First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I went back in my current role and they quickly connected me with the right team to get Lumos implemented. We are not a huge organization, but we still have a dedicated CSM, monthly calls with that CSM, a Slack channel for support with Lumos, and product calls with Lumos leadership. The Lumos team is very receptive to feedback and it's been great to see changes that we requested included in the product over our time. Re: the Lumos product, though, I can't speak highly enough! We use Lumos today for SaaS usage reporting for spend management, identifying shadow IT, managing agreements, and access reviews. We're also in the process of implementing for onboarding and offboarding, and we're very excited to make both significantly less work on the IT team for our daily processes.

Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what was originally a manually ticketed activity.

Lumos provides excellent visibility and control over user access across applications, which makes identity and access governance much simpler and more efficient,The UI is clean and intuitive, and workflows like access provisioning, deprovisioning, and role-based access reviews are easy to manage even at scale. What stands out most is how Lumos helps reduce security risk by identifying unused or excessive access and streamlining offboarding processes. The integrations with SaaS applications work smoothly, and the automation saves significant time for IT and security teams while improving compliance and audit readiness.