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Box Reviews & Product Details

Pricing

Pricing provided by Box.

Business Starter

$5.00
Per Month

Box Media

Box Demo - Welcome to Intelligent Content Management
Box is the only intelligent content management platform that gives you a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get th...
Box Demo - Enterprise-grade AI
With Box AI, you access AI right where your enterprise content exists. Artificial intelligence is the most powerful where you are already doing your work. While that work can reside within Microsoft, Google, Apple, and other productivity suites, you won’t be able to tap into the full potential of...
Box Demo - Modern workflow and collaboration experiences
Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. Automate business processes and centralize content workflows in Box, including easy, configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to po...
Box Demo - Advanced data protection and compliance
Secure your content from threats, including malware and ransomware, and recover from attacks if they happen. Maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.
Box Demo - Flexible and interoperable platform
Connect Box to any (and every!) productivity suite you use, including Microsoft, Google, Apple, and more. Extend your existing security investments with integrations into key DLP, SIEM, and network security tools. Build seamless experiences for your users in any system they use, whether that’s a ...
Box Demo - Global, scalable cloud platform
With an infinitely scalable platform, Box provides instant access to your content anywhere in the world. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At our core, Box is a multi-tenant global SaaS platform w...
Broadcom grows by acquisition and innovation with Intelligent Content Management
Play Box Video
Broadcom grows by acquisition and innovation with Intelligent Content Management
Power your growing business with Box
Play Box Video
Power your growing business with Box
Demo: Automate the work that slows you down with Box
Play Box Video
Demo: Automate the work that slows you down with Box
Demo: Unlock the value of your unstructured data with Box AI
Play Box Video
Demo: Unlock the value of your unstructured data with Box AI
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Box Reviews (5,144)

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Reviews

Box Reviews (5,144)

View 5 Video Reviews
4.2
5,144 reviews

Pros & Cons

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JM
CyberSecurity Administrator
Enterprise (> 1000 emp.)
"Secure, Modern Collaboration Made Effortless with BOX"
What do you like best about Box?

BOX offers a modern approach to sharing and storing information with collaborators and third parties involved in your organization's projects. It ensures safety and compliance with all relevant regulations. You can access BOX from anywhere, and sharing is protected by robust security protocols to prevent data leaks, including integration with other IT security vendors. It provides Ease integration and implementation with IT Security Vendors API which allow to incorporated a security layer for content protection. Review collected by and hosted on G2.com.

What do you dislike about Box?

A complete integration with all Crowdstrike data protection settings is still on the roadmap, which would allow for scanning or protecting files stored on BOX. Review collected by and hosted on G2.com.

DG
Project Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Box Rocks with ironclad security,Suave interface & Accessibility to streamline my document approvals"
What do you like best about Box?

I salute it for ironclad security with it two facto authentication and AES Encryption with sharing of my sensitive files and documents.Tantalizing with streamlining my workflows with document approvals for my invoices,LPOs and agreements.We can easily intergrate into our ERP for directly send documents from there which is a huge plus for us.I like how am able to control access permission on who acccess,edit or able to download sensitive which has ensures we keep our documents intergrity.Ease of tracking documents for accoutability.My solid choice with unlimited storage of my document in the cloud with access anytime as my of my daily workflows.Excels with my backup and restoration incase my sytems files to ensure i don't loose my work. Review collected by and hosted on G2.com.

What do you dislike about Box?

I love how it stand out with ironclad security keeping my sensitive documents protected always.

One of improvements would wish to see in on updates to be able to schedule them and be more autonomous and stable. Review collected by and hosted on G2.com.

Darshan M.
DM
Product Designer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Box’s AI Workflow Transformed Our Productivity"
What do you like best about Box?

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! Review collected by and hosted on G2.com.

What do you dislike about Box?

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. Review collected by and hosted on G2.com.

Srikant V.
SV
Staff Software Engineer
Enterprise (> 1000 emp.)
"Effortless File Sharing and Collaboration for Remote Teams"
What do you like best about Box?

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Box?

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Box is our reliable home for secure file sharing and collaboration"
What do you like best about Box?

Box makes storing and sharing files super easy for our team. I really like how simple it is to set up folders, work with teammates, and manage who can see or edit each file. It keeps everything in sync across our devices, and it works well with tools like Microsoft 365 and Slack. We can all work on the same documents or projects without any hassle. Features like advanced permissions, version history, and strong security give me peace of mind that our files are safe but always available when we need them. Use it every day to stay organised. Review collected by and hosted on G2.com.

What do you dislike about Box?

Some of the more advanced tools take a bit of time to learn. File previews can be slow if you’re working with large media files. And if your team is really big, managing all the permissions can get a little tricky. But none of that has really gotten in the way of getting work done. Review collected by and hosted on G2.com.

Naman J.
NJ
Core member
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best cloud storage Plateform"
What do you like best about Box?

The best think I like about box is about their plan like for individual they are providing free plans obviously some basic features are their but they are very good and then for small teams and then for large team all the plans are really good, as their plans are classified according to the user need. and it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Box?

I think the main think I don't like about box is that they are completely shift their major part online only like their are only limited part that I can access through offline.

I need my good internet connection to access everything. Review collected by and hosted on G2.com.

Tessie L.
TL
Data and Insights Specialist
Small-Business (50 or fewer emp.)
"Simple, Reliable, and Great for Team Collaboration"
What do you like best about Box?

I love how easy it is to store and organize files, especially when working with a team. Sharing documents is super straightforward, and the version control has saved me more than once when someone overwrote a file. It’s reliable, secure, and keeps everything in one place so I’m not digging through random folders or emails. Review collected by and hosted on G2.com.

What do you dislike about Box?

Sometimes the web interface feels a little slow and clunky compared to other cloud storage tools. Occasionally it doesn’t update as quickly as I’d like. It’s not a dealbreaker, but I wish the user experience was a little bit smoother. Review collected by and hosted on G2.com.

Narayan G.
NG
"Seamless Collaboration and Secure Document Management"
What do you like best about Box?

I love using Box for managing project documents because it makes collaborating with my remote team easy, allowing us to organize and manage documents efficiently. I appreciate the convenience of online SaaS tools like Excel and PowerPoint, which I can access directly from Box without needing to install them on my device. The security features are excellent, enabling me to share access at various levels and control file links and folder access, ensuring that data is shared securely. The initial setup of Box was easy, which was a great start to using this service. Review collected by and hosted on G2.com.

What do you dislike about Box?

I don't like the current lack of integration with communication tools like Slack and Teams. These integrations could significantly enhance coordination and streamline collaboration for my team. Review collected by and hosted on G2.com.

UH
"Effortless Collaboration and File Sharing with Box"
What do you like best about Box?

I use Box for work and find its ability to share and view files and projects seamlessly incredibly valuable. The application makes my work life easier by providing an intuitive interface that simplifies file sharing and accessibility. I particularly like the ease of using Box, as it ensures that navigating through different functions and tasks is straightforward. Additionally, Box excels in facilitating collaboration, making it simple to work with colleagues efficiently and effectively. The initial setup of Box was really easy, which was a relief and allowed a quick start without complications. Overall, my positive experience with Box fills me with confidence, so much so that I would highly recommend it with a score of ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Box?

I find that Box needs more emphasis on notifying the appropriate individuals when access is granted to a specific file or folder. This is something that could be improved to enhance the collaboration experience. Review collected by and hosted on G2.com.

Damaris N.
DN
"Secure Storage with Robust Collaboration"
What do you like best about Box?

I greatly appreciate Box for its comprehensive approach to contact management. It excels by combining secure file storage with robust sharing options and strong collaboration features. This integration is further enhanced by its workflow automation abilities and deep integration with other business applications, which streamlines processes and improves team productivity. I find the way Box automates repetitive and manual tasks through intelligent workflows particularly valuable, as it allows me and my team to devote more time to strategic and creative activities or customer-facing tasks. Additionally, the setup process for Box is user-friendly and straightforward, involving only a few simple steps to get started, which eases the onboarding process. Box's ability to enhance security and maintain compliance gives me confidence, and its integration with tools like Microsoft Office and Adobe Acrobat extends its usability across various work demands. The transition from other platforms like SharePoint and Office Server to Box has significantly improved communication and efficiency in my team. Review collected by and hosted on G2.com.

What do you dislike about Box?

I find that the customer support for Box could improve in terms of responsiveness. The Box Drive Sync app also has performance and reliability issues that need addressing. Additionally, specific functionalities, particularly file sorting, could be more reliable. The efficiency and organization provided by reliable file sorting are crucial for productivity, as they save time, reduce errors, and make it easier to find information. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Box.

Business Starter

$5.00
Per Month

Business

$15.00
Per Month

Business Plus

$25.00
Per Month
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Box Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Box