Substrata Reviews & Product Details

I rely heavily on Substrata in my role as a Quality Specialist in Marketing and Sales at Unilever. Its real-time, socially-conscious AI, which is acutely aware of complex "social dance" in sales, is what I found most appealing. It deftly handles office politics, power dynamics, and human emotions while providing useful insights that improve my tactics. Happy With them Review collected by and hosted on G2.com.

Substrata does, however, have a high learning curve and occasionally exhibts difficulty with extremely subtle emotional cues. In spite of this, giving specific , well-thought-out counsle has greatly increased my ability to complete sales. My approach has changed as a result of Substrata's insights about attitudes, prejudices, and power dynamics; now, I communicate with others with greater confidence and effictiveness. Review collected by and hosted on G2.com.

Being in the role of Finance Director, I find sub-strata to be an extremely useful tool for my work as it enables me to assess deal communications, evaluate Risk Signals track Buyer Intent and to assist me with Forecasting, allowing me to complete these tasks more efficiently, effectively and with greater accuracy. Review collected by and hosted on G2.com.

As someone who works as a Finance Director, I would recommend Substrata to others like me, however, when I first began using the platform, I thought it felt a little overwhelming with too much data. After a month or two, I got a better understanding of all the features, insights and dashboards available, and am now comfortable with using the platform. Review collected by and hosted on G2.com.

Substrata organizes dispersed communications signals into coherent, systematic insights. It allows me to monitor how my customers are behaving; gauges how often they interact with me; and identifies hidden patterns leading to their decisions. The tool saves time by automating the analysis process, as well as generating more precise and useful datasets that assist me in making better predictions and preparing better reports. Review collected by and hosted on G2.com.

Being a Data Analyst, the only drawback to Substrata is that some of the more sophisticated insight will require some time to be fully understood. The depth of insight is advantageous but will take time to become accustomed to using the tool efficiently. Review collected by and hosted on G2.com.

I use Substrata to help me understand how well our teams are working together, and to identify potential areas for improvement in their communication when they support a complex deal. Substrata provides me with visibility into engagement and gaps in communication and insight into potential risks early. This information allows me to guide our process, provide support to the team, and ensure the entire process runs as smoothly as possible. Review collected by and hosted on G2.com.

I also experience frustration with the amount of information Substrata provides about the way people behave toward each other. At times, this can be overwhelming due to the number of insights provided, and I must spend additional time sorting through them to find the insights that are most useful to me. Review collected by and hosted on G2.com.

As a member of the analytics team I love that Substrata highlights the nuanced communications signals I typically overlook. With it I can better determine my clients perceptions as well as their levels of engagement leading to greater confidence in my follow up priorities. Combining behavioural insights with the context of data enables me to be more confident in my decisions and overall optimises my work processes. Review collected by and hosted on G2.com.

At times Substrata provides me with too many insights requiring me to spend time filtering through all the information. Additionally during times of heavy analysis the interface may feel crowded. Review collected by and hosted on G2.com.

My daily work revolves around analyzing email and online conversation data to identify behavioral and emotional trends. Substrata provides a much more efficient way for me to analyze this information with their objective real-time analytics, as well as faster and more accurate reporting and forecasting abilities. Review collected by and hosted on G2.com.

In some cases, the interface can be very dense and require a fair amount of effort to fully comprehend, and certain dashboards would be improved for my purposes if they were more customizable. Review collected by and hosted on G2.com.

As a Regional Sales Manager, I spend much of my time communicating with customers and coordinating with my team. With Substrata, I am able to identify what my clients want more accurately, pick up on the nuances of their signals, and time my follow ups appropriately. These capabilities enhance my overall sales success. Review collected by and hosted on G2.com.

The initial adjustment period is my only criticism. I found that it took me a little while to become accustomed to all of the insights and features. However, once I gained familiarity with them, they became seamless to use. Review collected by and hosted on G2.com.

Substrata allows me to quickly and easily monitor client engagement and sentiment. I utilize the reports provided by Substrata to coach my teams identify patterns to conversations and develop stronger client relationships by providing them with enhanced insights and followed up with accurate information. Review collected by and hosted on G2.com.

At times advanced features of Substrata require a certain amount of time to learn. Additionally it can take a long time to train new team members to use Substrata. Additionally there are some analytics that I wish could be easily modified as required, instead of waiting for long periods to be created. Review collected by and hosted on G2.com.

What I like most approximately Substrata is how simple and intuitive it's far to use. Everything is virtually prepared, and it didn’t take me lengthy to apprehend how things work. The setup become brief I become up and jogging right away. Their customer support team is pleasant and short to respond each time I actually have questions. I use Substrata almost every day to manage consumer verbal exchange, and it has without difficulty end up part of my regular workflow. The platform consists of all the features I actually need, not a gaggle of extras that get in the manner. Plus, it integrates nicely with different gear I use, which makes my overall workflow smoother and greater related. Review collected by and hosted on G2.com.

Sometimes I want there were extra quick tutorials or guides for new customers to discover superior functions faster. Apart from that, I haven’t faced any fundamental troubles so far everything else works splendid. Review collected by and hosted on G2.com.

I use Substrata to help me develop effective structure and communication for my team while also providing a means to effectively manage the technical aspects of my team. The information that I derive from Substrata is useful daily, helping my team to collaborate and make better decisions faster. Review collected by and hosted on G2.com.

The only thing that I have found to not be great about Substrata is that it's initial learning curve takes time to understand all of its features and analytics. However once learned the overall increase in productivity and coordination for my team from using Substrata is tremendous. Review collected by and hosted on G2.com.