What I like best about Workable is its user-friendly interface and end-to-end recruitment functionality. The platform makes it incredibly easy to post jobs across multiple boards, track candidates at every stage, and collaborate seamlessly with the hiring team.

I particularly appreciate the customizable pipelines, which allow us to tailor the recruitment process for different roles, ensuring a smooth candidate journey.

Communication with candidates is also effortless thanks to built-in email templates, scheduling tools, and automated reminders.

Instead of manually drafting and sending updates, I can create personalized templates that still feel warm and professional. This ensures candidates receive timely feedback, which not only improves their experience but also reflects positively on our employer brand.

I also appreciate the ability to set up case study or task reminders directly within the platform. This means I can assign a case study to shortlisted candidates and follow-ups if they haven’t submitted it by a certain date. It saves me from chasing candidates manually and keeps the process moving without delays.

Another strength is how these features integrate seamlessly with candidate tracking, so I can instantly see who has been contacted, who has responded, and what stage they’re in Review collected by and hosted on G2.com.

While Workable is an excellent recruitment tool overall, there are a few areas where it could be improved to make the experience even better.

At times, the loading speed can be slightly slow when navigating between candidate profiles or large talent pipelines, especially when there’s a high volume of applications. For roles with hundreds of applicants, the system can take a moment to process filters or search queries.

Another area for enhancement is the flexibility of reporting and analytics. While the standard reports are helpful, having more customizable dashboards with deeper metrics would make it easier to tailor data views for different stakeholders. Review collected by and hosted on G2.com.

Toronto Lands Corporation has been using Workable as our talent acquisition software for the past four years, and it remains our recruitment platform of choice. When we first implemented Workable, we were looking for a robust, intuitive, and scalable solution to manage our end-to-end hiring process. Four years later, it continues to exceed our expectations.

Workable is easy to learn, implement, and use. Training is provided to new customers, there is a variety of online resources, and whenever we’ve used online chat or email support, they have been very responsive. Set-up—including integration with Outlook and Zoom—was a breeze, as was the creation of our fully customizable careers page.

The platform allows for complete automation of our hiring process, including offer letters, resulting in a more efficient workflow and a consistently positive candidate experience. We also value the variety of interview, job description, and customizable communication templates available, which help standardize and enhance the quality of our recruitment communications.

Workable’s job posting distribution is outstanding. At the touch of a button, we can post to multiple free and premium job boards, while also proactively sourcing candidates through its AI-powered tools. The AI-assisted job description writing and AI candidate sourcing features help us create clear, inclusive postings and surface top talent quickly—saving hours of manual effort.

All correspondence, assessments, and interview notes automatically become part of a candidate’s profile record, ensuring everything is centralized and easy to access. The system also makes it simple to upload resumes received outside of the Workable application, ensuring no candidate is overlooked.

Workable offers multiple reports to monitor efficiency and effectiveness in the hiring process, giving us valuable insights into time-to-hire, source performance, and pipeline progress. And with the Workable mobile app, we can review candidates, communicate, and move the hiring process forward anytime, anywhere.

Other standout features include:

Customizable hiring pipelines to match our workflows.

Centralized candidate communication for consistent engagement.

Integrated scheduling that syncs with our calendars for effortless interview coordination.

Mobile accessibility for on-the-go decisions.

Overall, Workable has been a game changer for our organization. It has streamlined our recruitment process, enhanced the candidate experience, and given our team the tools and data to hire smarter and faster. It was the right choice then—and it’s still the right choice today. Review collected by and hosted on G2.com.

While Workable has been an excellent solution, here are a few enhancements that could make it even better:

Automatic saving of interview notes directly to a candidate’s record to eliminate manual entry.

Improved talent community functionality so candidates can easily join when no jobs are posted—without having to email resumes.

Enhanced scheduling for multi-interviewer setups, allowing for multiple schedules or specific availability blocks.

More AI-driven candidate matching to quickly highlight applicants who best meet job requirements. AI driven Interview notes so interviewers can concentrate on their connection with candidates and not scrambling to note answers to interview questions.

Standardized application screening questions that can be applied across all job postings without having to add them individually each time.

With these refinements, Workable could elevate its already impressive capabilities to an even higher level. Review collected by and hosted on G2.com.

As an HR professional, I find Workable extremely intuitive and user-friendly. Its centralized ATS platform makes it easy to manage the entire recruitment cycle — from job posting across multiple platforms, to tracking candidates, scheduling interviews, and collaborating with hiring managers in real time. The automated templates, integrated communication, and easy resume parsing save significant time and ensure a smooth candidate experience. One of the standout features is its robust reporting — it generates real-time reports, tracks the recruitment funnel, and provides actionable insights to measure hiring efficiency and identify bottlenecks. Overall, it streamlines our hiring process, keeps everything organized, and enhances collaboration across the recruitment team Review collected by and hosted on G2.com.

While Workable is an excellent ATS overall, a few areas could be improved. One key improvement area is the ability to clearly differentiate Internal Job Postings (IJP) from external roles — currently, employees can apply for both, whereas the ‘Apply’ button should be customizable to show only for IJPs or be hidden for external postings when accessed internally. Enhancing these features would make Workable even more seamless and powerful for recruiters. Review collected by and hosted on G2.com.

One of the main things I highlight about Workable is that it is very easy to use. The learning curve for everyone is short, so you can jump into the application and adapt very quickly. It is also very complete, so you will have pretty much every tool you need, along with the possibility to customize everything, from jobs to candidates, stages, and what happens in each one. You will really boost your productivity and provide the best possible experience to candidates. Last but not least, it has an open API, so if you take your time you can really make the most of this app and have all your information organized in one place. Review collected by and hosted on G2.com.

I am missing an integration between Workable and WhatsApp. The reporting dashboard is useful, but customization options for metrics are limited. They could add an option that truly considers opportunity area metrics that are very important in recruitment, and allow you to track them or choose what to track. I think the metrics part still has room for improvement. Review collected by and hosted on G2.com.

Having all the candidates information in one place.

The tag system.

The job posting platform.

Integration of NDAs and collaboration contracts (SOWs).

The possibility to create custom pipelines adapted to each business. Review collected by and hosted on G2.com.

There is no way to order the candidates alphabetically.

No way to separate the profiles that have been reviewed by ones that were not reviewed (there is a hack for this using the tagging system, but other solutions should exist).

Search via tag feature does not work properly - results are unpredictable and inconsistent, especially when there are multiple tags involved, or a modifier like NOT or AND is used.

The general search tool yields inconsistent results (unclear if it enters archived jobs or not). I was able to find candidates for a specific job without being able to see the job itself (not under active jobs, nor among archived jobs).

The tag autocomplete feature is clumsy and does not help, only creates complications and the need to re-write tags.

The AI assistance feature (for talent matching the job) is useless. Review collected by and hosted on G2.com.

What I like best about Workable is its user-friendly interface and how it simplifies the entire hiring process—from job posting to candidate onboarding. The platform makes it easy to collaborate with hiring teams, track applicant progress, and communicate with candidates all in one place. Features like customizable pipelines, interview scheduling, and integrated evaluation tools save time and keep the process organized. It’s efficient, intuitive, and helps ensure a smooth and professional experience for both recruiters and applicants. Review collected by and hosted on G2.com.

While Workable is a powerful tool, there are a few areas that could be improved. The reporting and analytics features, for example, can feel somewhat limited when trying to generate more customized or in-depth insights. Additionally, some users may find the learning curve a bit steep at first, especially when managing multiple roles or integrating with other HR systems. More flexibility in customization and better support for niche use cases would make it even more effective. Review collected by and hosted on G2.com.

What I like best about Workable is how easy it is to use and how it keeps everything organized. It simplifies the entire hiring process, from posting jobs to tracking candidates and scheduling interviews. I also like the customizable pipelines and job templates, which save our recruiters a lot of time and help us stay consistent across different roles. Collaboration between our HR team has been much smoother since we started using it. Review collected by and hosted on G2.com.

If I had to point out one thing, it would be that the reporting feature could be a bit more flexible. The built-in reports are helpful, but sometimes I wish there was more room to customize them based on our specific metrics or workflows. It’s not a dealbreaker by any means—we still get great insights—but having a bit more control over how data is displayed would be a nice improvement. Review collected by and hosted on G2.com.

I love how I can organize and automate all hiring and interview steps in one platform, from job posts to interview scorecards to simply staying organized, and even onboarding. Talk about a game-changer! And yes, it was easy to implement as we didn't need to change our process; we just needed a tool to make it easier. :) Review collected by and hosted on G2.com.

I do not like that you can't customize your page within Workable. Yes, it does have some customization capabilities, but it does come with roadblocks. Luckily, I was able to get my internal team to help create a careers page and embed the Workable job posts. However, this is a challenge for those who don't have the capacity or knowledge to do it. Yes, Workable offers a team to help, but that is at an extra charge. This can be an inequitable disadvantage for small businesses. Review collected by and hosted on G2.com.

Workable is super intuitive and easy to use. As someone who is a "visual learner" I find the layout in the Jobs dashboard to be very easy to follow and understand. Integrations with our HRIS system and Outlook Calendar are an added bonus for us. Being able to customize offer letters and put them through here instead of Word docs has also been a game changer for efficiency in our team. This is an everyday use program for me as I lead TA at our company. I couldn't trade it for the world! I love it. Review collected by and hosted on G2.com.

I think Workable could go farther with their feature development for automations. The templates / auto-emails work well and are easy to set-up but I wish they could be further customized with "if/then" logic for more personalized, specific triggering. This would be a noteworthy enhancement to an already gorgeous product! Review collected by and hosted on G2.com.

Clean, intuitive UI: Easy for recruiters and hiring managers to navigate without extensive training.

Collaborative workflows: The ability to tag team members, assign roles, and communicate within the platform streamlines decision-making.

Structured pipeline tracking: The visual layout of candidate stages gives clear visibility into bottlenecks and hiring velocity.

Integrated job posting: With one click, roles are posted to multiple job boards, saving time and effort.

Interview kits & scorecards: Keeps interviewers aligned and enables objective candidate evaluation.

Candidate experience tools: Customizable email templates and branding features make outreach and scheduling feel personal and professional. Review collected by and hosted on G2.com.

Limited customization of reports unless using premium tiers or integrating with external BI tools.

Some automation gaps: Features like automated nudges for pending approvals or overdue tasks could be improved.

Filtering and advanced search in the candidate pool could be more dynamic, especially for large-scale hiring.

Mobile app limitations: Great for quick views, but not ideal for deeper task execution like interview scheduling or workflow edits. Review collected by and hosted on G2.com.