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Zoom

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57,190 reviews
  • 10 profiles
  • 50 categories
Average star rating
4.6
#1 in 29 categories
Grid® leader
Serving customers since
2011
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Zoom Workplace

55,586 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Workvivo

2,195 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Phone

420 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Zoom Rooms

357 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

345 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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Zoom AI Companion

235 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

188 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

27 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

14 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

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45015
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226

Zoom Reviews

Review Filters
Profile Name
Star Rating
45015
12117
1693
316
226
Hema V.
HV
Hema V.
05/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

My

Easy to use interface. A good platform for employee engagement. It helped to communicate and connect with my colleagues from different locations. I like the shout-outs feature. I haven't reached customer support but heard positive feedback from my colleagues who had reached customer support.
PN
prassanna n.
05/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A Corporate platform that competes with social media platforms

Very easy and simple interface, never imagined there will be a platform for corporate employees similar to social media. Best one
Doimia C.
DC
Doimia C.
05/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Zoom Review

I really appreciate the AI summary feature in Zoom Workplace it’s been incredibly helpful in organizing my work more effectively and efficiently, especially when it comes to capturing key points and important notes.

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HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011