The G2 on Google Authenticator

Google Authenticator Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the ease of use of Google Authenticator, valuing its simplicity and quick access to essential accounts. (34 mentions)

Users value the extra layer of security Google Authenticator provides, enhancing confidence in protecting their accounts. (21 mentions)

Users value the enhanced security provided by 2FA, ensuring their online accounts are well-protected against unauthorized access. (10 mentions)

Users value the easy setup of Google Authenticator, allowing for quick and hassle-free two-factor authentication. (8 mentions)

Users value the time-saving features of Google Authenticator, appreciating its quick and easy management of multiple accounts. (7 mentions)

Users appreciate the simplicity of biometric authentication with Google Authenticator for secure and effortless daily access. (4 mentions)

Users experience authentication issues with Google Authenticator, leading to occasional failures and synchronization problems. (5 mentions)

Users express concern over the lack of individual password protection in Google Authenticator, impacting their security feeling. (5 mentions)

Users feel a lack of inadequate security in Google Authenticator due to missing features like PIN and biometric protection. (4 mentions)

Users find Google Authenticator's limited features frustrating, especially the lack of organizational tools and security options. (3 mentions)

Users find the missing backup options in Google Authenticator frustrating, especially during device changes or installation. (3 mentions)

Users express concerns about storage limitations, finding backup options inadequate and managing codes cumbersome during device changes. (3 mentions)

Users often experience sync issues with Google Authenticator, leading to authentication number inconsistencies and frustrations. (3 mentions)

Users find the limited customization options in Google Authenticator hinder their overall experience and interface usability. (2 mentions)

Users experience login issues that require multiple logouts and logins, complicating the usage of Google Authenticator. (2 mentions)

Users experience frustrating slow loading times with Google Authenticator, impacting code retrieval and usability. (2 mentions)

Top Pros or Advantages of Google Authenticator

1. Ease of Use

Users enjoy the ease of use of Google Authenticator, valuing its simplicity and quick access to essential accounts.

See 34 mentions

See Related User Reviews

Anthony V.

2.5/5

"Useful for Password Recovery, But Needs Simpler Authentication"

What do you like about Google Authenticator?

I like using Google Authenticator because when I forget my password, it is the app that helps me get back into my accounts. It is incredibly useful fo

Julieth R.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use with Fast Response and No Issues So Far"

What do you like about Google Authenticator?

It is easy to use and faster response when I need it

2. Security

Users value the extra layer of security Google Authenticator provides, enhancing confidence in protecting their accounts.

See 21 mentions

See Related User Reviews

Anthony V.

2.5/5

"Useful for Password Recovery, But Needs Simpler Authentication"

What do you like about Google Authenticator?

I like using Google Authenticator because when I forget my password, it is the app that helps me get back into my accounts. It is incredibly useful fo

Namita S.

Enterprise (> 1000 emp.)

5.0/5

"Game Changer Solution Fo Account Protection"

What do you like about Google Authenticator?

Solution is game changer for me. It saves my gmails accounts from the illegal access. It is easy to integrate or implement. It adds extra layer of sec

3. 2FA Security

Users value the enhanced security provided by 2FA, ensuring their online accounts are well-protected against unauthorized access.

See 10 mentions

See Related User Reviews

Amar P.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Reliable, and Secure 2FA Solution"

What do you like about Google Authenticator?

Thing I like best about Google Authenticator is how simple and fast it is to use. There’s no clutter or unnecessary features — it focuses solely on ge

Eliaquim S.

Small-Business (50 or fewer emp.)

5.0/5

"I use it to add an extra safety layer and it has helped me do just that"

What do you like about Google Authenticator?

Google Authenticator is easy to use and implement. Whenever I open a new account with an online service, I check if they offer two-factor authenticati

4. Easy Setup

Users value the easy setup of Google Authenticator, allowing for quick and hassle-free two-factor authentication.

See 8 mentions

See Related User Reviews

Anthony V.

2.5/5

"Useful for Password Recovery, But Needs Simpler Authentication"

What do you like about Google Authenticator?

I like using Google Authenticator because when I forget my password, it is the app that helps me get back into my accounts. It is incredibly useful fo

Saumy V.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Security with Easy Setup"

What do you like about Google Authenticator?

I use Google Authenticator for two-factor authentication, and I love how it allows me to manage all my authentication codes in one place. Its ease of

5. Time-Saving

Users value the time-saving features of Google Authenticator, appreciating its quick and easy management of multiple accounts.

See 7 mentions

See Related User Reviews

Amar P.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Reliable, and Secure 2FA Solution"

What do you like about Google Authenticator?

Thing I like best about Google Authenticator is how simple and fast it is to use. There’s no clutter or unnecessary features — it focuses solely on ge

Saumy V.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Security with Easy Setup"

What do you like about Google Authenticator?

I use Google Authenticator for two-factor authentication, and I love how it allows me to manage all my authentication codes in one place. Its ease of

6. Biometric Authentication

Users appreciate the simplicity of biometric authentication with Google Authenticator for secure and effortless daily access.

See 4 mentions

See Related User Reviews

Eliaquim S.

Small-Business (50 or fewer emp.)

5.0/5

"I use it to add an extra safety layer and it has helped me do just that"

What do you like about Google Authenticator?

Google Authenticator is easy to use and implement. Whenever I open a new account with an online service, I check if they offer two-factor authenticati

Adam S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy and secure!"

What do you like about Google Authenticator?

I love google authenticaticator for it's simplicity. I use it almost daily in my work at Wolt in order to sign in to the aps we use for the roll suppo

Top Cons or Disadvantages of Google Authenticator

1. Authentication Issues

Users experience authentication issues with Google Authenticator, leading to occasional failures and synchronization problems.

See 5 mentions

See Related User Reviews

Avijit M.

Mid-Market (51-1000 emp.)

4.5/5

"Google Authenticator : Easy to Use with Handy Features, but Occasional Sync Issues"

What do you dislike about Google Authenticator?

A few times, I encountered synchronization issues, which caused the authentication number to not work correctly.

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It was a decent experience and helped me authenticate a few of my work accounts."

What do you dislike about Google Authenticator?

For some websites the authenticator doesn't work and it's better to use other ones.

2. Password Management

Users express concern over the lack of individual password protection in Google Authenticator, impacting their security feeling.

See 5 mentions

See Related User Reviews

Alex R.

Mid-Market (51-1000 emp.)

5.0/5

"Two-Step Security in Practice"

What do you dislike about Google Authenticator?

If the phone is lost or formatted, it is difficult to recover the codes.

Arpan K.

Enterprise (> 1000 emp.)

5.0/5

"Extra layer of security with google authenticator"

What do you dislike about Google Authenticator?

There is no individual password or biometric protection for the app itself.

3. Inadequate Security

Users feel a lack of inadequate security in Google Authenticator due to missing features like PIN and biometric protection.

See 4 mentions

See Related User Reviews

Amar P.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Reliable, and Secure 2FA Solution"

What do you dislike about Google Authenticator?

One of the main drawbacks of Google Authenticator is the lack of cloud backup and multi-device sync for a long time, although that has recently improv

Abhishek T.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Secure, and Finally Seamless"

What do you dislike about Google Authenticator?

The interface is very basic and lacks organizational features such as folders, which makes it challenging to manage multiple accounts. More significan

4. Limited Features

Users find Google Authenticator's limited features frustrating, especially the lack of organizational tools and security options.

See 3 mentions

See Related User Reviews

Dom P.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Simple Two-Factor Authentication Tool"

What do you dislike about Google Authenticator?

No cloud backup by default (losing your device can be problematic). Limited advanced features compared to competitors like Authy. Manual migration p

Abhishek T.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Secure, and Finally Seamless"

What do you dislike about Google Authenticator?

The interface is very basic and lacks organizational features such as folders, which makes it challenging to manage multiple accounts. More significan

5. Missing Features

Users find the missing backup options in Google Authenticator frustrating, especially during device changes or installation.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Google Authenticator"

What do you dislike about Google Authenticator?

Google Authenticator provides robust security and is straightforward to use. However, it does not permit taking screenshots, which can be inconvenient

Ruby Steffi F.

Enterprise (> 1000 emp.)

5.0/5

"Authenticator - the enhanced security"

What do you dislike about Google Authenticator?

Lack of backup options and manual of new devices everytime when we change the device or reinstall the application are the dislikes about Google authen

6. Storage Limitations

Users express concerns about storage limitations, finding backup options inadequate and managing codes cumbersome during device changes.

See 3 mentions

See Related User Reviews

Ruby Steffi F.

Enterprise (> 1000 emp.)

5.0/5

"Authenticator - the enhanced security"

What do you dislike about Google Authenticator?

Lack of backup options and manual of new devices everytime when we change the device or reinstall the application are the dislikes about Google authen

Sarah P.

Small-Business (50 or fewer emp.)

5.0/5

"This is a life-saving security must-have application"

What do you dislike about Google Authenticator?

It didn not provide a cloud storage feature from inception. It was more like an after thought.

7. Sync Issues

Users often experience sync issues with Google Authenticator, leading to authentication number inconsistencies and frustrations.

See 3 mentions

See Related User Reviews

Amar P.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Reliable, and Secure 2FA Solution"

What do you dislike about Google Authenticator?

One of the main drawbacks of Google Authenticator is the lack of cloud backup and multi-device sync for a long time, although that has recently improv

Avijit M.

Mid-Market (51-1000 emp.)

4.5/5

"Google Authenticator : Easy to Use with Handy Features, but Occasional Sync Issues"

What do you dislike about Google Authenticator?

A few times, I encountered synchronization issues, which caused the authentication number to not work correctly.

8. Limited Customization

Users find the limited customization options in Google Authenticator hinder their overall experience and interface usability.

See 2 mentions

See Related User Reviews

Amar P.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Reliable, and Secure 2FA Solution"

What do you dislike about Google Authenticator?

One of the main drawbacks of Google Authenticator is the lack of cloud backup and multi-device sync for a long time, although that has recently improv

Marcus D.

Small-Business (50 or fewer emp.)

5.0/5

"Google Authenticator App"

What do you dislike about Google Authenticator?

The problem with this app is there is limited output from the user on the interface.

9. Login Issues

Users experience login issues that require multiple logouts and logins, complicating the usage of Google Authenticator.

See 2 mentions

See Related User Reviews

Adam S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy and secure!"

What do you dislike about Google Authenticator?

There is nothing that I can say on straight hand, because I think that google authenticataror is actually doing its job. Only - is that apple has made

Joseph S. K.

Small-Business (50 or fewer emp.)

5.0/5

"The most safe and easiest way to log in to a site when security matters."

What do you dislike about Google Authenticator?

You have to make sure your sessions on tabs match. There are tools where using that require you to have to log out and log back on a few times.