I manage several stores that cater to the US market, and dealing with PayPal disputes has always been a nightmare since they tend to favour the buyer. However, Chargeflow's automated evidence compilation has made a significant difference, helping me win 60% of my item not received cases.

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Chargeflow has drastically reduced the amount of time our team has to spend on chargebacks. Previously, we were probably spending 20-30 minutes compiling evidence and doing our best to provide the information that would be most likely to win a dispute. Now, we spend closer to 5 minutes downloading relevant information, uploading it in the Chargeflow dashboard, and their team handles the rest. And, because this is what the specialize in, they do a much better job at submitting the evidence to give us the best possible outcome.