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Unbabel

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201 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2013
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Unbabel Reviews

Review Filters
Profile Name
Star Rating
157
42
2
0
0
NP
Nelvitia P.
Digital Strategist at Universitas Multimedia Nusantara
09/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Unbabel; The Choice for Translation without Human Touch. Misses and Hits

Unbabel is a powerful approach that is combined with AI, where no human editors needed The translation process is high quality and efficient Unbabel has exceptional and multilingual support system that is accessible globally The app is cost manageable, when compared with other translation services
Rogério C.
RC
Rogério C.
08/05/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Why Unbabel Works

The setup process has been relatively easy and pretty much plug and play, apart from the linguistic resources, which do take a bit of effort on our part (as expected). The results have been really good with a significant decrease in backlog cases and no decrease in quality.
Verified User in Computer Software
AC
Verified User in Computer Software
02/07/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Practical and quick translation with Zendesk

I can easily translate my article content within Zendesk.It saves me so much time ! The translated content is already imported with the Zendesk tool. It was easy to implement, to integrate and the support is quick and efficient. I use it on a weekly basis, and won't change for another tool.

About

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HQ Location:
San Francisco, California

Social

@Unbabel

What is Unbabel?

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak.

Details

Year Founded
2013