productive environment. Review collected by and hosted on G2.com.

Voucherify is a top-tier platform for managing vouchers and coupons. Its strong appeal comes from its comprehensive features that make handling and verifying digital vouchers highly efficient. Customers enjoy a seamless experience with it. Review collected by and hosted on G2.com.

Their management website was once a bit clunky, but it has recently been revamped and is much improved, so there’s nothing I dislike about it now. Review collected by and hosted on G2.com.

The variety of promotion features and the flexibility to adapt them for every client of our MaaS technology. In general clear and informative APIs so the integration is smooth. Also I really appreciate Voucherify's expertise and extremely professional customer support. Review collected by and hosted on G2.com.

It takes time for us to adapt the promotion solution the way we need them to work in our platform but it may not be entirely dependent on the Voucherify but more on the complexity of our product. Every time we were missing some functionality Voucherify were quick to develop it. Review collected by and hosted on G2.com.