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LastPass Reviews & Product Details

Pricing

Pricing provided by LastPass.

LastPass Business

$7.00
1 User/Per Month, Billed Annually

LastPass Media

LastPass Demo - Admin Console
A robust Admin Console with 100+ security policies, an adoption dashboard, and integration options.
LastPass Demo - Password Generator
Say goodbye to employee password reuse. LastPass makes it easy to generate complex passwords for every account, whether work or personal, and even easier to log in while on the go.
LastPass Demo - Secure passwords in your own secure vault
A single password vault that generates, secures, and shares credentials seamlessly from any location.
LastPass Demo - Take your passwords with you
Seamlessly secure and fill information across websites, forms, payment cards, and more.
Play LastPass Video
Simply small business cybersecurity with LastPass
Play LastPass Video
Simply small business cybersecurity with LastPass
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LastPass Reviews (1,928)

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Reviews

LastPass Reviews (1,928)

View 5 Video Reviews
4.4
1,929 reviews

Pros & Cons

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Ayush A.
AA
Administration Lead
Mid-Market (51-1000 emp.)
"LastPass Review"
What do you like best about LastPass?

It is an amazing tool to store business account passwords for all the services and tools we use. It is easy to use and access using the chrome extension and saves us a lot of time. The option to import passwords is amazing and helps get password from various sources saved in one place which a master lock which maintains the privacy. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The platform can be made more reliable and can have key authentication methods implemented as well. The pricing for business users is too much and can be improved but no issues with the tool it is an amazing password manager. Review collected by and hosted on G2.com.

PL
Managing Director
Small-Business (50 or fewer emp.)
"An essential digital tool I could not survive without - highly recommended"
What do you like best about LastPass?

Once up and running, LastPass just does its thing in the background, populates password fields, automatically saves new passwords and enables you to keep your vault of passwords nice and safe in the digital world. it has become an essential tool for me and our business and has allowed us to significantly strengthen our security by enabling us to use unique hard to crack passwords for all the individual sites we use.

We use it constantly every day and it has become a vital tool in our business. It also integrates well with all the browsers we use and all of us use the plug-in to facilitate its use. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I've sometimes had a few issues with the process of setting up a new user and linking their business and family accounts together but generally once it is up and running, it is problem free.

The settings are a little complicated and non-intuitive too (the interface isn't great in terms of design) - changing settings so that LastPass automaticaly signs out isn't particularly clear. Review collected by and hosted on G2.com.

Melissa S.
MS
Content Writer and Strategist
Small-Business (50 or fewer emp.)
"LastPass Makes Password Management Easy Across Devices"
What do you like best about LastPass?

LastPass helps me manage passwords on multiple devices. I use it all the time, especially because I need to log in and out of other apps. It works well and is easy to use. I know they have had problems in the past, but I'm confident that they have cleared those errors. It's easy to use and pops up and asks "save this password?" when I go to a new membership website. I like to use it to log into marketing apps and social media.

I also use the password generator for secure passwords. It works well with pretty much every website I visit and it's easy to use it that way. Getting set up is pretty easy and customer support is professional and solid.

It's easy to integrate into my online workflow. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

They had a data problem in the past which worries me, but that's all. Hopefully data security is much better Review collected by and hosted on G2.com.

Avinash S.
AS
Infrastructure Support Analyst
Mid-Market (51-1000 emp.)
"The BEST - Trusted and Reliable Password Manager for professionals"
What do you like best about LastPass?

I have been using LastPass for the last two and a half years - daily and this is the most reliable password manager I have used till date.

The integration of LastPass extension over browser makes it very easy to access websites with dedicated different user ids and passwords. With LastPass I am even able to share the passwords of generic accounts so that can be used by specific person in the organisation.

Also, the most loved and value for feature is the password generator, we can generate passwords up to 18 characters, we can customize the use of special numeric alphabetical characters in the generated password. LastPass is very easy to implement as we can install LastPass extension over browser, LastPass application is also available on Microsoft store for Windows user, for Android users and vice versa on Mac and iOS users too.

LastPass has always been very reliable because of its 2FA feature and incase of resetting we can easily reset the Multi Factor authentication via admin account, so it makes it very easy to fix and setup. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I don't really recall anything weird or unexpected about LastPass other than the master password strength on setting LastPass. The Master password it is mandate to have 15 characters of long and secure password which makes it annoying for hardly 10 seconds when you actually have to activate/autenticate the extension or application apart from that I do not recall anything that I dislike about LastPass. Review collected by and hosted on G2.com.

Shubhank S.
SS
Support Analyst
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Effortless Password Management, Minor Logout Issues"
What do you like best about LastPass?

I use LastPass to save and manage all my passwords in one place, which makes it easier for me to handle my credentials. I love how LastPass autofills my login details on sign-in pages, saving me a lot of time. I can save credentials according to each website and update them easily whenever needed. The initial setup was very easy; you just set up your account and a master password, and LastPass takes care of the rest, prompting to save credentials for auto-fill whenever I log in on a new website. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

It sometimes automatically logs out and you have to remember your master password or you can't access your saved credentials at all. They should improve their extension so that it doesn't automatically log out after some time. Review collected by and hosted on G2.com.

Aaryan B.
AB
Coching
Small-Business (50 or fewer emp.)
"Powerful Password Manager with Autofill Excellence but Support Challenges"
What do you like best about LastPass?

I use LastPass for secure password management, and it helps store and manage all our login credentials in one place. It shines with seamless autofill, strong password generation, and cross-device sync, simplifying logins for Asana, farm apps, or research tools. LastPass makes it easy to autofill usernames and passwords across devices, saving time while maintaining strong security. I appreciate its intuitive interface, dark web monitoring, and secure sharing for teams. Additionally, emergency access and passkeys add reliable security layers. The browser extensions allow for instant autofill across Chrome or Edge, and mobile app biometrics offer quick access on devices used in the field. Shared folders enable secure team password distribution for collaborative work, and the dark web scans and one-click password audits help to proactively spot risks. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

LastPass frustrates with poor customer support, often delayed or unhelpful for issues like lockouts. Past 2022 breaches erode trust despite fixes, and the free plan limits to one device type. Confusing interfaces, autofill glitches, and extra fees for monitoring add hurdles. LastPass customer support draws heavy criticism for slow responses, bot-only interactions, and unhelpfulness during lockouts or vault access issues, trapping users without passwords. Free users face barriers to live help, while premium gets delayed resolutions via tickets. Other improvements needed: autofill glitches on sites, limited free plan device sync, and clunky mobile interfaces. Review collected by and hosted on G2.com.

Chitsanucha S.
CS
Front-End Engineer
Enterprise (> 1000 emp.)
"Great Cross-Platform Access with Handy Password Analysis Tools"
What do you like best about LastPass?

I appreciate that this application is cross-platform and offers extensions for every browser, allowing me to use it seamlessly across all my devices. The tools for analyzing passwords, such as checking their strength and monitoring for data breaches, are also very useful. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Currently I don't have any strong points, maybe the interface is a bit outdated. And sometimes I get logged out of the vault (in web browser) too quickly for some reason. Review collected by and hosted on G2.com.

CJ
"Enhances Password Management, Needs Better Mobile Experience"
What do you like best about LastPass?

I appreciate how LastPass allows us to share passwords with groups easily and use shared folders. I can even block sharing of individual passwords, which is very important for our security. It helps in avoiding the problem of writing down passwords or using overly simple ones since LastPass stores them securely. I like its ease of use, especially in a nontechnical company like ours, as it's one of the easier ones for users to manipulate. The setup was easy for us as well, especially when compared to something like Dashlane. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The phone app experience is not the best. It's a little difficult. Logging in apps on the desktop that aren't websites could be easier, and there's not a plugin for the app, so you have to copy the password from LastPass manually. I have concerns about the breaches and issues they've had. Review collected by and hosted on G2.com.

"Effortlessly Manages Passwords, Needs Stronger Security"
What do you like best about LastPass?

I appreciate how LastPass helps me manage my passwords easily. It securely stores all my passwords on its server, saving me the hassle of remembering them. I also find it valuable for remembering multiple passwords and 2FA OTPs, randomly generating new unique passwords, and using the autofill feature for logging into various websites. I found the initial setup of LastPass to be very easy and straightforward. Overall, I'm quite satisfied as I rated it a 9 out of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I think LastPass should invest more in security and audits because a past breach impacted my confidence, although none of my accounts were compromised. Also, the autofill feature could be improved. Review collected by and hosted on G2.com.

"Secure Password Management, Slightly Clunky Admin Interface"
What do you like best about LastPass?

I appreciate LastPass for its ability to create high-security passwords and maintain high secure passwords for all staff apps. I really like how it ensures password anonymity for all of the staff. It's also valuable that staff are forced to create high secure passwords, which they might not do on their own. I think it's great that for many of the apps, staff don't have to know the passwords, helping keep them protected and avoiding the need to change them every time staff responsibilities shift. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I still feel like the admin structure and interface is clunky. It could be easier to allocate certain types of profiles to certain types of folders and apply them quickly. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by LastPass.

LastPass Business

$7.00
1 User/Per Month, Billed Annually

LastPass Teams

$4.25
1 User/Per Month, Billed Annually

LastPass Business Max

$9.00
1 User/Per Month, Billed Annually
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LastPass Features
SMS-Based
Mobile-Push
Multi-Device Sync
Backup
Quick Login
Browser Extension
Mobile App Usability
Password Generator
Two-Factor Authentication
Security Audits
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LastPass