Conversion with Formidable Forms

(@fpulumbarit)

Hello all. 

We have recently purchased one of your monthly plans.

We want to make use of Open Currency Converter in Formidable Forms but what we were trying to do caused an error.

We have Open Currency Converter working in Formidable Forms with a constant value...the following works for example:

[convert number=194 from="cad" to="mxn" template="%result% MXN"]

The above successfully converts the $194 CAD to $2700 MXN

But what we actually want to do is this:

[convert number="[194]" from="cad" to="mxn" template="%result% MXN"]

where [194] is a nested shortcode.

Formidable Forms support told us that the syntax is correct but:

"This is controlled by your currency converter plugin though. Their shortcode may not be able to accept dynamic inputs from a nested shortcode in this way - so if the syntax above does not work, I would recommend reaching out to their support team to ask about this."

Please advise. If we cannot get this to work can we have a refund of our purchase?

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Joe
(@morehawes)

11 months ago

Hi @fpulumbarit,

Thanks for reaching out. Please be advised that as the maintainer of this plugin, I have no affiliation with Open Exchange Rates.

Unfortunately the plugin was not designed to work in this way. If you are able to use PHP you should be able to achieve this using the do_shortcode function.

I hope this helps.

Joe

Thread Starter fpulumbarit
(@fpulumbarit)

11 months ago

Hi Joe,

How would we go about getting a refund gor the fee paid yesterday?

Reason: We needed to test with a currency other than the USD that was included in the free plan and so had to pay the fee only to discover that the plugin does not integrate with our website.

Thanks, Frank

Plugin Author Joe
(@morehawes)

11 months ago

Hi Frank,

I am afraid I can not comment on getting a refund. I have never used Open Exchange Rates except to sign up for a free API key as described in the setup instructions. I should also mention that <meta http-equiv=”content-type” content=”text/html; charset=utf-8″></meta>I did not create this plugin, but took over maintenance a little while ago.

You should contact the website where you made your purchase to inquire.

Best regards,

Joseph Hawes

Viewing 3 replies - 1 through 3 (of 3 total)

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