Introducing G2.ai, the future of software buying.Try now
Product Avatar Image
G2 recognized Sophos Firewall
Sophos Firewall

By Sophos

4.6 out of 5 stars

How would you rate your experience with Sophos Firewall?

Sophos Firewall Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Sophos Firewall Media

Sophos Firewall Demo - XG Control Center v17.5
XG Control Center v17.5
Play Sophos Firewall Video
Play Sophos Firewall Video
Play Sophos Firewall Video
Product Avatar Image

Have you used Sophos Firewall before?

Answer a few questions to help the Sophos Firewall community

Sophos Firewall Reviews (606)

View 1 Video Reviews
Reviews

Sophos Firewall Reviews (605)

View 1 Video Reviews
4.6
606 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
SK
Technical Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Security Platform That Brings Clarity, Control, and Confidence"
What do you like best about Sophos Firewall?

What I appreciate most about Sophos Firewall is how balanced it is — powerful security without unnecessary complexity. From day one, the interface felt intuitive, and managing policies, VPNs, and security rules was straightforward. The visibility it provides into traffic, applications, and threats is excellent. Instead of just blocking risks, it explains why something is happening, which makes decision-making easier for administrators Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

There’s very little to dislike. During the initial deployment, exploring all the advanced features can take some time simply because there’s so much available. However, this isn’t a drawback it’s more a reflection of how feature-rich the platform is. Once familiar, daily operations become smooth and predictable. Review collected by and hosted on G2.com.

MC
Head IT- Infrastructure
Enterprise (> 1000 emp.)
"Great UTM and Easy for Network Administration"
What do you like best about Sophos Firewall?

The product offers a comprehensive set of features, including firewall capabilities, load balancing, SD-WAN, application filtering, and web filtering. Its administrative interface is user-friendly, making it easy to implement and manage. SSL VPN is supported, and the reporting tools provide insights into daily usage. Integration with other systems is straightforward, and the support team is available 24x7 with an escalation matrix in place to address any issues promptly. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

I have been using the Sophos firewall for over five years, and I find that the amount of administrative work required for reporting is minimal. Review collected by and hosted on G2.com.

DA
Network Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Ahead of the Curve with it's DRIP UI,Centralized Mngts & Reliable performance without Resource Drain"
What do you like best about Sophos Firewall?

I love it for being ahead of the curve with centralized managed with feature rich functionality from comprehensive threat protection to ensure am fully guarded against any threat and malware. My favorite with web filtering with quick identification of false alerts. Scalability with offering real-time monitoring and protection across our whole IT Infrastructure. Drip interface which add intuitiveness for ease of use and navigation. Grandest with seamless integration to Sophos product with any extract cost adding efficiency. Great customer support which is ready to chip in incase of any critical incidents and attacks and to add juicy with great community support. Dependable for reliable performance without being strenuous on our resources. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Invaluable with reliable performance with 24/7 background scanning and monitoring without drain my system resources. Review collected by and hosted on G2.com.

RG
IT Administrator
Small-Business (50 or fewer emp.)
"Powerful Network Security with Advanced Threat Protection"
What do you like best about Sophos Firewall?

Sophos Firewall is a powerful network security solution that offers advanced threat protection, VPN, and network management capabilities. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Sophos Firewall need to be required improvement customer support, complexity. Some users face the interface overwhelming, and reporting capabilities could be enhanced. Hardware limitations and a learning curve are also potential drawbacks. Review collected by and hosted on G2.com.

PRAVEEN P.
PP
Senior Associate Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"User-Friendly, Cost-Effective, and Excellent Support with Sophos Firewall"
What do you like best about Sophos Firewall?

User friendly dashboard- Easy to configure and almost all of the configurations available in GUI.

Cost Optimistic Solution- With basic network protection subscription can create a number of SSL & IPsec VPN connections based on firewall VPN throughput, no additional cost for MFA setup, we can use software authentication for MFA for all SSL VPN & admin users.

Easy to manage- Centrally manage all branch firewalls via Sophos central cloud dashboard, no additional license required.

By using WAF add-on subscription, without additional appliances can secure internal web applications by off-loading SSL/TLS in gateway level.

Log Storage- Firewall comes with minimum 128GB inbuilt storage for logs retention and designed to delete old logs when it reaches threshold limit.

Customer Support- Quick response while raising support via support portal and mostly they call and ask for remote support. The response over global support number is very appreciable and they will loop to the respective team immediately. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Configuration and controls via CLI is limited, applying bulk configuration through CLI is not possible. But, API integration is available, maybe it will address the requirement.

We only enable alerts and notification for predefined events in GUI, no options for custom events.

They release firmware updates quickly, sometimes they will revoke the update and push to install alternative versions. Review collected by and hosted on G2.com.

PM
Technical Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Sophos Firewall: Smart, Secure, and Exceptionally Easy to Manage"
What do you like best about Sophos Firewall?

What I like best about Sophos Firewall is its balance of simplicity and intelligence. The interface is clean, intuitive, and makes network management easy even for complex setups. Features like synchronized security, application control, and advanced threat protection work together seamlessly to give complete visibility and protection. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

There’s not much to dislike. The only minor thing is that firmware updates sometimes take a few extra minutes to complete, but that’s understandable considering the system’s depth and stability. The overall experience remains smooth, and each update usually brings meaningful performance and security enhancements. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"A tool that gave us back control and saved us from a cyberattack."
What do you like best about Sophos Firewall?

What I value most is the visibility it gave us from day one. Our network used to be incredibly slow during peak hours, and we had no idea why. Upon activating Sophos, the dashboard instantly showed us that the problem was high bandwidth consumption from streaming services (like YouTube) on several computers. We were able to create an application control policy in under 10 minutes to prioritize our erp system, and the performance difference was immediate

But we saw the real value a few months ago when the 'Security Heartbeat' feature detected anomalous behavior on a remote salesperson's laptop. It automatically isolated the device from the network and alerted us. It turned out to be a phishing attempt that could have cost us dearly. That feature alone justifies the investment Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Although the main interface is intuitive, configuring more advanced features like the Web Application Firewall (WAF) to protect our customer access portal was complicated. The documentation is very extensive and can be overly technical if you're not a dedicated cybersecurity expert. We had to rely on our IT provider to help us fine-tune the rules correctly, which meant an additional, unforeseen cost. Review collected by and hosted on G2.com.

Akhilesh P.
AP
IT Manager
Hospitality
Mid-Market (51-1000 emp.)
"Intuitive, Secure, and Perfect for SMBs"
What do you like best about Sophos Firewall?

Sophos Firewall stands out for its intuitive interface, strong threat protection, Security Heartbeat integration, built-in reporting, and easy policy management. It offers flexible deployment options and great value for SMBs while simplifying security operations and improving overall network visibility. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Sophos Firewall can feel limited in advanced enterprise features, and its performance may drop with all security services enabled. Updates can be slow, troubleshooting logs sometimes lack depth, and integration outside the Sophos ecosystem isn’t as seamless compared to top-tier competitors. Review collected by and hosted on G2.com.

Fiorindo D.
FD
System Security Administrator
Mid-Market (51-1000 emp.)
"Strong Security, But Complex Setup and High Costs"
What do you like best about Sophos Firewall?

What I like best about Sophos Firewall is its strong security features combined with an easy-to-use interface, making it simple to manage threats, monitor traffic, and protect the network without complex configuration. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

What I dislike about Sophos Firewall is that some advanced configurations can be complex and time-consuming, and the hardware requirements and licensing costs may be high for small organizations. Review collected by and hosted on G2.com.

PG
IT Networking sales
Information Technology and Services
Small-Business (50 or fewer emp.)
"All-in-One Dashboard Makes Security Effortless"
What do you like best about Sophos Firewall?

The single dashboard that shows me everything I need to know. I can see security events, block malicious traffic, and manage user web access all from one clean interface. It's powerful but doesn't make things complicated. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

as per i have not facing any challenges it's working fine in my network and its very easy to manage from sophos central. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

15%

Sophos Firewall Comparisons
Product Avatar Image
FortiGate-VM NGFW
Compare Now
Product Avatar Image
Netgate pfSense
Compare Now
Product Avatar Image
Palo Alto Networks Next-Generation Firewalls
Compare Now
Sophos Firewall Features
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention
Virtual Private Network (VPN)
Antivirus
URL Filtering
AI Text Summarization
Product Avatar Image
Product Avatar Image
Sophos Firewall