I use JumpCloud for Active Directory, Access Management, Endpoint management, and as a Password manager. It's a source of truth for our AD and helps centralize access de/provisioning. We manage user endpoints, including tasks like patching management and setting policies to access JumpCloud only from specific countries and company devices. The Password manager feature helps us manage user credentials efficiently. I appreciate its capability to eliminate the need for separate remote assist tools, as we now use JumpCloud exclusively for this purpose. All the mentioned features of JumpCloud are crucial to us. Managing endpoint and access management through JumpCloud helps us a lot by reducing manual work. Integrating JumpCloud with HR tools makes user access de/provisioning seamless. Additionally, the initial setup was easy, thanks to the documentation provided and support chat.

Jumpcloud works well with both Windows & Mac. The client installation is straightforward & rarely requires any troubleshooting. It collects basic information about devices. The search is fast even with a few hundred of devices. New features are added regularly, I had some interaction with the Product team that implemented and adjusted new features based on my feedback. The patching policy is working pretty well, on average, we have less than 5% of devices that require manual check/intervention Policy enforcement works perfectly (we use it to restrict USB mass storage and enforce disk encryption)

I like JumpCloud's simple interface and find it easy to use. The LDAP feature stands out as a particularly useful part of JumpCloud that I enjoy.