Compare AWS Directory Service and JumpCloud 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hire2Retire
Visit Website
At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Mid-Market (53.4% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
AWS Directory Service
Star Rating
(20)4.1 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS Directory ServiceJumpCloud
Star Rating
(3,739)4.5 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AWS Directory Service excels in "Ease of Setup" with a score of 9.1, making it a preferred choice for organizations looking for a straightforward implementation process. In contrast, JumpCloud, while still strong, has a slightly lower score of 8.8 in this area.
- Reviewers mention that JumpCloud shines in "Ease of Use" with a score of 9.0, indicating a more user-friendly interface compared to AWS Directory Service, which has a score of 8.1. This can significantly impact daily operations for users who prioritize intuitive navigation.
- G2 users highlight JumpCloud's superior "Multi-Factor Authentication" capabilities, scoring 9.2, which is crucial for organizations focused on security. AWS Directory Service also performs well with a score of 9.1, but the additional features in JumpCloud make it a more robust option for security-conscious users.
- Users on G2 report that AWS Directory Service offers better "Active Directory integration" with a score of 8.8, which is essential for businesses already using Microsoft services. JumpCloud, while providing LDAP integration at 8.9, does not match the seamless integration experience of AWS for existing Active Directory users.
- Reviewers mention that JumpCloud's "User Provisioning" feature is rated highly at 9.0, making it easier for organizations to manage user access efficiently. AWS Directory Service, while effective, does not match this level of user provisioning ease, which can be a deciding factor for companies with high turnover rates.
- Users say that AWS Directory Service has a slight edge in "Quality of Support" with a score of 8.5 compared to JumpCloud's 8.8. This suggests that AWS may provide more reliable support options, which is critical for businesses that require immediate assistance during technical issues.
Pricing
Entry-Level Pricing
AWS Directory Service
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
AWS Directory Service
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.8
3,057
Ease of Use
8.5
13
9.0
3,088
Ease of Setup
9.4
9
8.8
2,848
Ease of Admin
8.9
9
9.0
2,668
Quality of Support
8.3
10
8.8
2,789
Has the product been a good partner in doing business?
9.0
8
9.0
2,532
Product Direction (% positive)
9.1
13
9.3
2,961
Features by Category
Authentication Options
Not enough data
9.1
1417
Not enough data
8.9
1364
Not enough data
9.1
1375
Not enough data
9.0
1346
Not enough data
8.9
1268
Not enough data
8.8
1197
Access Control Types
Not enough data
8.9
1291
Not enough data
8.8
1262
Not enough data
8.6
1227
Not enough data
8.3
1047
Not enough data
8.4
1109
Administration
Not enough data
8.8
1153
Not enough data
9.2
1319
Not enough data
9.1
1361
Not enough data
8.7
1324
Not enough data
8.8
1307
Platform
Not enough data
9.1
1304
Not enough data
8.8
1079
Not enough data
9.0
1227
Not enough data
8.5
1053
Not enough data
8.2
1224
Not enough data
8.4
1173
Not enough data
8.5
1115
User on/off Boarding
Not enough data
8.6
631
Not enough data
8.6
728
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
747
|
Verified
Not enough data
9.0
729
|
Verified
Not enough data
8.2
569
User Maintenance
Not enough data
8.9
786
|
Verified
Not enough data
8.5
723
|
Verified
Not enough data
8.5
645
|
Verified
Governance
Not enough data
8.0
577
Not enough data
8.3
632
|
Verified
Administration
Not enough data
8.1
747
|
Verified
Not enough data
7.4
575
Not enough data
8.6
755
|
Verified
Not enough data
8.3
620
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1338
Not enough data
8.9
1309
Not enough data
8.5
1229
Not enough data
8.3
1066
Administration
Not enough data
8.6
1196
Not enough data
8.7
1307
Not enough data
8.4
1107
Not enough data
8.5
1258
Functionality
Not enough data
9.0
1284
Not enough data
9.1
1279
Not enough data
8.9
1234
Scope
Not enough data
Feature Not Available
Not enough data
9.1
362
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Management
Not enough data
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
576
Not enough data
Feature Not Available
Not enough data
8.8
530
Not enough data
8.8
526
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
548
Not enough data
9.2
544
Not enough data
8.6
468
Not enough data
8.6
434
Not enough data
9.1
534
Not enough data
9.0
526
Not enough data
8.7
487
Not enough data
8.3
80
Not enough data
8.9
472
Not enough data
8.7
440
Monitoring
Not enough data
8.7
513
Not enough data
8.6
532
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
516
Functionality
Not enough data
8.8
902
Not enough data
8.8
936
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1042
Not enough data
9.2
1062
Not enough data
8.7
1019
Not enough data
8.8
992
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1394
Not enough data
8.4
1197
Not enough data
9.1
1346
Not enough data
9.0
1345
Not enough data
9.2
1380
Not enough data
9.1
1336
Type
Not enough data
8.2
1060
Not enough data
9.0
1356
Reporting
Not enough data
8.4
1248
Not enough data
8.4
1286
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
157
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
161
Not enough data
8.7
159
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
578
Not enough data
8.1
558
Not enough data
8.0
536
Not enough data
8.3
569
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
582
Not enough data
7.8
513
Communication
Not enough data
7.9
517
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
554
Not enough data
8.8
546
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
559
Not enough data
8.9
558
Performance
Not enough data
8.5
564
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1064
Operating System
Not enough data
8.9
1116
Not enough data
8.7
1129
Not enough data
8.2
982
Management
Not enough data
8.5
1113
Not enough data
8.3
1052
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1051
Security
Not enough data
8.8
1082
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AWS Directory Service and JumpCloud are categorized as Cloud Directory Services and User Provisioning and Governance Tools
Unique Categories
AWS Directory Service has no unique categories
Reviews
Reviewers' Company Size
AWS Directory Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
11.8%
Financial Services
11.8%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
52.9%
Information Technology and Services
22.5%
Computer Software
12.3%
Financial Services
7.9%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.2%
Discussions
AWS Directory Service has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
