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Feefo

Show rating breakdown
127 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2010
Profile Filters

All Products & Services

Profile Name

Star Rating

105
19
1
0
2

Feefo Reviews

Review Filters
Profile Name
Star Rating
105
19
1
0
2
MC
Michelle C.
12/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Automation and Outstanding Reliability

Feefo is a very autonomous piece of software. Once it is implemented and data uploads are automated, there is very little input required (besides responding to reviews). The system is easy to use, doesn't change its user interface often and is a reliable piece of equipment. We send at least 100 emails a day, and the system has never had an issue keeping up with us. Content to email campaigns or individual campaigns are easily updated and if you get stuck (which is rare) customer support or your account manager respond extremely quickly with a simple solution. NPS scores are easily calculated, with easy to understand analytics and dashboards. Would highly recommend!
Verified User in Environmental Services
AE
Verified User in Environmental Services
11/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

Perfect for First-Time Business Owners—Super Easy to Navigate

Incredibly easy to navigate as a first time business owner.
Verified User in Retail
AR
Verified User in Retail
11/11/2025
Validated Reviewer
Review source: Organic

Authentic Feedback Made Easy

Ease of use. Genuine feedback tool. Ease of Integration.

About

Contact

HQ Location:
Petersfield, United Kingdom

Social

@Feefo_Official

What is Feefo?

Feefo is more than your typical reviews company. Why? Because we collect reliable and constructive reviews, from confirmed customers, that companies can use to truly discover what they’re doing right, and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. We support 6,000+ brands to create transparent, loyal relationships and deliver exceptional services that their customers can depend on - every time. Our bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. A Google Partner, our clients can also improve their search and paid conversion rates. We’re proud to work with companies, large and small, from household names to local heroes. We’re equally delighted to be trusted by millions of consumers worldwide.

Details

Year Founded
2010